Grand Hotel Downtown

3.4/5(1.16K Reviews) rating

4 Star Hotel locationPin

Frankfurt, Hessen

1/65

About hotel

Are you searching for an affordable 4-star hotel in the heart of Frankfurt? Look no further than Grand Hotel Downtown, located in the bustling Bahnhofsviertel district. Rated highly by Hotelstars Union, this contemporary hotel boasts 65 spacious and well-appointed guestrooms, each fully equipped with modern amenities such as minibars, flat-screen TVs, and complimentary Wi-Fi. But that's not all that makes this hotel stand out. The ideal location of Grand Hotel Downtown allows for easy access to public transportation, making it effortless to explore top tourist attractions like the historic European Central Bank and the vibrant theater district. But who needs to go out when there's so much to enjoy on-site? Relax in the sauna, break a sweat at the fitness center, or unwind with a cocktail in the inviting bar and lounge area. When it's time to dine, treat yourself to a mouth-watering meal at the hotel's restaurant, or take advantage of room service in the comfort of your own spacious room. And that's not all - as a guest at Grand Hotel Downtown, you can make free international calls and utilize the well-equipped business center, catering to both leisure and business travelers. Located within walking distance to popular destinations like the English Theatre and the renowned Museumsufer, and just a short distance from the Frankfurt Airport, Grand Hotel Downtown is the ideal choice for any traveler. With the optional roundtrip airport shuttle for a small fee, your arrival and departure will be smooth and stress-free. Discover the perfect blend of comfort and convenience at Grand Hotel Downtown. Book your stay now and prepare to be amazed. Grand Hotel Downtown room prices are unbeatable and you can easily make your booking online. Located at Taunusstrasse 48- 50, HE60329, Germany, it's easy to reach and be wowed by the luxury and affordable amenities waiting for you.

Highlights

• Located in Frankfurt's Bahnhofsviertel, the Grand Hotel Downtown is centrally located and rated 4 stars by Hotelstars Union • Just steps from Kaiserstrasse and a short 10-minute walk from English Theatre • Rooms feature minibars, flat-screen TVs, and free Wi-Fi; phone calls to international destinations are also complimentary • Conveniently located near popular attractions such as Museumsufer, Deutsche Bank Twin Towers, and the Riverfront Promenade • The hotel offers a sauna and fitness center, as well as free Wi-Fi and a gift shop • Business amenities include a computer station and express check-in and check-out • On-site restaurant and bar/lounge, as well as room service available; daily buffet breakfasts for a fee • Only 1 km from Frankfurt Airport (FRA), with a roundtrip airport shuttle available for a surcharge • Suitable for both casual and business travelers, with a variety of luxury, boutique, and budget options.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

On-Site parking

Designated Smoking Areas

Banking services

Sauna

Hiking

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Shops and commercial services

On-Site parking

Designated Smoking Areas

Banking services

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Tax ID - DE309483521.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Tax ID - DE309483521.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹3,475

₹4,730

27% OFF

+ ₹218 taxes / night

Earn 36 Reward Points

Flat ₹527.50 off included with coupon INTSTAY

Select Rooms

Double Room

151 sq.ft (14.03 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Room Service

Minibar

Desk

Shower

Free toiletries

Safe

Heating

Blackout Curtains

Wardrobe/Closet

Coffee machine

Housekeeping - daily

Ironing Services/ board

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹3,475

₹4,730

27% OFF

+ ₹218 taxes / night

Update Price

Earn 36 Reward Points

Flat ₹527.50 off included with coupon INTSTAY

Amenities

Location

Taunusstra�e, Frankfurt, Hessen, 60329

View on Maps

Ratings & Reviews

3.4/5

1.16K Ratings

Steven Kinvi

1/5

21 Jan, 2024

I had the worst experience at this hotel. The receptionist was very rude and disrespectful! We were early and asked for an early check in. He said there was no room ready. We waited 45min until there was a room ready. When we asked to check in he said he would charge us an extra 10euro. When I asked why he didn’t mention this to us earlier he got loud and put his hand on me. I asked him to please remove his hand off me and his response was that we should leave the hotel and that he was going to cancel our booking and that he was not going to explain anything to us. He got louder and louder in front of all guests. I wouldn’t recommend this place to anyone regardless of the price if they still have such receptionists representing them. The location is very bad, the place didn’t seem so nice but the fact that the receptionists was rude made it worst. Don’t book this place!

Peregrine Au

1/5

29 Dec, 2023

It is tempting to book this hotel since it's close to the train station, HOWEVER, if you value security and safety especially as a woman, do NOT book this hotel. It is basically a red light district. I traveled with my family, and still did not feel safe. On to the hotel... when we arrived, the receptionist was not there, and we waited for at least 10 minutes before we checked in. The rooms itself were not the best, they were very dim. I would not recommend this hotel, and would give it no star if possible.

James Fleming

1/5

8 Nov, 2023

Hotel in general is very poor and I would not recommend anyone to stay here even if price is low. Negative Location: -located in the worst part of Frankfurt - the immediate area is very dangerous with drug dealers / sex shops / sex workers and many many homeless. -the proximity next to the station is not worth it. -the hotel images paint it in a very rosey light. Reception -we asked to check in before the 3pm time - no consideration was given, an immediate no. Room -located on the 1st floor, facing the inner building area. -very small room -towels are tiny and threadbare, many with holes -lighting is non existent -AC not working nor safe in the room -shower - does not drain / shower door broken General -very strong chemical smell throughout the corridors and entrance F&B -considering the room and hotel did not attempt any of the offerings Positive - bottle on the bathroom door. The only positive part of the room. We did not feel it was worth speaking to the receptionist about our issues, who do not look up from their computer when you pass, nor say hello. Overall. DO NOT STAY HERE. Avoid the hotel in general. If you are researching where to stay in Frankfurt - AVOID THIS HOTEL

ERIC W

1/5

16 Dec, 2023

Dangerous area with lots of drug, you could see people taking drug in the street day or night. Receptionists are unprofessional. Slow to do check in and are unfriendly. Room is terrible small. Pictures on internet are FAKE, nothing alike. And the bed is in the corner, and the bed is too short, you could not sleep straight (I’m 179cm normal height). Worst experience I ever had. Even I have paid everything for the whole stay, I have to leave the hotel after one night. Every minute is struggle there 😖

Steven Kinvi

1/5

21 Jan, 2024

Peregrine Au

1/5

29 Dec, 2023

James Fleming

1/5

8 Nov, 2023

ERIC W

1/5

16 Dec, 2023

Maddalena di marco

2/5

11 Aug, 2023

Beware! This area is not safe at all Note it is also the red light districts so as a female I did not feel safe walking alone at night or during the day. There were a lot of drug addicts around. Rooms are nice,have cool colourful lights behind the bed and the bathroom is a decent size.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.