Gramo Suites

4.4/5(180 Reviews) rating

3 Star Hotel

156

1/156

About hotel

Discover a hidden treasure nestled in the heart of bustling Nairobi – our luxurious hotel on Durham Road off Gichugu Road, Kileleshwa60119, Kenya. With its prime location, just a quick 15-minute drive away from popular attractions like the Nairobi National Park and Yaya Centre, our hotel offers a tranquil and serene retreat from the hustle and bustle of the city. Enter one of our 52 finely appointed guestrooms, each exuding its own distinct charm and personality. Equipped with modern amenities such as flat-screen TVs, microwaves, and private balconies, you'll feel right at home during your stay. Unwind in the comfort of your room, equipped with cable television and complimentary toiletries, for a truly relaxing experience. Embark on an adventure to explore nearby sights such as the breathtaking Arboretum, The Sarit Centre, and the renowned University of Nairobi. Our hotel offers a shuttle service to these renowned destinations, making it easier for you to take in the sights and sounds of the city. Plus, our location is conveniently close to Jomo Kenyatta International Airport, ensuring hassle-free access for travelers. Indulge in a range of leisure activities during your stay, including a refreshing swim in our outdoor pool, a rejuvenating session in the sauna, or a workout in our state-of-the-art fitness center. Our hotel is also equipped with concierge services and a reception hall, providing you with a seamless and comfortable stay. Maximize your business trip with our top-notch amenities, including a business center, complimentary newspapers in the lobby, and laundry/dry cleaning services. Treat yourself to delicious meals at our on-site restaurant, attend our daily reception, or relax with a drink at our bar or poolside bar. Experience the best of Nairobi at Gramo Suites, Kileleshwa. Book Gramo Suites room prices online and stay with us for an unforgettable and pleasant trip.

Highlights

• Located in Kileleshwa, within a 15-minute drive from Nairobi National Park and Yaya Centre • Offers 52 individually decorated guestrooms with microwaves and flat-screen TVs • Close proximity to popular attractions such as Arboretum, University of Nairobi, and Nairobi National Museum • Within 4.5 km from both Jomo Kenyatta International Airport and Wilson Airport • Amenities include an outdoor pool, sauna, fitness center, and concierge services • Business travelers can utilize the business center and complimentary newspapers, plus airport shuttle (surcharge) • On-site restaurant with room service, daily complimentary reception, and a bar and poolside bar for relaxation

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Coffee/tea

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Food & Beverages

Coffee/tea

Services

Gym

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹3,018

₹4,789

37% OFF

+ ₹619 taxes / night

Earn 36 Reward Points

Flat ₹519.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,018

₹4,789

37% OFF

+ ₹619 taxes / night

Update Price

Earn 36 Reward Points

Flat ₹519.50 off included with coupon INTSTAY

Amenities

Location

Durham Rd, Nairobi, 60119

View on Maps

Ratings & Reviews

4.4/5

180 Ratings

Liza Kozlova

5/5

6 Jan, 2024

A really amazing experience. Apartment was large with a balcony and fully equipped kitchen. The staff was very kind and accommodating of every request. Bartender very friendly and delicious breakfast. Felt very safe the whole time.

Esther

5/5

16 Nov, 2022

Very friendly and helpful staff. Francis at the bar/restaurant is a great guy. Manager, Evelyn and front desk staff very nice. The rooms and general environment was kept very clean. Very quiet. Was there this October for 3 weeks and there was no loud music from the neighborhood. Quick responses from housekeeping and front desk.

UnfriendlyFire

1/5

12 May, 2023

Cons: No ironing boards No bedside tables No mosquito nets No hangars for clothes No lifts Very small trash bins Plates are too big for microwave Cleaning is only every other day Laundry takes 3 days Low water pressure from sink Bathrooms leak when flushing Furniture is uncomfortable Small beds Wifi range is limited Not close to major shops Pros: Pool Gym Steam Room Printing

Liza Kozlova

5/5

6 Jan, 2024

Esther

5/5

16 Nov, 2022

UnfriendlyFire

1/5

12 May, 2023

Nelson Nelson

1/5

26 Oct, 2023

Bad experience We were kept waiting outside the gate for long Very unprofessional

Robert Ken

2/5

12 Nov, 2021

Good for conferences and workshops. Swimming may be a bit uncomfortable for shy swimmers. The restaurant and bar overlook the swimming pool. Food is served as buffet and no refills so confirm and stress about what you want to eat. The customer service is wanting to say the least.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.