Grand Hotel

4.6/5(3.31K Reviews) rating

4 Star Hotel locationPin

Nuwara Eliya, Nuwara Eliya District

1/91

About hotel

Experience the breathtaking beauty of the tranquil Nuwara Eliya mountains with a stay at our sophisticated and affordable 4-star Grand Hotel. Located on Grand Hotel Rd22200, Sri Lanka, our exquisite hotel boasts unparalleled views of the picturesque landscape. Immerse yourself in the serene natural surroundings by taking a leisurely 10-minute stroll to the peaceful Victoria Park or a quick jaunt to the Nuwara Eliya Golf Club. Enjoy a comfortable and relaxing stay in one of our 154 modern guestrooms, each equipped with complimentary Wi-Fi and cable programming for your entertainment. Our spacious private bathrooms feature separate bathtubs and showers, luxurious toiletries, and plush slippers – all for a truly indulgent experience. With daily housekeeping services, you can rest assured that your room will always be perfectly clean and comfortable. Our prime location is perfect for satisfying your wanderlust. Explore nearby attractions such as the must-see Assemblies of God Church Nuwara Eliya and the Galway Forest Reserve. Take a trip to the serene Lake Gregory and Single Tree Hill or visit the nearby Pedro Tea Factory or Lover's Leap Waterfall for a unique experience. Experience the culture and marvel at the panoramic views of Pidurutalagala at Sri Baktha Hanuman Kovil. Relax and rejuvenate at our full-service spa or take advantage of our recreational amenities, including our outdoor and indoor pools, and sauna. Stay connected with complimentary Wi-Fi and let our exceptional concierge services help plan your perfect day. For our business travelers, we offer a fully-equipped business center and convenient dry cleaning services. Our 24-hour front desk and roundtrip airport shuttle, for a fee, make your stay hassle-free. Top it all off with a delectable meal at one of our three restaurants or enjoy room service, and socialize at our complimentary daily reception or unwind at the bar/lounge. Discover the charming beauty of Nuwara Eliya with an unforgettable stay at Grand Hotel. Book Grand Hotel Online now for an affordable and luxurious escape you won't forget.

Highlights

• Located in the mountains, within walking distance of Victoria Park and Nuwara Eliya Golf Club • Easy access to Assemblies of God Church Nuwara Eliya and Galway Forest Reserve • Variety of room options, including 154 guestrooms with minibars and complimentary Wi-Fi • A range of recreational amenities, such as outdoor and indoor pools, sauna, and spa services • Business services available, including a business center and concierge services • Around 0.4km from Victoria Park, 0.8km from Nuwara Eliya Golf Club, and 154.2km from Bandaranaike Intl. Airport • Options for both casual and business travelers, with 3 restaurants, a bar/lounge, and room service available • Close proximity to tourist attractions like Lake Gregory, Pedro Tea Factory, and Lover's Leap Waterfall • Free valet parking and airport shuttle services available for convenience • Budget-friendly with a mix of amenities to cater to various needs

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

154

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Snack bar

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Game Room

BBQ/Picnic area

Pool Table

Coffee/tea

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Newspaper

Snack bar

Valet parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Bicycle rentals

Indoor pool

Sauna

Activities

Game Room

BBQ/Picnic area

Pool Table

Food & Beverages

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Travelife.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 9:00 PM.

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Travelife.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 9:00 PM.

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹19,263

₹32,648

41% OFF

+ ₹5,593 taxes / night

Earn 248 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹19,263

₹32,648

41% OFF

+ ₹5,593 taxes / night

Update Price

Earn 248 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Grand Hotel Rd, Nuwara Eliya, Nuwara Eliya District, 22200

View on Maps

Ratings & Reviews

4.6/5

3.31K Ratings

Niranga Arasaratnam

5/5

22 Jan, 2024

If it were possible to rate more than 5 stars I would. Our three night stay here was the best we have experienced. Central location, lovely gardens, colonial architecture and atmosphere, cool hill climate, warm and welcoming service and amazing food - a true all round package. Time and space doesn't permit me to write all that I want to but I have to call out two aspects. The range of food in the buffet was super. It was great that they had items that are not common in other buffets while not compromising on the standard range. Quality was top notch. The other aspect was the great service. Despite the colonial vibe, everyone was warm and welcoming. Perfect balance of being attentive while not always in your face. Despite the hotel being pretty full during our stay, service was not compromised in the least bit. Definite 7 star rating from me.

Piyumika De Silva

5/5

27 Jan, 2024

We had a wonderful experience at grand hotel earlier this month! The hotel looked truly magical decorated for Christmas! The rooms were well appointed and well maintained! What really made the experience special however was the service! The team at Grand Hotel were all well trained, true hospitality professionals, who went above and beyond to ensure that guests had an amazing experience. The food too was truly excellent, Chef Augustus Love has really taken things to the next level! I have been a patron at the grand on many occasions since I was a child, and this is truly the best the hotel has ever been, kudos to the current management team for uplifting the Grand to the glamour it deserves!

Eranjan Jayathilaka

5/5

27 Dec, 2023

I had an incredible stay at this hotel! The staff’s hospitality is beyond compare, with over 100 friendly faces always ready to assist. While double rooms are a bit cozy, the triple rooms offer ample space. The consistent hot water and impeccably clean rooms were noteworthy. The buffet was a culinary delight—freshly made dishes in front of you, a true action buffet. The alcohol bar, with its friendly bartenders crafting personalized cocktails, added a perfect touch to the overall experience. A memorable stay indeed!

Belal Hussain

4/5

28 Dec, 2023

Visited in August. We had the most amazing pumpkin soup on arrival, absolutely delicious. Fantastic live music throughout our stay. Brilliant service from all staff, especially Nimal in the billiards room (professional snooker player). Swimming pool was stunning (make bookings and head to it early). Keep your windows open for a lovely breeze during your stay. Amazing bar and piano room. Karaoke is welcome during dinner if interested. Rooms do require slight updating, nevertheless a very comfortable sleep.

Tine Ewé Jensen

5/5

11 Jan, 2024

My husband and I went for high tea at the grand hotel but didn't stay at the hotel. This was a very special experience in a good way. It was very delicious and sometimes it almost felt like we were in England. The service is very good and the staff is friendly. We had the high tea with bubbles and it was definitely worth every penny! Must try in nuwara Eliya!

Niranga Arasaratnam

5/5

22 Jan, 2024

Piyumika De Silva

5/5

27 Jan, 2024

Eranjan Jayathilaka

5/5

27 Dec, 2023

Belal Hussain

4/5

28 Dec, 2023

Tine Ewé Jensen

5/5

11 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.