Grand Hyatt Hong Kong

4.5/5(4.34K Reviews) rating

5 Star Hotel

196

1/196

About hotel

Experience the epitome of luxury and convenience in vibrant Hong Kong at Grand Hyatt Hong Kong. Our opulent 5-star hotel offers 542 guestrooms, each adorned with lavish amenities, including minibars and Smart televisions with complimentary high-speed wired and wireless Internet access. Unwind in the deep soaking bathtub and indulge in our exclusive selection of complimentary toiletries. Ideal for both leisure and business travelers, our prime location puts top attractions within easy reach. The Hong Kong Convention and Exhibition Centre is just a brief 6-minute stroll away, while the stunning Victoria Harbour is a mere 10 minutes on foot. Immerse yourself in the bustling city life, with the vibrant Wan Chai Road just 0.7 km from our hotel. Pacific Place and Hong Kong Park are also nearby. For the ultimate relaxation, indulge in a day at our full-service spa, offering a variety of rejuvenating treatments, from massages to body treatments and facials. Take a refreshing dip in our outdoor pool, unwind in the sauna, or maintain your fitness routine at our 24-hour fitness center. Families can also take advantage of our on-demand babysitting services. Business travelers will appreciate our comprehensive amenities, including a business center, limo/town car service, and express check-out. For seamless transportation to and from the airport, our roundtrip shuttle is available for a surcharge. Satisfy your cravings at One Harbour Road, one of our 9 exquisite restaurants serving delectable Chinese cuisine, or take advantage of 24-hour room service. Grab a quick bite at our coffee shop or indulge in refreshing drinks at our poolside bar or one of our 3 bars/lounges. Fuel up for the day with our daily buffet breakfast, available for a fee. Book now and discover our exceptional 5-star hotel, offering affordable accommodations suitable for a variety of travelers. Don't miss the opportunity to experience the best of Hong Kong with Grand Hyatt Hong Kong room prices. Book Grand Hyatt Hong Kong online and enjoy the ultimate luxury, convenience, and accessibility in the heart of Hong Kong. Visit us at 1 Harbour Road, Hong Kong for an unforgettable stay.

Highlights

• Centrally located 5-star hotel in Hong Kong's cultural and business district • 6-minute walk to the Hong Kong Convention and Exhibition Centre,10 minutes to Victoria Harbour • 542 guestrooms with Smart TVs and complimentary Wi-Fi • On-site spa, outdoor pool, and 24-hour fitness center • 9 restaurants, poolside bar, and 3 lounges for dining options • Close proximity to popular attractions such as Hong Kong Park and Times Square Shopping Mall • 1.6 km from Lan Kwai Fong and 3.1 km from University of Hong Kong • 0.8 km to Pacific Place and 1.6 km to IFC Mall • 38.3 km from Hong Kong International Airport, with airport shuttle available • Catering to both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

542

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Children's Pool

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

No cribs (infant beds) available.

Cashless transactions are available.

Reservation might be required for some facilities onsite.

Essential workers only - NO.

Special check-in instructions

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Cashless payment methods are available for all transactions and reservations are required for some onsite facilities.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. To check in, go to Plateau guestrooms please proceed to the 11th floor upon arrival Front desk staff will greet guests on arrival. Guests booked in Plateau room types must check-in at the 11th floor reception.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

No cribs (infant beds) available.

Cashless transactions are available.

Reservation might be required for some facilities onsite.

Essential workers only - NO.

Special check-in instructions

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Cashless payment methods are available for all transactions and reservations are required for some onsite facilities.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹32,995

₹35,675

8% OFF

+ ₹3,309 taxes / night

Earn 363 Reward Points

Select Rooms

OPTION 1

Refundable

₹32,995

₹35,675

8% OFF

+ ₹3,309 taxes / night

Update Price

Earn 363 Reward Points

Amenities

Location

Wan Chai, Hong Kong

View on Maps

Ratings & Reviews

4.5/5

4.34K Ratings

Patrick detalance

5/5

8 Jan, 2024

A true five star! We spent a whole week at the grand Hyatt and have only good things to say about the hotel. The rooms are great and really clean and the service is excellent. We had taken the club option and we're so glad we did. Scott and his team took care of us every morning for breakfast and where always making sure we had all we needed. The food is good and varied and the staff is really one of the best you can find in Hong Kong. We'll definitely come back and enjoy again this outstanding service and facilities of this oasis in the middle of bustling Hong Kong!

Vache Kahramanian

5/5

11 Jan, 2024

An excellent hotel with spectacular views of Hong Kong Harbour. This was our fourth stay at the Grand Hyatt Hong Kong; the first time with children. We booked two interconnecting rooms (2820 and 2821). The room sizes were great with all the amenities one would expect from a 5 star hotel. From the minute we checked in, we enjoyed every minute of our stay. The breakfast was excellent as was the seafood buffet we had at the hotel on one of the nights.

Patrick Tsai

3/5

28 Jan, 2024

High-class hotel and well equipped room but cold with no charm. Very late-90s luxury style. Not far from public transportation but not very convenient to reach the place. Suited for business but not for holidays nor for younger people hence my disappointment.

Denise Keefe

5/5

4 Jan, 2024

I truly love this hotel! The location is fabulous and centrally located. The dining is some of the best I've ever had. My only 4 faults for this hotel are, 1, the bed is hard, and the linens are rough and thin. I prefer a softer bed with down pillows and a goosedown duvet. 2. The temperature was difficult to adjust. I actually froze in my room even when it was set to 28c. I think the actual temp was probably around 19c. 3. There is a governor on the hot water in the shower. It gets warm, but not hot. 4. There was no blow dryer in my room. By the time I realized it was not there, I wouldn't have had time for the staff to bring me one, so I went out with wet hair. I probably sound like a knit-picky snob, which I am not, I just like certain things to be standard in hotels where I stay. Otherwise, there are only positive compliments for everything else in this immaculate and gorgeous hotel.

Ben Lau

5/5

8 Jan, 2024

The Grand Hyatt hotel in Hong Kong is truly a masterpiece of architectural design. From its soaring glass facade to its sleek and modern interiors, every aspect of the hotel exudes elegance and luxury. The attention to detail is evident in the meticulously crafted furnishings, exquisite artwork, and stunning views of the city and Victoria Harbour. The seamless blend of contemporary style with traditional elements creates a unique and captivating ambiance.

Patrick detalance

5/5

8 Jan, 2024

Vache Kahramanian

5/5

11 Jan, 2024

Patrick Tsai

3/5

28 Jan, 2024

Denise Keefe

5/5

4 Jan, 2024

Ben Lau

5/5

8 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.