Gran Cruz House

4.7/5(89 Reviews) rating

4 Star Hotel locationPin

Porto, Norte

1/62

About hotel

Experience the captivating charm and storied past of Porto at Gran Cruz House, a luxurious 4-star sanctuary nestled in the bustling city center of Centro/Baixa. Indulge in affordable, yet lavish accommodations at this premier location, just moments away from the famed House of the Prince and Stock Exchange Palace. Unravel in one of the seven uniquely designed guestrooms, adorned with plush bedding, refreshing rainfall showers, and complimentary Wi-Fi. Take advantage of the amenities including a flat-screen TV and fully stocked minibar, perfect for unwinding after a day of exploring the city's secrets. Step into the vibrant energy of Porto's historic center, conveniently located just a stone's throw away from the hotel. Lose yourself in the beauty of renowned landmarks such as Ribeira Square and the serene Duoro River, both within walking distance. For the savvy business traveler, Gran Cruz House's prime location near Porto Airport (21.1 km away) makes it an ideal choice. Marvel at the breathtaking city views from the terrace or stay connected with friends and family using the complimentary Wi-Fi. The hotel also offers top-notch amenities including multilingual staff, luggage storage, and convenient laundry facilities, ensuring a seamless and comfortable stay for all guests. Indulge your taste buds at the hotel's exquisite restaurant, serving up an array of delectable dishes, or socialize with fellow travelers at the daily complimentary reception. End your day with a refreshing drink at the bar/lounge, or start your morning off right with a delicious continental breakfast. At Gran Cruz House, immerse yourself in the rich history and lively culture of Porto, all while enjoying the unparalleled comfort and luxury of this exceptional hotel. Book Gran Cruz House Online now and experience the best of Porto right at your doorstep. Conveniently located at Praça da Ribeira, Viela do Buraco nº.19, Porto4050-132, Portugal for easy accessibility.

Highlights

• Located in Porto's historic center • Only a 5-minute walk from House of the Prince and Stock Exchange Palace • 4-star hotel with 7 individually decorated guestrooms • Amenities include free minibar items and flat-screen TVs • Within walking distance to popular attractions such as Ribeira Square, Duoro River, and Porto Cathedral • Nearest airport is 21.1km away • Terrace with great views • Complimentary Wi-Fi and daily continental breakfast • Multilingual staff and luggage storage for convenience • On-site restaurant and bar/lounge for dining options

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours.

Minimum age for negative COVID-19 test result requirement: 16.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 18.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

The front desk is open daily from 7:30 AM - midnight. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours.

Minimum age for negative COVID-19 test result requirement: 16.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 14.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 18.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Pet Policy

Pets not allowed.

₹12,418

₹16,895

27% OFF

+ ₹992 taxes / night

Earn 134 Reward Points

Flat ₹1,915.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹12,418

₹16,895

27% OFF

+ ₹992 taxes / night

Update Price

Earn 134 Reward Points

Flat ₹1,915.75 off included with coupon INTSTAY

Amenities

Location

Pra�a da Ribeira, Porto, Norte, 4050-132

View on Maps

Ratings & Reviews

4.7/5

89 Ratings

Derek “Scrapsapien” McGearty

5/5

18 Nov, 2023

The room was very nice but it was a little noisy outside the 1st night as there are lots of restaurants nearby that stay open pretty late. The shutters on the windows block out quite a bit though. Great location on the water, staff were very helpful and pleasant. The food in the restaurant is great, the menu for dinner and breakfast is a little limited but the dishes are tasty, and the complementary bottle of port in the room was tasty. The whole building is pretty compact so a few folks in the lobby make it feel pretty tight. The hotel is nicely appointed and clean. Would stay again if in the area.

Thomas Lee

5/5

25 Mar, 2023

The Gran Cruz House is a wonderful hotel in the heart of Porto. From the moment you step inside, you'll be struck by the hotel's warm and inviting atmosphere. The staff are incredibly friendly and accommodating, and they go out of their way to make you feel at home. The rooms at the Gran Cruz House are beautifully appointed, with comfortable beds, luxurious linens, and all the amenities you need for a comfortable stay. The hotel also features a lovely restaurant and terrace with stunning views of the river. One of the things I loved most about the Gran Cruz House was its location. The hotel is situated in the historic Ribeira district, just steps away from the Douro River and some of the city's best restaurants, bars, and attractions. It's the perfect home base for exploring Porto.

Emily Lake

3/5

9 Jul, 2023

If you want a hotel right on the Riberia, this is for you. As others have said, it’s very loud and while we knew that, I’d say it’s the loudest place I’ve every stayed. The street performers felt like they were in the room. The room (Tawny 3) was nice and spacious for a European city but it was directly next to the staff room that serviced the hotel with linens, cleaning, things for the kitchen and it was SO loud - lots of banging and slamming doors. After a few lovely hotels, the staff were barely engaged in answering questions and it took 25 min to get breakfast which was not very good. I think it was a fine hotel but unless you’re set on this exact location, I would not say this hotel is worth the price.

Brian Wheeler

5/5

13 May, 2023

Wonderful hotel. Pros: sparklingly clean!! Great location on the water, right on Ribeiro Square. Nice view of Douro River and Gaia from Vintage room. Comfortable bed/linens. Nice bathroom with good hot water and water pressure. Very nice breakfast with great view, excellent service, and good vegetarian options. Elevator inside very helpful for luggage. Service overall was friendly and outstanding. Cons: Can be noisy. Shutters helped, but there was loud voices/laughter, music, and traffic noise until 2am during the Wed and Thurs nights that we stayed. Can’t drive or be dropped off directly in front of hotel; have to carry bags about 100m downhill on cobblestones and walk back up same way. Bottom line: Highly recommend unless you’re a very light sleeper. There is some walking involved, but all of Porto is hilly so this is not unusual. We would definitely stay here again.

Derek “Scrapsapien” McGearty

5/5

18 Nov, 2023

Thomas Lee

5/5

25 Mar, 2023

Emily Lake

3/5

9 Jul, 2023

Stuart Macfarlane

5/5

11 Jul, 2023

Superb location with friendly staff. Bruno at the front desk was a delightful asset to the hotel and spoke good English. The breakfast on the terrace was excellent. With double glazed windows the room was quiet.

Brian Wheeler

5/5

13 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.