Grand Oriental Hotel

4/5(3.50K Reviews) rating

3 Star Hotel locationPin

Colombo, Colombo District

1/91

About hotel

Located at the address of 02, York Street00700 in the bustling city of Colombo, Sri Lanka, the Grand Oriental Hotel is the epitome of affordable luxury. Our stunning spa hotel exudes colonial charm and offers a plethora of contemporary amenities, making it the perfect choice for all types of travelers. Boasting a superb location, our hotel is just a stone's throw away from iconic landmarks, including the majestic Sambodhi Chaitiya, and a quick 6-minute walk from the tranquil waterfront. Step into one of our 80 lavish guestrooms and immerse yourself in comfort and convenience. Each room comes equipped with complimentary Wi-Fi and satellite programming, ensuring a seamless stay. Our private bathrooms, complete with shower/tub combinations and complimentary toiletries, provide a tranquil oasis for unwinding after a long day. Looking to explore the vibrant city? Our hotel offers easy access to popular attractions such as the bustling Pettah Market and the striking Khan Clock Tower. For business travelers, our 24-hour business center and concierge services make it effortless to stay connected and efficient. Worried about getting around? Leave your transportation worries behind with our airport shuttle services. Relax and rejuvenate at our opulent spa, offering a range of massage services to pamper your mind, body, and soul. Want to let loose and groove to some music? Our lively nightclub and karaoke sessions are perfect for a fun evening. With 3 restaurants and 4 bars/lounges, you'll be spoilt for choice when it comes to dining options. Don't miss our delectable buffet breakfast, available daily to fuel up for your adventures. Experience the perfect blend of old-world charm and modern luxury at our exceptional Grand Oriental Hotel in Colombo. Our dedicated staff is committed to providing impeccable service and ensuring a memorable stay for all guests. Don't wait any longer, book now and discover the wonders of Colombo right at your doorstep. Book your stay at the Grand Oriental Hotel online and take advantage of our affordable Grand Oriental Hotel room prices.

Highlights

• Boutique luxury hotel in the heart of Colombo's Fort area • Steps away from St Peter's Church and Sambodhi Chaitiya • Located within 1km of major attractions such as Pettah Market and Khan Clock Tower • Elegant, spacious rooms with free WiFi and satellite TV • Full-service spa offering rejuvenating massages • Nightclub and karaoke for entertainment • Concierge services for personalized travel recommendations • A 24-hour business center for business travelers • On-site restaurants and bars, including Tap Bar and 24-hour room service • A short 33.3km from Bandaranaike Intl. Airport (CMB) • Shuttle service available for convenience • Surrounded by shops, restaurants and historic landmarks • Ideal for both casual and business travelers seeking luxury and convenience • 24-hour front desk, complimentary newspapers, and dry cleaning services provided • Buffet breakfast available daily from 6 AM to 10 AM for a fee • Complimentary bottled water and daily housekeeping services for a comfortable stay.

Quick Facts

Check-In

1:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Nightclub

Pool Table

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Designated Smoking Areas

Concierge desk

Activities

Nightclub

Pool Table

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (31 December) Gala Dinner per adult: USD 23.01.

New Year's Eve (31 December) Gala Dinner per child: USD 23.01 (from 5 to 11 years old).

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: New Year's Eve (31 December) Gala Dinner per adult: USD 23.01.

New Year's Eve (31 December) Gala Dinner per child: USD 23.01 (from 5 to 11 years old).

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

York St, Colombo, Colombo District, 00700

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Ratings & Reviews

4/5

3.50K Ratings

Chris Rukshan Xavier

5/5

25 Dec, 2023

Their Christmas brunch buffet is top notch with a wide ranging variety of seasonal specials all at a comparatively reasonable price. The quality of their deserts is remarkable. The hotel serves the best Christmas Pudding in my opinion. The staff are very friendly and attentive and it was overall a great experience

Sashini Warnasuriya

5/5

26 Jan, 2024

Made a last minute reservation for the lunch buffet and thankfully they accepted it. Lunch buffet was good, not the widest spread but they had everything from soups, salad, main course (Sri lankan and international) and dessert. The staff are very friendly and courteous. Although not the biggest spread the food was very flavourful and tasty. The dining room over looks the port and is a beautiful view to witness while dining. The place is a bit old and needs renovation but considering its history it's kept nicely. Value for money and would reccomend.

Patrick St-Denis

4/5

23 Jan, 2024

I don't understand all the negative reviews. Yes, the Grand Oriental Hotel has seen better days and everything is quite aged and out of date. It needs a little love and lots of renovations. But given the price you pay to stay in this historical colonial building, I'd say it's very good value. You can't expect Hilton standards for 33$ a night. I stayed in room 306, which is truly more of a suite when you consider its size. Yes, the furniture is old and the bathroom is straight out of the 80s, but there is a lot of charm and history here. AC was a little loud, though. Bed was comfortable and the wifi worked well throughout the hotel. The staff was always nice and polite. The restaurant on the 4th floor was good value, especially the buffet breakfast. The hotel is a 10-minute walk or a short tuktuk ride from the train station. Glad a stayed here.

Kevin winston

5/5

10 Dec, 2023

We had an enjoyable stay, and the staff at the location proved to be quite flexible. The manager assisted us in finding a suitable place for a photoshoot at a reasonable price. The buffet breakfast, though not extensive, was exceptional. The main improvement needed is in washroom cleanliness and toilet maintenance. Despite this, the overall place and ambiance were excellent. Thank you to the Goh Team for their service; we truly enjoyed our time.

Sumudu Soyza

2/5

19 Dec, 2023

Was there for a the school Christmas party. The place is in a good location But now the place is not well maintained. Had dinner from the hotel and food was not in good quality. The staff is miserable. We had to wait for about an hour to get glasses to have our wine. Overall the quality of the food is average or below average. Not the best experience in a hotel. The toilet’s were unclean. The security person didn’t care about any of my needs. One of the bad experiences I ever had.

Chris Rukshan Xavier

5/5

25 Dec, 2023

Sashini Warnasuriya

5/5

26 Jan, 2024

Patrick St-Denis

4/5

23 Jan, 2024

Kevin winston

5/5

10 Dec, 2023

Sumudu Soyza

2/5

19 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.