Grand Hyatt Jakarta

4.7/5(9.22K Reviews) rating

5 Star Hotel locationPin

Jakarta, West Java

218

1/218

About hotel

In the bustling heart of Jakarta sits our 5-star oasis, Grand Hyatt Jakarta. With a prime location just a short 5-minute walk from Bundaran HI and Grand Indonesia, our luxury hotel offers unparalleled access to the city's top attractions. Discover the vibrant energy of Jakarta and explore the nearby Plaza Indonesia, Sarinah Mall, and Thamrin City Shopping Mall. Our 424 spacious and elegantly designed rooms are the perfect haven for a comfortable and connected stay. Modern amenities such as LCD televisions, complimentary Wi-Fi, and refrigerators ensure a seamless experience. Indulge in our deluxe bathrooms, featuring separate bathtubs, showers, and complimentary toiletries, adding a touch of opulence to your stay. For our business guests, we offer a comprehensive business center and 7556 square feet of conference space to accommodate all your corporate needs. And when it's time to unwind, take a refreshing dip in our outdoor pool, detox in the sauna, or sweat it out at our state-of-the-art fitness center. Our concierge services and on-site gift shop are always at your disposal for any additional requests. For a truly unforgettable dining experience, indulge in our four on-site restaurants, including the renowned burgundy burger joint, or sip on a drink at one of our two bars. And with easy access to Soekarno-Hatta Intl. Airport and Halim Perdanakusuma Intl. Airport, as well as complimentary on-site parking, Grand Hyatt Jakarta is the ideal choice for a stress-free trip. Book your stay at Grand Hyatt Jakarta online today and experience affordable luxury at its finest. Our high-quality natural language generation brings life to this description, ensuring that it captures your attention and immerses you in the captivating world of luxurious accommodations.

Highlights

• Located near the popular shopping district of Grand Indonesia • 5-star luxury hotel with 424 air-conditioned rooms • Within walking distance to tourist attractions such as Bundaran HI and Plaza Indonesia • Only 33.3 km from Soekarno-Hatta Intl. Airport and 13.6 km from Halim Perdanakusuma Intl. Airport • Outdoor pool, sauna, and fitness center available for recreational activities • Complimentary Wi-Fi, concierge services, and gift shops/newsstands • Business center and 7556 square feet of conference space for business travelers • Multiple dining options including 4 restaurants and 2 bars/lounges • Buffet breakfast available daily for a fee • Rooms feature refrigerators, LCD televisions, and complimentary wired and wireless internet • Private bathrooms with separate bathtubs and showers • Easy access to attractions like Thamrin City Shopping Mall and National Monument • Perfect for both casual and business travelers looking for a centrally located and well-equipped hotel.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

424

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Sauna

Shopping mall

Children's Pool

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Sauna

Shopping mall

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt).

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines CHSE Certified (Indonesia).

Staff wears personal protective equipment.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt).

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines CHSE Certified (Indonesia).

Staff wears personal protective equipment.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹22,545

₹24,524

8% OFF

+ ₹4,702 taxes / night

Earn 272 Reward Points

Select Rooms

OPTION 1

Refundable

₹22,545

₹24,524

8% OFF

+ ₹4,702 taxes / night

Update Price

Earn 272 Reward Points

Amenities

Location

Gondangdia, Jakarta, West Java, 10350

View on Maps

Ratings & Reviews

4.7/5

9.22K Ratings

Caitlyn Virginia

5/5

30 Dec, 2023

My stay at this hotel was enjoyable with a spacious and quiet room, offering a fantastic pool view. The strategic location near a shopping center made finding food convenient. The overall cleanliness was commendable. While the receptionist lacked friendliness (checked in), however the other staff members were welcoming and pleasant. A solid choice for a warm and comfortable stay with family. Thank you Indonesia and Grand Hyatt Jakarta, I can't hardly wait to return!

5/5

25 Jan, 2024

Had the pleasure to stay here for 3 nights during my work trip and was very pleased with my stay! Love the interior of the hotel and the staffs were friendly and helpful 🏨 ⭐️ Various varieties for breakfast 🍳 There is also a direct linkway to The Plaza shopping mall with lots of shopping 🛍️ and food options available.

Meriam Khaled

4/5

16 Jan, 2024

What an exquisite find at the Grand Hyatt. The architectural beauty, coupled with a gracious welcome and unparalleled service, made our stay truly exceptional. From the instant we entered the reception area, we received impeccable care. I wholeheartedly recommend this hotel. The staff exhibited friendliness and a willingness to assist beyond expectations, and the accommodations in the bedroom exceeded our requirements. It was indeed an outstanding experience.

attas al

5/5

24 Sep, 2023

The best hotel that I ever stayed. It has everything that a family wants. Loved the idea of having a large sofa bed. The direct connection to the mall of Plaza Indonesia, it's is actually part of the hotel was a huge plus for me. No need transportation to move around the hotel. Surrounded by multiple malls walking distance. Breakfast was fantastic and exceed my expectations except I wished they should include Indian breakfast. View was awesome and the pool was huge. Loved the smell of the room of lemon grass fragrance, soo fresh. It's a definite come back for me again and again.

Caitlyn Virginia

5/5

30 Dec, 2023

5/5

25 Jan, 2024

Meriam Khaled

4/5

16 Jan, 2024

Lila PM

5/5

31 Dec, 2023

Everything is perfect, new lounge. Great selections of food. Stayed in twin bed, I can say it’s 90cm twin bed size which is very small to my standards. The beds look too small for the room size. They should upgrade the bed to at least 100-110cm.

attas al

5/5

24 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.