Grand Hyatt Kuala Lumpur

4.6/5(5.63K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

142

1/142

About hotel

At our luxurious 5-star hotel, located in the vibrant city of Kuala Lumpur, you can indulge in unmatched luxury and exceptional service. Our hotel offers plenty of modern and trendy rooms, each equipped with complimentary high-speed internet and satellite TV, providing a delightful home away from home for our highly valued guests. Every room is also fitted with air conditioning, to keep you cool and comfortable amidst the buzzing city. For those seeking an elevated and exquisite experience, our splendid suites boast of spacious and elegant accommodations, coupled with impressive city views. However, the crown jewel of our hotel is our prime and unbeatable location. Greet the morning with an awe-inspiring view of the iconic Petronas Twin Towers or the tranquil KLCC Park, just a short stroll away. Our hotel is the topmost preference for business travelers, owing to its unbeatable characteristics. The prestigious Kuala Lumpur Convention Center is conveniently located a mere 2-minute walk away, providing easy accessibility for conferences and events. But it's not all business at our hotel. Revel in an array of dining options, each offering delectable Malaysian delicacies at JP teres or refreshing poolside drinks at our bar. And after a day full of activities, pamper yourself with our full-service spa, outdoor pool, sauna, and 24-hour fitness center. We have got all your business needs covered, with our well-equipped business center, limo/town car service, and extensive conference facilities, spanning over 45,000 square feet. Additionally, with express check-in and complimentary self-parking available, your stay with us will be smooth and effortless. Conveniently located at 12 Jalan Pinang50450, Malaysia, our hotel is just 36.5 miles away from the nearest airport. Plus, with popular attractions such as the towering Kuala Lumpur Tower and bustling Pavilion Kuala Lumpur in close proximity, our hotel is the ideal base to explore the vibrant city. Make us your preferred choice and revel in the perfect blend of luxury, convenience, and unparalleled service. Come experience the exceptional capabilities of our hotel and be delighted to the fullest. Don't wait, book Grand Hyatt Kuala Lumpur Online and get the best Grand Hyatt Kuala Lumpur room prices.

Highlights

• Centrally located 5-star hotel in Kuala Lumpur • 2-minute walk to Kuala Lumpur Convention Centre • 8-minute walk to Petronas Twin Towers • Luxurious rooms with minibars and LED TVs • Free wired and wireless internet access • Rainfall showerheads and designer toiletries in bathrooms • Distance of 0.6 km from Pavilion Kuala Lumpur shopping mall • Close proximity to popular tourist attractions like KL Tower and KLCC Park • Full-service spa, outdoor pool, sauna, and 24-hour fitness center • Business amenities including a business center and conference space • 3 restaurants serving Malaysian cuisine and 2 bars/lounges • Buffet breakfast available for a fee • Easy access to Kuala Lumpur International Airport (58.8 km) and Sultan Abdul Aziz Shah Airport (26.4 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

411

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Sauna

Children's Pool

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Essential workers only - NO.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹21,676

₹23,301

7% OFF

+ ₹1,943 taxes / night

Earn 236 Reward Points

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Refundable

₹21,676

₹23,301

7% OFF

+ ₹1,943 taxes / night

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Earn 236 Reward Points

Amenities

Location

Jalan Pinang, Kuala Lumpur, Selangor, 50450

View on Maps

Ratings & Reviews

4.6/5

5.63K Ratings

Ho Me

3/5

20 Jan, 2024

Grand Hyatt is supposed to be a five star hotel? It was a good hotel and a good stay but it was not a five star experience. Location of the hotel was great, we booked the room with the tower view so the view was great but there were stains on the window, it didn’t ruin the view but would expected better. During our stay there were renovations work ongoing which is fine but the notice said the start time on the weekend is from 11am but it actually started at 9am. We pre ordered a cake through email for a birthday celebration and was reassured when we check in that we would be receiving the cake in 20 minutes but we had nothing. We booked a room for three people and even the concierge acknowledged it was for three but when we got to the room it was only for two people. I think there were also difficulties for the staff to communicate in English. At times if felt the staff were rude but I think it was just from the frustration because there were several occasions when we have to explain ourselves repeatedly. Honestly, I just expect better from a five star hotel.

Luthfi Azhari

3/5

24 Dec, 2023

The view that we get from our room is spectacular, every sides of the outer walls are glass so you know you will get a very beautiful view 24 hours a day. We can see the whole KLCC tower and some landscape of the KL city. The room is spacious and our little daughter seems to be happy that she can crawl around the room even to the bathroom! Some of the staff are very helpful especially the room service. Breakfast variety is awesome and again, accompanied with the beautiful view of the heart of KL. As a 5 star, in-room dining foods and beverage is not really worth it. The portion is small and the taste is average (but the beef burger is quite good). We are expecting for free minibar as well but that is not the case at Grand Hyatt hotel. Some of the staff need to be more attentive and welcoming especially the front desk officers. Well that will definitely will make the guest feel welcomed and might considering coming back again to the hotel. That is something that were lack of from my opinion - the service of a 5 star hotel. Another thing that I felt a little bit inconvenient is multiple lift (3 to be exact) need to be taken from the basement car pack to your room. That's our first time experiencing it but the distance from a lift to another is still acceptable.

Eirini Eleni Tsiropoulou

5/5

8 Dec, 2023

Grand Hyatt Kuala Lumpur is an exceptional destination that truly exemplifies luxury and hospitality. From the moment you step into the elegant lobby, you are enveloped in an atmosphere of sophistication and warmth. The staff's impeccable service is characterized by genuine friendliness and a commitment to ensuring every guest feels pampered. The rooms at Grand Hyatt Kuala Lumpur are a haven of comfort and style, combining modern design with thoughtful touches. The panoramic views of the city skyline from higher floors are nothing short of breathtaking, creating a memorable experience that stays with you long after your stay. Dining at Grand Hyatt is a culinary delight, with an array of restaurants offering diverse and delectable cuisines. Each dining experience is a journey for the senses, showcasing the expertise of the chefs and the commitment to delivering excellence. The hotel's attention to detail extends to its facilities, including the luxurious spa and well-equipped fitness center. The rooftop pool offers a tranquil escape with stunning vistas, providing a perfect retreat within the bustling city. In summary, Grand Hyatt Kuala Lumpur surpasses expectations, delivering an unforgettable stay marked by opulence, exceptional service, and a level of comfort that defines true luxury. It stands as a shining gem in the heart of the city, promising an indulgent experience for those seeking the epitome of hospitality.

Ho Me

3/5

20 Jan, 2024

Luthfi Azhari

3/5

24 Dec, 2023

Eirini Eleni Tsiropoulou

5/5

8 Dec, 2023

Food Boss

5/5

29 Dec, 2023

A wonderful hotel with a spectacular view of the twin towers. The room was luxurious, spacious and very comfortable. I love how the bathroom glass wall can, at a press of a switch, turn opaque for extra privacy. The service was impeccable and felt genuine. A wonderful stay.

Anjan PM

5/5

7 Jan, 2024

We had a great stay at Grand Hyatt. The location was perfect and walkable to KLCC and Pavilion. The rooms had everything we needed and the service staff was very friendly. Food and drinks at the bar were good too and we also enjoyed the spa service at the hotel. Would highly recommended to others!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.