Grand Sentosa Hotel

3.8/5(1.09K Reviews) rating

3 Star Hotel locationPin

Johor Bahru, Johor

1/62

About hotel

Welcome to the Grand Sentosa Hotel, your top choice for affordable and convenient accommodations in Johor Bahru! Our hotel, located at Ground Floor, Block A, Plaza Sentosa, Jalan Sutera, Taman Sentosa, Johor80150, Malaysia, offers a wide range of well-appointed rooms for all types of travelers. Experience comfort and convenience with our modern amenities, including complimentary wireless internet, cable TV, and modern bathrooms with toiletries and bidets. Don't miss out on our unbeatable Grand Sentosa Hotel room prices, perfect for anyone looking for a comfortable and pocket-friendly stay. Book Grand Sentosa Hotel online and take advantage of our prime location in the bustling Central District of Johor Bahru. Discover popular attractions such as KSL City Mall, Plaza Pelangi, and Istana Pasir Pelangi, all just a short distance away. For a dose of fun and entertainment, LEGOLAND® Malaysia and Johor Premium Outlets are just a stone's throw from our hotel. Additionally, business travelers can make use of our 24-hour business center and free self-parking, while staying connected with complimentary wireless internet access. Our concierge services and gift shops are also available to cater to your needs. Indulge in delicious meals at our in-house restaurant, Sentosa Deli, or order room service for a touch of luxury. Start your day off right with our delectable buffet breakfast at an additional charge. Our strategic location near Senai International Airport (JHB), and a short drive away from Singapore Changi Airport (SIN) and Seletar Airport (XSP), makes the Grand Sentosa Hotel the ideal choice for a hassle-free stay in Johor Bahru. Don't miss your chance to experience the best of Johor Bahru with us. Book your stay today at the Grand Sentosa Hotel!

Highlights

• Convenient location with easy access to airport and railway station • Within close proximity to popular tourist attractions like Johor Bahru Ferry Terminal and LEGOLAND® Malaysia • Wide range of room options to cater to both luxury and budget travelers • Comfortable and air-conditioned rooms with LCD TVs and complimentary WiFi • On-site restaurant and room service for easy dining options • Business amenities including a 24-hour business center and luggage storage • Convenient and free self parking for guests • Complimentary amenities such as WiFi and concierge services • Close to shopping options like KSL City Mall and Plaza Pelangi • Modern amenities like laptop-compatible safes and bidets in each room

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

260

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Accessible parking

Concierge desk

Banking services

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Accessible parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹3,303

₹6,535

49% OFF

+ ₹479 taxes / night

Earn 37 Reward Points

Flat ₹540.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,303

₹6,535

49% OFF

+ ₹479 taxes / night

Update Price

Earn 37 Reward Points

Flat ₹540.38 off included with coupon INTSTAY

Amenities

Location

Taman Sentosa, Johor Bahru, Johor, 80150

View on Maps

Ratings & Reviews

3.8/5

1.09K Ratings

ayamIncognito

1/5

2 Nov, 2023

Room is horrendous. Had bed bugs. Bathroom tiles are extremely slippery when wet. As for breakfast, as much as I wanted to eat, I gave up seeing the food variety. Not a single bite of the food and coffee tasted like longkang water.

Felix Wei

3/5

18 Jan, 2024

The centralised air-conditioning is too warm even with full blast mode. The hotel is having sealed window with no view

Andorrah Tan

3/5

3 Sep, 2023

Rooms are old. carpet has stains. We found a bunch of tangled hair inside the closet. It's super scary as we stayed during the 7-month ghost festival. During the midnight, i went to the toilet, and i slipped and fell, then i realised that the celling inside the toilet was dripping water, which cause me to slip. The breakfast was ok to my standard as i'm not picky. I can only say you paid for this price. You get what it is. Would recommend taking a morning stroll around to have local breakfast. Overall, if you are not picky, this hotel is decent. The location is good.

Elzack Gusnadi

1/5

26 Nov, 2023

The room and the toilet is very dirty.. I think the closet never wash if someone check out.. And the bed cover is also very dirty.. I find some hair at every side like never change.. And the service is very poor.. The day i check in and put the deposit and then i forgt to take my receipt of deposit.. I dont know that guy is their manager or what.. And then i ask him.. Where is my receipt of deposit.. U know what he says.. Oh, u want the receipt? If im not got the receipt, i cant get back my deposit.. I think he just wanna take my money.. And then when i check out.. I cant get my money back cz they will claim i lost my receipt.. Its not for recommended the hotel.. The good things is just their location..

PLUS 6427

1/5

2 Sep, 2023

Nothing at nite except disco club and ktv Definitely not for the decent to stay 24 hours disco beat .. don’t know where the sound from ! Toilet is not for bathing 🧼 I have to put the bath towels on the bed .. Can’t use the blankets Unsightly! Too bad no photos as too tired 😴 just wanna bathe n sleep Only saving grace … good satay opposite .. 3 min walk ..

ayamIncognito

1/5

2 Nov, 2023

Felix Wei

3/5

18 Jan, 2024

The centralised air-conditioning is too warm even with full blast mode. The hotel is having sealed window with no view

Andorrah Tan

3/5

3 Sep, 2023

Elzack Gusnadi

1/5

26 Nov, 2023

PLUS 6427

1/5

2 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.