Golden Phoenix Hotel Boracay

3.8/5(361 Reviews) rating

4 Star Hotel

142

1/142

About hotel

Experience paradise at our luxurious 4-star resort, conveniently located on the tranquil shores of Station 3 and the world-famous White Beach. Immerse yourself in the ultimate luxury with one of our 137 lavish guestrooms, complete with top-of-the-line amenities such as LCD televisions and iPod docking stations. Revel in the comfort and privacy of your own en-suite bathroom, equipped with a rejuvenating shower, premium hairdryer, and cozy slippers. Thanks to our prime location near Talipapa Market, Fairways & Bluewater, and the Department of Tourism Boracay Field Office, our resort offers a unique opportunity to fully immerse yourself in the vibrant local culture and breathtaking landscapes of Boracay Island. Plus, with the convenient proximity to Kalibo Airport (KLO), just 74.5 kilometers away, we are the perfect choice for avid travelers. Take a refreshing dip in our expansive outdoor pool while enjoying the mesmerizing views of our lush garden from our terrace. Stay connected with complimentary high-speed wireless internet, and let our friendly 24-hour front desk and efficient dry cleaning/laundry services take care of all your needs. Indulge in a tempting dining experience at our beachfront restaurant, Authentic Oriental, where you can savor delicious dishes while admiring the ocean view, or simply relax at our cozy bar with a soothing pool view. And for those who prefer a peaceful night in, our 24-hour room service is at your service. Escape to Golden Phoenix Hotel Boracay, where luxury is affordable and natural beauty is everywhere you look. Book your stay with us now and experience the ultimate dream vacation on this tropical island. Don't forget to take advantage of our affordable Golden Phoenix Hotel Boracay room prices and book Golden Phoenix Hotel Boracay online for a hassle-free booking experience. Our resort's address is conveniently situated at Boat Station 3, Manoc-Manoc, Aklan5608, Philippines, making it easily accessible for our esteemed guests. Come and discover paradise at Golden Phoenix Hotel Boracay today.

Highlights

• Prime beachfront location, just steps away from Station 3 and White Beach • Conveniently located 1.6 km from D'Mall Boracay and 1.2 km from Station 2 • 137 individually furnished guestrooms with modern amenities for a comfortable stay • Spectacular views of the ocean and the surrounding landscape • Outdoor pool, terrace, and garden to relax and unwind • Free Wi-Fi to stay connected throughout your stay • Conveniently located 74.5 km from Kalibo Airport and 1.8 km from Cagban Jetty Port • Ideal for both casual and business travelers • On-site restaurant with a bar/lounge and pool view, and 24-hour room service • Buffet breakfast available daily for a fee • Dry cleaning/laundry services and luggage storage for added convenience

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

137

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Children's Pool

Breakfast available

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Activities

Children's Pool

Food & Beverages

Breakfast available

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 15 years old.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To enter the island, all guests must present a printed copy of their hotel booking reservation.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 15 years old.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,244

₹9,787

67% OFF

+ ₹740 taxes / night

Earn 39 Reward Points

Flat ₹569.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,244

₹9,787

67% OFF

+ ₹740 taxes / night

Update Price

Earn 39 Reward Points

Flat ₹569.13 off included with coupon INTSTAY

Amenities

Location

White Beach Path, Boracay Island, 5608

View on Maps

Ratings & Reviews

3.8/5

361 Ratings

Julie the explorer

4/5

10 Jan, 2024

I stayed there with my Family. Rooms are nice and clean we got two rooms. The thing is beach towel is always not available. Aircon has a loud noise sometimes that makes us feel scared. Staff are nice and friendly. It is located in station 3 which is nice near in activities or port for activities. Accessible to everything. Their swimming pool is also nice. It is also beachfront hotel so you have a nice view when you are eating in their breakfast buffet. Love the food too.

Andrea Donguines

1/5

7 Nov, 2023

I recently had the misfortune of staying at Golden Phoenix Boracay, and my experience was nothing short of a nightmare. It's not often that I feel compelled to write a bad review, but the blatant disregard for customer service and accountability exhibited by this establishment has left me no choice. The most glaring issue I encountered was the hotel's failure to return my security deposit as promised. I followed all the necessary procedures, made sure the room was in impeccable condition upon check-out, and even inquired about the status of my refund multiple times. However, it became painfully evident that the staff at the Front Desk has mastered the art of evasion and stalling. In addition to the security deposit debacle, the overall experience at Golden Phoenix Boracay, was underwhelming. The room was in dire need of maintenance, outdated furnishings, and a general lack of cleanliness, the promised day to day room service or clean up was also not fulfilled. It was evident that little to no effort had been put into maintaining the property. The staff's attitude was also disheartening; they displayed an apparent lack of training in dealing with customer concerns and a shocking indifference to the issues we raised. If you value your hard-earned money and expect even a modicum of customer service, I strongly recommend avoiding Golden Phoenix Boracay at all costs. There are countless other hotels in Boracay that can provide a far superior experience. My advice to prospective guests is to stay far, far away from this establishment, unless, of course, you don't mind losing your security deposit without explanation or refund.

J W

3/5

2 Nov, 2023

Not great not terrible. The room doesn't have a nice view at all it's just plain wall from the outside, the air conditioning is not working properly and it's hot inside the room. We called the staff and they say its working fine. There were 1 cockroach in the bathroom and outside of our room are people smoking, definitely not kids friendly hotel. The breakfast we had was terrible the taste and texture feels like it's all canned and it will take at least 30 min for them to refill. The only best part was their pool and location. Not going back again.

Spam 88

1/5

19 Jul, 2023

I recently stayed at this hotel and I must say, the level of cleanliness and overall experience left much to be desired. First, the bedsheet in my room had a cockroach! I was utterly disgusted by this lack of hygiene. Next, the lack of TV channels was a major disappointment. After a long day, I was hoping to unwind and catch up on some shows, only to find that there was nothing to watch. It felt like a wasted opportunity to relax and enjoy my stay. The bathroom had a persistent odor of urine. I couldn't escape the foul smell even for a moment, making my stay extremely uncomfortable and unpleasant. The bathroom's water supply was faulty, resulting in an overflow onto the floor. I had to deal with a wet and slippery mess every time I entered the bathroom. It was not only inconvenient but also hazardous. Even the lighting in the room was abysmal. The dim lights near the bed made it almost impossible to do makeup. It felt like I was stumbling around in the dark, which is definitely not what I expect from a 4 star hotel. Lastly, the lack of a charging port near the electric kettle was a major inconvenience. I had to move the kettle around and search for a suitable outlet, wasting valuable time and effort. This oversight in room design is simply unforgivable. Overall, my experience at this hotel was extremely disappointing. The unhygienic conditions, lack of entertainment options, foul odor, water overflow, dim lighting, and inconvenient amenities made it clear that this establishment does not prioritize guest satisfaction. I strongly advise anyone considering a stay here to think twice and explore other options.

Julie the explorer

4/5

10 Jan, 2024

Andrea Donguines

1/5

7 Nov, 2023

J W

3/5

2 Nov, 2023

leon welsh

5/5

31 Dec, 2023

Absolutely amazing hotel that sits on the top of this amazing island. The room was spotless and cleaners came everyday. Couldn't fault this hotel. It's got everything you need for your stay on this amazing island and once you're here you'll realise you don't need anything but more 🧡

Spam 88

1/5

19 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.