Grand Mercure Shanghai Hongqiao

3.9/5(248 Reviews) rating

4 Star Hotel

133

1/133

About hotel

Discover the epitome of luxury at our 4.5-star oasis, Grand Mercure Shanghai Hongqiao. Perched in the thriving heart of Shanghai, our prime location provides effortless access to iconic landmarks such as The Bund and Jing'an Temple. With Xianxia Road and Intex Shanghai just steps away, our hotel is the perfect choice for all types of travelers. Each of our 364 lavish guestrooms is a serene enclave adorned with tasteful furnishings and modern amenities. From kitchenettes to private balconies, we have thoughtfully catered to your every need. Stay connected with complimentary high-speed wired and wireless internet, and relax in front of our state-of-the-art LCD televisions with satellite programming. We also provide laptop-compatible safes and ample work desks for your convenience. Indulge in a luxurious escape at our on-site spa, where a variety of indulgent massages, body treatments, and facials await. To enhance your experience, our guests can take advantage of complimentary Wi-Fi and personalized concierge services. Business travelers will appreciate our well-equipped business center and limo/town car service. For our guests' convenience, we also offer complimentary self-parking. Savor the essence of Shanghai at our sophisticated in-house restaurant, ?? L'Atrium, serving delectable lunch and dinner options. For a quick pick-me-up, visit our inviting coffee shop/cafe, or treat yourself to a refreshing beverage at our trendy bar/lounge. Don’t miss our mouth-watering daily buffet breakfast, available for a nominal fee, to kick-start your day. Whether you’re traveling for work or leisure, Grand Mercure Shanghai Hongqiao offers unparalleled hospitality that will surpass your expectations. Adjacent to Hongqiao International Airport and just moments away from the famous Paramount and Shanghai Zoo, our hotel invites you to indulge in the ultimate Shanghai experience. Book your stay with us today and prepare to be pampered in true Shanghai style. Don't wait, experience affordable luxury and book Grand Mercure Shanghai Hongqiao online now! Our address is 369 Xianxia Road, Shanghai200336, China.

Highlights

• Prime location in the heart of Shanghai, steps away from Xianxia Road and 5-minute walk from Intex Shanghai • Variety of room options: 364 individually decorated guestrooms, including kitchenettes and private balconies • Complimentary wired and wireless internet access and satellite TV for entertainment • Luxurious spa offering massages, body treatments, and facials • Business amenities include a business center and limo/town car service • Rated 4.5 stars based on our rating system • Close proximity to attractions such as L'Avenue, Paramount, and Shanghai Zoo • Within 0.1 km to 2.8 km from top tourist spots and 6.6 km from Hongqiao International Airport • On-site restaurant, ??? L'Atrium, coffee shop/cafe, and bar/lounge, with 24-hour room service available • Budget-friendly options available for all types of travelers • Free self parking and babysitting service available for convenience • Additional amenities: complimentary wireless internet, concierge services, and buffet breakfast available daily for a fee

Quick Facts

Check-In

2:00 PM

Check-Out

12:30 PM

Rooms

364

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

On-Site parking

Concierge desk

Banking services

Baby Sitting / Child Services

Breakfast available

Coffee/tea

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Bell staff/porter

On-Site parking

Concierge desk

Banking services

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: CNY 500.00 per night.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: CNY 500.00 per night.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Pet Policy

Pets not allowed.

₹7,333

₹8,761

16% OFF

+ ₹931 taxes / night

Earn 82 Reward Points

Select Rooms

Superior Room, 2 Twin Beds, City View

409 sq.ft (38.00 sq.mt)

Laundry

Newspaper

Housekeeping - daily

Private bath or shower

Ironing Services/ board

Air conditioning

Safe

Desk

Smoking policy – non-smoking available

Soundproof

Minibar

Free toiletries

Room Service

Blackout Curtains

Washing machine

Wardrobe/Closet

Kitchenette

Dining area

Stovetop

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹7,333

₹8,761

16% OFF

+ ₹931 taxes / night

Update Price

Earn 82 Reward Points

Amenities

Location

___, Shanghai, 200336

View on Maps

Ratings & Reviews

3.9/5

248 Ratings

Jeff A

1/5

1 Nov, 2023

‘Grand’ Mercure Shanghai Hongqiao. There seems to be a number of very positive reviews on here… really unsure why. Either they are telling lies or have never stayed in decent accommodation before. Now let me tell you something truthful. There is no way this place deserves the word ‘Grand’ in front of its name. The whole building is tired… The signage outside (or lack thereof), the entrance (dark), the lobby, the elevators, and especially the rooms. I saw two rooms after complaining about my first (which was awful) and being upgraded to one that while larger isn’t much better. My shower/bath would not drain and immediately filled up with water (as did the basin sink). The beds are hard, the carpets dirty, decor extremely dated and in poor condition. Accor needs to seriously reconsider attaching its branding to this property. Four and a half stars!? They have to be kidding. I would rate it 3-1/2 at best. Strongly NOT recommended

Nuttapong S.

5/5

23 Jan, 2024

First time in Shanghai. Stay here for 2 nights. Quiet hotel, good for work and sleep.

Melissa Chang

5/5

28 Aug, 2023

Breakfast at Executive Lounge is great! I slept really well in this hotel. Beds are clean.

Jeff A

1/5

1 Nov, 2023

Nuttapong S.

5/5

23 Jan, 2024

First time in Shanghai. Stay here for 2 nights. Quiet hotel, good for work and sleep.

Melissa Chang

5/5

28 Aug, 2023

Breakfast at Executive Lounge is great! I slept really well in this hotel. Beds are clean.

E and G Concretepumps Southern Africa

1/5

11 Mar, 2023

It's definitely NOT a 5 star, it is costing more than double of what it's worth. I stayed in many 3 star hotels miles better than this. Nobody can speak English, it is run down. Matras is worn out, it wires penetrate your skin. In my opinion it is a fraud to say it is 5 star

Sam Root

4/5

9 Nov, 2017

Good hotel . Large clean rooms. I had a washing machine in mine as well as an electronic toilet with badet. Breakfast was ok . Location was good. Easy walk to many restaurants and bars. Taxi we're easy to get and the rental bikes were all over. The desk people spoke English well enough.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.