Grand Hyatt San Francisco

4.4/5(3.70K Reviews) rating

4 Star Hotel locationPin

San Francisco, California

171

1/171

About hotel

For an unforgettable trip to the beautiful city of San Francisco, look no further than the Grand Hyatt Union Square. Our 4-star hotel, situated in the heart of the bustling city, offers a luxurious and modern experience for all guests. With 668 well-appointed guestrooms, including top-of-the-line amenities such as refrigerators and iPod docking stations, we provide comfortable and affordable accommodations perfect for a variety of travelers. Our prime location makes it easy to immerse yourself in the vibrant city life of San Francisco. We are just steps away from the beloved Moscone Convention Center and the stunning San Francisco Bay, making us the perfect choice for both business travelers and tourists. Additionally, our hotel is in close proximity to top attractions such as Union Square, SHN Curran Theatre, and the iconic cable car museum. For your convenience, public transportation options are easily accessible, allowing you to explore the city with ease. At the Grand Hyatt Union Square, we strive to provide the ultimate indulgent experience for our guests. Our hotel offers a range of recreational options, including a 24-hour fitness center and complimentary Wi-Fi. Our elegant ballroom is the perfect setting for events and meetings, and our dedicated staff is always on hand to assist with planning. Business travelers can take advantage of our 24-hour business center, limo/town car service, and express check-in services. Satisfy your cravings at our on-site restaurant, OneUp, which serves mouth-watering dishes, or grab a quick coffee at our café before setting off for the day. After a long day of exploring, unwind with a refreshing drink at our bar/lounge while taking in the vibrant atmosphere of the city. For those planning a special event, our hotel also offers wedding services and a vast 30,000 square feet of conference space. Conveniently located near San Francisco Intl. Airport and Oakland Intl. Airport, with easy transportation options to and from our hotel, the Grand Hyatt Union Square is the perfect base for your adventures in the Bay Area. Experience the affordable luxury and convenience of the Grand Hyatt Union Square by booking your stay with us online today. Discover the excitement and wonder of San Francisco at 345 Stockton St, California 94108, United States.

Highlights

• Convenient location near Moscone Convention Center • 5-minute drive from Moscone Convention Center and San Francisco Bay • Close to popular attractions such as Union Square, 450 Sutter Building, and Westfield San Francisco Centre • 4-star luxury hotel with modern amenities • Well-equipped guest rooms with Smart TVs and complimentary wifi • Range of leisure activities including a 24-hour fitness center • Ideal for both casual and business travelers • Nearby airport and railway station (SFO - 23.3 km, OAK - 30.3 km, CCR - 46.8 km) • 24-hour business center and event facilities • On-site restaurant and bar/lounge for dining options • Personalized services like concierge and wedding planning available

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

668

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Concierge desk

Banking services

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Concierge desk

Banking services

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Professional property host/manager.

LGBTQ friendly.

Parking height restrictions apply.

Cashless transactions are available.

Reservation might be required for some facilities onsite.

Green Key Global.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 40.68 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

Parking height restrictions apply.

Cashless transactions are available.

Reservation might be required for some facilities onsite.

Green Key Global.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 40.68 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in kg is 23.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 50.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

₹12,908

₹14,150

9% OFF

+ ₹2,063 taxes / night

Earn 149 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹12,908

₹14,150

9% OFF

+ ₹2,063 taxes / night

Update Price

Earn 149 Reward Points

Amenities

Location

Stockton St, San Francisco, California, 94108

View on Maps

Ratings & Reviews

4.4/5

3.70K Ratings

Liza Karamardian

2/5

29 Jan, 2024

I don’t leave reviews very often and I honestly feel bad about leaving a bad review but I have to share my frustration from our evening last night at the Hyatt in SF. I have been a Hyatt member for over 20 years and have always been happy with their service. We have never had a negative experience until last night. We were attending an event in San Francisco last night and I booked two room on my Hyatt points. One for my husband and myself and one for my daughters. In the past, I have always been able to just call the hotel and add my daughter’s names for their room and also my husband’s name to our room. This time they told me I had to call the Hyatt main line and do this from my account because I had booked the rooms on points. So, I called and had a 30 minute discussion with an excellent representative who helped me to change the room to my daughter’s name and also add my husband to my room. They assured me that I did not have to be there at check in because they had made this change. When my family arrived they were told by the manager that they could not check into the room because I was not present. VERY frustrating! We finally arrived back at the hotel at midnight and were able to check in because I was present. Now I would like to compliment a wonderful employee, Miriam, who was very professional and kind and helped us with getting everything sorted. Thank you, Miriam!

Rachael Lim

5/5

7 Nov, 2023

Had a pleasant and enjoyable stay on the 31st floor. Loved the view, quiet room and friendly staffs. Housekeeping service was satisfactory - sheets were kept clean, fresh towels everyday, coffee pod and tea refills. Right smack at Union Square. Would highly recommend if you’re looking for a quiet, comfortable, centrally located stay.

Alexandra Yacoub

5/5

15 Dec, 2023

Our entire stay was fabulous but what truly made the experience was a young man named Tristan. Unfortunately on my last day I hurt myself falling down outside of the hotel, but Tristan was quick to get me anything I needed. He walked me to a bathroom to clean everything, and even ran to the cafe to find me some ice. Truly can’t say enough about this man! Thank you so much for noticing and helping me in a world where so many people just walk by. I appreciate you and Hyatt is lucky to have you!

Edward Jung

4/5

27 Jan, 2024

Recommended. I stayed at this property many times over the last decade. It is located at Union Square, great walkability, although lately the San Francisco area has become quite depressing and some areas frankly feel unsafe. The rooms are comfortable though getting slightly dated, mine had a great view, the members lounge is excellent although limited quality food, room service food is middling, the Grand Hyatt brand in the United States is definitely subpar to its quality overseas. The restaurant has good service but at best only a competent travelers menu, though it is a nice space with a collegial bar. On this trip I had a number of service issues, but they were handled very well. I do like the SMS service approach taken by many of the Grand Hyatt properties. This one was fairly responsive on it unlike, for example, the Grand Central Sstation Grand Hyatt in New York City.

Nadine Brubaker Howell

4/5

11 Nov, 2023

We had a nice room next to the SE corner, floor 24. Those hallways, when you exit the elevator, are confusing unless you Pay Attention! 😆 Of course parking was atrocious$$ - we parked diagonally across the corner. Towels are grade B+, plenty nice but not Noteworthy. Same for the paper goods in the bathroom - I hate cheap rough paper and tissues. I loved the magnifying mirror at the little dressing table next to the bathroom. The toilet flush is very noisy and woke me in the night. On occasional flushes (I didn't figure out the variable that Caused it) there is a Loud scraping Bad noise that makes you jump. The shower water pressure is below average but does the job. I had to provide my own bathroom nightlight, and didn't value the motion-activated floor-light by the bedsides. It would come on from ?flapping the covers around? and disturb me. I know they were trying to be helpful. There was no "service" other than the maid, but she was very friendly and Did Come on our second day (of 2). So many hotels aren't doing daily Maid service. The view is great, although the silly sliding door could only open about 6 inches. The view from the gym is Fabulous. Having No bathroom in the lobby is an irritant to me. It is up the elevator (a wait), 2nd floor, but at least it doesn't require a room key, although there is one of those pads by the door where a room key is "booped". Thanks for unlocked.

Liza Karamardian

2/5

29 Jan, 2024

Rachael Lim

5/5

7 Nov, 2023

Alexandra Yacoub

5/5

15 Dec, 2023

Edward Jung

4/5

27 Jan, 2024

Nadine Brubaker Howell

4/5

11 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.