Grand Inn

3.7/5(568 Reviews) rating

3 Star Hotel locationPin

Penang, Penang

1/73

About hotel

Welcome to Grand Inn, located at 165-G-2, Jalan Macalister, Penang10400, Malaysia. Our hotel offers affordable and comfortable accommodations suitable for a variety of travelers. Whether you're here for business or leisure, Grand Inn is the perfect choice for your stay. At Grand Inn, we pride ourselves on offering remarkable and budget-friendly room prices. Book Grand Inn online and experience the convenience of being just a short 8-minute stroll away from Island Hospital and near the bustling Loh guan Lye Specialist Centre, making it easy to explore all the main attractions George Town has to offer. Our 48 air-conditioned rooms exude a welcoming atmosphere and are thoughtfully furnished with modern amenities, including an LCD television and complimentary wireless internet access. The en-suite bathrooms feature refreshing showers, providing an added touch of comfort for our guests. Our attentive staff is always available to assist with tour and ticket bookings, ensuring a stress-free trip for our guests. Plus, with complimentary wireless internet available throughout the hotel, staying connected has never been easier. For our business travelers, Grand Inn offers an assortment of amenities such as a 24-hour front desk, luggage storage, and laundry facilities. For guests with their own transportation, we also provide free self-parking onsite. Centrally located with a range of amenities, Grand Inn is the perfect base to discover the charm of George Town. And for jet-setters, our location is just a short 18.8 km from Penang Intl. Airport, making it an ideal choice for those flying in and out of the city. Discover the convenience and comfort of Grand Inn. Book Grand Inn online and experience the vibrancy of George Town while enjoying a comfortable and budget-friendly stay. Don't miss out on the opportunity to experience the best of Penang.

Highlights

• Conveniently located in the heart of Downtown George Town • Steps away from Loh guan Lye Specialist Centre and Island Hospital • Within walking distance to popular attractions such as Gurney Drive and KOMTAR • 48 air-conditioned rooms with complimentary WiFi • Closest airport is Penang Intl Airport, only 18.8 km away • Complimentary WiFi and tour/ticket assistance available • Suitable for both casual and business travelers • Luxurious, boutique, and budget options available • 24-hour front desk, luggage storage, and laundry facilities for added convenience • Business amenities for work-related needs • Perfect location for exploring the city on foot • Easy access to public transportation with nearby railway station • Proximity to local markets and street food for a taste of Penang's culture.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

On-Site parking

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

On-Site parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,501

₹2,921

14% OFF

+ ₹607 taxes / night

Earn 31 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,501

₹2,921

14% OFF

+ ₹607 taxes / night

Update Price

Earn 31 Reward Points

Amenities

Location

Jln Penang, Penang, Penang, 10400

View on Maps

Ratings & Reviews

3.7/5

568 Ratings

HONGYAN ZHAO

1/5

8 Nov, 2023

Last month I booked a room though Agoda but I can’t check in because the man in the counter who told me they didn’t get my booking information and we waited in the lobby for about one hour still not received any information from Agoda. The man in the counter told me that there was a system error with Agoda. Now one month passed, I have sent many emails to Agoda to ask refund. No any response and my booking fee just disappeared. Nobody takes any responsibility for the system error. Dose the one who booked the hotel need to take responsibility for the system error? I lost my money!

All Things Oahu

4/5

19 Jul, 2023

Location was great! Room was good, clean and reasonably priced! Enjoyed staying there as we were able to walk everywhere! Would stay there again if we are in the neighborhood! Centrally located near Chinatown, food stalls and vendors all within a 5 minute radius!

Vincent Fdz

4/5

11 Dec, 2023

Good rooms but sometimes you can smell tobacco smoke from other room coming from bathroom..

HONGYAN ZHAO

1/5

8 Nov, 2023

All Things Oahu

4/5

19 Jul, 2023

Vincent Fdz

4/5

11 Dec, 2023

Good rooms but sometimes you can smell tobacco smoke from other room coming from bathroom..

Kiran R

5/5

15 Jun, 2023

Not sure why there are negative reviews for this hotel. I give full marks. Everything was amazing for the money you pay. It’s in a sweet spot that is near to all the sights. Close to bus stop. Close to the food streets.

Larasati Wardani

5/5

27 May, 2023

Though i dont have any pictures but i will give this hotel for 5 stars! the location is very strategic in the middle of downtown george town, close to bus stops, grocery stores and traditional market. The price is also reasonable, but you have to pay another 10rm for tax per night and 100rm for deposit ( it’s refundable when you checkout ).

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.