Grand Oriental Hotel

4/5(3.50K Reviews) rating

3 Star Hotel locationPin

Colombo, Colombo District

1/14

About hotel

Welcome to the Grand Oriental Hotel, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Colombo. Located at 2 York St, WP0100, Sri Lanka, our hotel stands out for its architectural elegance, lavish furnishings, and art collections that create an inviting atmosphere unlike any other. With a stay at Grand Oriental Hotel, you'll be steps away from iconic landmarks such as St Peter's Church and Sambodhi Chaitiya, offering easy access to the vibrant culture and attractions of the city. Our 80 individually furnished guestrooms boast luxurious amenities, including private bathrooms with bidets and bathrobes, ensuring a comfortable stay for every guest. Whether you choose a spacious room with breathtaking views or a luxurious suite, our personalized service guarantees a memorable experience. Indulge in world-class amenities at Grand Oriental Hotel, from a state-of-the-art spa and wellness center to exquisite dining options that celebrate local flavors and international cuisine. Our two restaurants and coffee shop/cafe offer a variety of culinary delights, while the bar/lounge is the perfect spot to unwind after a day of exploration. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee, ensuring a delicious start to your day. Complimentary wireless Internet access and concierge services are available to enhance your stay, while business amenities such as dry cleaning/laundry services and a 24-hour front desk cater to the needs of business travelers. Free self-parking is also available onsite for your convenience. Grand Oriental Hotel is not just a place to stay; it's a destination to experience the best of Colombo. Our prime location near Pettah Market, Khan Clock Tower, and other attractions makes it easy to immerse yourself in the local culture and discover hidden gems around every corner. Whether you're here for leisure or business, our exceptional hospitality and personalized service will leave a lasting impression. Don't miss the opportunity to book Grand Oriental Hotel online and experience the ultimate luxury in the heart of Colombo. Your unforgettable stay awaits at Grand Oriental Hotel..

Highlights

• Well Situated in Colombo (Fort) near St Peter's Church and Sambodhi Chaitiya • Within walking distance to Pettah Market and Khan Clock Tower • Individually furnished guestrooms with private bathrooms, bidets, and bathrobes • Amenities include complimentary Wi-Fi and concierge services • Dry cleaning/laundry services, 24-hour front desk, and luggage storage available • Free self parking on-site for guests • Two restaurants and a coffee shop/cafe for dining options • Continental breakfast served daily from 6:30 AM to 10:00 AM for a fee • Close proximity to attractions like Dutch Hospital Shopping Precinct and Colombo Harbor • Scenic views of Beira Lake and Colombo Lighthouse from the hotel • Accessible to cultural sites such as Dutch Period Museum and Jami Ul-Alfar Mosque • Relaxing spa services, outdoor pool, and 24-hour fitness center for guests • Unique dining experiences including an elegant rooftop restaurant • Sustainable practices in place to cater to eco-conscious travelers • Personalized concierge assistance for a tailored stay experience • Located within a 10-minute drive from Bandaranaike Intl. Airport (CMB)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Snack bar

Designated Smoking Areas

Concierge desk

Banking services

Pool Table

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Snack bar

Designated Smoking Areas

Concierge desk

Banking services

Activities

Pool Table

Food & Beverages

Breakfast available

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

York St, Colombo, Colombo District, 0100

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Ratings & Reviews

4/5

3.50K Ratings

Chris Rukshan Xavier

5/5

25 Dec, 2023

Their Christmas brunch buffet is top notch with a wide ranging variety of seasonal specials all at a comparatively reasonable price. The quality of their deserts is remarkable. The hotel serves the best Christmas Pudding in my opinion. The staff are very friendly and attentive and it was overall a great experience

Sashini Warnasuriya

5/5

26 Jan, 2024

Made a last minute reservation for the lunch buffet and thankfully they accepted it. Lunch buffet was good, not the widest spread but they had everything from soups, salad, main course (Sri lankan and international) and dessert. The staff are very friendly and courteous. Although not the biggest spread the food was very flavourful and tasty. The dining room over looks the port and is a beautiful view to witness while dining. The place is a bit old and needs renovation but considering its history it's kept nicely. Value for money and would reccomend.

Patrick St-Denis

4/5

23 Jan, 2024

I don't understand all the negative reviews. Yes, the Grand Oriental Hotel has seen better days and everything is quite aged and out of date. It needs a little love and lots of renovations. But given the price you pay to stay in this historical colonial building, I'd say it's very good value. You can't expect Hilton standards for 33$ a night. I stayed in room 306, which is truly more of a suite when you consider its size. Yes, the furniture is old and the bathroom is straight out of the 80s, but there is a lot of charm and history here. AC was a little loud, though. Bed was comfortable and the wifi worked well throughout the hotel. The staff was always nice and polite. The restaurant on the 4th floor was good value, especially the buffet breakfast. The hotel is a 10-minute walk or a short tuktuk ride from the train station. Glad a stayed here.

Kevin winston

5/5

10 Dec, 2023

We had an enjoyable stay, and the staff at the location proved to be quite flexible. The manager assisted us in finding a suitable place for a photoshoot at a reasonable price. The buffet breakfast, though not extensive, was exceptional. The main improvement needed is in washroom cleanliness and toilet maintenance. Despite this, the overall place and ambiance were excellent. Thank you to the Goh Team for their service; we truly enjoyed our time.

Sumudu Soyza

2/5

19 Dec, 2023

Was there for a the school Christmas party. The place is in a good location But now the place is not well maintained. Had dinner from the hotel and food was not in good quality. The staff is miserable. We had to wait for about an hour to get glasses to have our wine. Overall the quality of the food is average or below average. Not the best experience in a hotel. The toilet’s were unclean. The security person didn’t care about any of my needs. One of the bad experiences I ever had.

Chris Rukshan Xavier

5/5

25 Dec, 2023

Sashini Warnasuriya

5/5

26 Jan, 2024

Patrick St-Denis

4/5

23 Jan, 2024

Kevin winston

5/5

10 Dec, 2023

Sumudu Soyza

2/5

19 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.