Genji Kyoto, a Member of Design Hotels

4.9/5(119 Reviews) rating

3 Star Hotel locationPin

Kyoto, Kyoto (prefecture)

Genji Kyoto, a Member of Design Hotels entrance

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About hotel

Welcome to Genji Hotel, perfectly located in the vibrant city of Kyoto. As one of the top hotels in the area, we offer affordable accommodations suitable for a variety of travelers. Our prime spot near Kawaramachi and key transportation hubs, including Itami Airport (ITM), make it easy to explore the must-visit landmarks of Kyoto. Just a short distance away, guests can discover iconic attractions like Kiyomizu Temple, Nishiki Market, Nijō Castle, and more. Our 19 air-conditioned rooms are equipped with modern amenities such as heated floors, flat-screen televisions, and complimentary Wi-Fi. Luxuriate in our private bathrooms with deep soaking bathtubs and rainfall showerheads. Our hotel also offers convenient facilities like a safe, desk, and free local calls to ensure a comfortable and connected stay. With on-site amenities like a restaurant, bar/lounge, and 24-hour front desk, guests at Genji Hotel can enjoy a hassle-free stay. Take advantage of our complimentary concierge services and free Wi-Fi throughout the hotel. Fuel up each morning with a delicious cooked-to-order breakfast available from 7:00 AM to 10:00 AM for a fee. Genji Hotel also offers a convenient location for those looking to venture further into Kyoto. Popular destinations like Sanjusangendo Temple, Higashi Honganji Temple, Kenninji Temple, and Kyoto Tower are just a short distance away. Book Genji Kyoto room prices online now and experience the best of Kyoto at an affordable cost. Don't miss the chance to stay in our hotel at the address of No. 362-3 Hashidocho, Shimogyo-ku, Kyoto 600-8113, Japan. Our friendly staff is waiting to welcome you and make your stay a comfortable one.

Highlights

• Conveniently located just a 3-minute walk from Kawaramachi • Close proximity to popular tourist attractions such as Kiyomizu Temple and Nishiki Market • Rooms feature luxurious amenities including heated floors and rainfall showerheads • Complimentary wireless internet to stay connected • Within walking distance to multiple train and bus stations • Airport only 48.9 km away • On-site restaurant and bar for convenient dining • Concierge services available • Ideal for both casual and business travelers • Range of room options, including luxury, boutique, and budget choices • Breakfast available daily for a fee • Featured amenities such as 24-hour front desk and laundry facilities • Surrounded by cultural landmarks like Sanjusangendo Temple and Higashi Honganji Temple

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

BBQ/Picnic area

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

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Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Shimogyo Ward, Kyoto, Kyoto (prefecture), 6008113

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Ratings & Reviews

4.9/5

119 Ratings

Janie Yin

5/5

30 Nov, 2023

Genji Kyoto was one of the top highlights of our 2-week vacation to Japan. The entire staff is an absolute pleasure to interact with and are very helpful. We found that the staff routinely goes above and beyond with their hospitality. The design throughout this gorgeous, sleek and modern hotel encapsulates the Genji story, and the intention was impossible not to appreciate, from the outdoor sky garden to the stylish and comfortable rooms. My husband and I found ourselves renting the bicycles almost every day, and this was a perfect way to explore Kyoto. The Japanese style breakfast was delicious and delightful. The hotel even hosted a free sake tasting, which ended up being one of the most fun social events of the whole trip! Thank you to the entire Genji team, you all are amazing at your jobs and we hope to visit Genji and Kyoto soon!

P.F.

5/5

9 Jan, 2024

Genji hotel was one of the highlights of our Japan trip. The staff made us feel warm and welcome from the beginning. They went above and beyond with their hospitality and made sure everything was arranged down to detail. They even helped us with our planning and had the best tips for food and shrines! The rooftop garden has a beautiful view and is the perfect place to enjoy a drink. The interior had modern yet a traditional character, with nature elements. The rooms are neat, clean and calm. Plus points are the electric curtains, heated bathroom floor and the comfortable bed. The Japanese breakfast was well balanced and delicious. We loved using the bikes and exploring Kyoto. Thanks to the entire Genji team! Greetings Flora

Richard Hindle

5/5

16 Dec, 2023

Excellent hotel with amazing staff located half way between the station and busy shopping areas of Kyoto. Rooms are spacious with luxurious shower rooms (including a decent sized bath) and comfortable beds. Many rooms overlook the river and include a small living area. The staff are outstanding. Super helpful and informative. There is a free to use laundry and new bicycles on site too. Great say for a short break.

Ryan Matthew

5/5

19 Jan, 2024

I had a great, short stay. This was the best service I have ever received from a hotel in all my travels. Very personable and caring. I left my laundry overnight after falling asleep and when I went downstairs it was folded. I felt very bad that someone had to fold my laundry but when I went down to thank the gentleman I could see he genuinely just enjoyed making others happy. Rooms are very unique with traditional Ryokan style mats built into the floors and comfortable beds. Staff treated me life family from the moment I walked in to the moment I left and I look forward to returning on my next trip to Kyoto. A few notes that don’t take away from how good the hotel is but are important to keep in mind : 1. It is hard to darken the rooms that have lots of windows. 2. All the very high end materials in the room seemed to upset my allergies a little. If you are sensitive just take a Claritin beforehand. 3. It was cool out but it’s hard to keep the room cold (This only applies to us Americans who like to freeze ourself to sleep). This is a GREAT place to stay!! Highly recommend!

Kaitlyn S

5/5

10 Sep, 2023

We stayed here for 5 nights and loved this hotel! The rooms were very tastefully decorated and the views were amazing. We loved sitting on the balcony in the evenings. The staff are also super helpful and friendly- they helped make us dinner reservations and book our transport back to the train station. Also gave us umbrellas and cold waters to make sure we were well prepared for the rainy/hot days. We will definitely come back!

Janie Yin

5/5

30 Nov, 2023

P.F.

5/5

9 Jan, 2024

Richard Hindle

5/5

16 Dec, 2023

Ryan Matthew

5/5

19 Jan, 2024

Kaitlyn S

5/5

10 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.