GRAND ESEN HOTEL

3.5/5(425 Reviews) rating

3 Star Hotel

115

1/115

About hotel

Welcome to the Grand Esen Hotel, your ultimate retreat in the heart of Istanbul. Our central location, nestled in the vibrant Hocapasa district on Orhaniye Cad street, offers easy access to the city's top attractions, including the Hagia Sophia and Grand Bazaar. Immerse yourself in the rich history and dynamic culture of this ancient city. The Sultanahmet Square and Topkapi Palace are just one kilometer away, making sightseeing a breeze. Our 45 spacious and stylish guestrooms are designed for your comfort and convenience. Unwind in the cozy ambience and enjoy modern amenities like fridges and LCD televisions with a variety of cable channels. Stay connected with complimentary wired and wireless internet, and indulge in a peaceful night's sleep on our premium bedding. Our bathrooms are stocked with luxurious toiletries and a hairdryer for your convenience. Take a leisurely walk to nearby attractions such as the scenic Gülhane Park, the bustling Egyptian Bazaar, and the picturesque Eminonu Pier, all within walking distance of the hotel. For more active exploration, take advantage of our bicycle rental service or our convenient area shuttle. After a day of exploring, return to the hotel and treat yourself to a mouthwatering meal at one of our two on-site restaurants, or indulge in 24-hour room service. We cater to the needs of our business travelers as well, with a 24-hour business center and complimentary newspapers in the lobby. Additionally, we offer dry cleaning and laundry services to make your stay seamless and hassle-free. Conveniently located just 41.1 kilometers from Istanbul Airport (IST) and 47.4 kilometers from Istanbul Sabiha Gokcen Intl. Airport (SAW), getting to and from our hotel is a breeze. For your convenience, we offer a roundtrip airport shuttle service, available 24 hours a day for a nominal fee. On-site parking is also available for a small charge. Experience the best of Istanbul at the Grand Esen Hotel, where comfort and convenience are our top priorities. Book now and take advantage of our affordable room prices and online booking options. Explore the wonders of this magical city and create unforgettable memories during your stay with us.

Highlights

• Hotel located in central Istanbul, near popular attractions like Hagia Sophia and Grand Bazaar • Variety of room options, including sofa beds and premium bedding • Within walking distance to Gülhane Park, Eminönü Square, and other historical sights • Easy access to airport and railway station (Istanbul Airport - 41.1 km, Istanbul Sabiha Gokcen Intl. Airport - 47.4 km) • Ideal for both leisure and business travelers with amenities such as bicycle rentals and a 24-hour business center • Multiple dining options onsite, including 24-hour room service and a coffee shop/cafe • Convenient shuttle service and self-parking options available for guests' convenience.

Quick Facts

Check-In

11:30 AM

Check-Out

12:30 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Accessible parking

Valet parking

Library

Concierge desk

Bicycle rentals

Baby Sitting / Child Services

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Accessible parking

Valet parking

Library

Concierge desk

Bicycle rentals

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards.

Professional property host/manager.

Special check-in instructions

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards.

Professional property host/manager.

Special check-in instructions

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Hoca Pa_a, Istanbul, 34110

View on Maps

Ratings & Reviews

3.5/5

425 Ratings

Sam Amin

1/5

22 Jan, 2024

This is by far the worst hotel I have visited. From no electricity in the room to hair all over the beds. It was so bad that they took us to another hotel across the street which was abandoned. my wife did not feel safe and we did not sleep that one night that we had to stay because it was 1am. The owner is money hungry and would not give us our money back and started swearing at us. Please do not visit this hotel if you reading this. Its a scam with fake pictures online. The owner is a thief and coward. Shame on him!!! We left the next morning as it was unbearable to stay any longer

Khan Muhammadayub

1/5

4 Nov, 2023

Very bad experience. They advertise nice and clean room but when I reach there they offer me room into next building. Room and toilet not very clean. Room refrigerator was full of smell and not working, TV has no signals. I complained for both thing but no action taken. Toilet has smell, rusty taps and door lock. Door lock broken. One of the staff manager was very rude

Wisam rostom

1/5

29 Jul, 2023

My stay at Grand esen hotel was a mix of highs and lows. The service provided by the staff was friendly and attentive, which made me feel welcome throughout my stay. However, I was disappointed with the rooms as they were small, dirty, neglected, and did not match the images on the website. Improvements are needed to ensure a more enjoyable experience for future guests.

Raja D

2/5

4 Jun, 2023

This place is opposite to the hotel. The place was very small for 4 person. The bathroom was also very small. The breakfast was good. The staff was friendly in the beginning but just before check out he asked my booking i just showed him he got my phone and without my knowledge he added reviews in the app which was really bad. I did not like that behaviour. The area is very good you could find good restaurants nearby and tram station just around the corner.

Sam Amin

1/5

22 Jan, 2024

Khan Muhammadayub

1/5

4 Nov, 2023

Wisam rostom

1/5

29 Jul, 2023

Egor T.

2/5

27 Jul, 2023

We were unlucky as the electricity got disrupted on the whole street. But normal hotels have a generator. The rooms are quite small, breakfast is meh, staff doesn’t speak English well (but surprisingly good German). The location is the only thing which is good.

Raja D

2/5

4 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.