Grand Serendib Hotel

4.7/5(159 Reviews) rating

4 Star Hotel locationPin

Kandy, Central Province

1/66

About hotel

Welcome to the Grand Serendib Hotel, a luxurious retreat in the heart of Kandy, Sri Lanka. Boasting a prime location within walking distance of Kandy Lake and Lakeside Adventist Hospital, this 4-star hotel offers a perfect blend of modern sophistication and historic charm. As you step into the elegant lobby, you'll be greeted by lavish furnishings, intricate art collections, and a warm ambiance that sets the tone for a memorable stay. Each of the 24 guestrooms is individually decorated to create a unique and inviting atmosphere. From minibars and LED televisions to complimentary wireless Internet access and private bathrooms with showers, every detail is designed to ensure your comfort and convenience. Whether you're traveling for business or leisure, Grand Serendib Hotel has everything you need for a relaxing and productive stay. Take advantage of amenities such as complimentary wireless Internet access, concierge services, and a 24-hour front desk. For those looking to unwind, the hotel's restaurant, coffee shop/cafe, bar/lounge, and poolside bar offer a variety of dining and drink options. Indulge in a full breakfast daily from 7:30 AM to 10:00 AM for a fee, or explore the local culinary scene just steps away from the hotel. Grand Serendib Hotel is also conveniently located near a range of attractions, including Malwathu Maha Viharaya, National Museum, and Udawatta Kele Sanctuary. Whether you're interested in exploring historic sites, shopping for local crafts, or simply relaxing by the lake, there's something for everyone to enjoy. After a day of sightseeing, retreat to your spacious room with breathtaking views of the city or the lush surroundings. With personalized service and attention to detail, the staff at Grand Serendib Hotel ensures that every guest feels welcome and well taken care of. From arranging airport transfers to recommending the best local attractions, they go above and beyond to make your stay unforgettable. Don't miss the opportunity to experience the beauty and charm of Kandy from the comfort of Grand Serendib Hotel. Book your stay online today and discover why this hotel is the perfect choice for discerning travelers seeking a truly exceptional experience..

Highlights

• Well Situated in the heart of Kandy, just a 10-minute walk from Kandy Lake and Lakeside Adventist Hospital • Close proximity to key attractions such as Temple of the Tooth and Kandyan Art Association & Cultural Centre • Individually decorated guestrooms with minibars, LED televisions, and complimentary Wi-Fi • Private bathrooms with showers, toiletries, and bidets for added comfort • On-site amenities include concierge services, dry cleaning/laundry facilities, and a 24-hour front desk • Shuttle service available from the airport to the hotel for a surcharge • Free self-parking for guests with vehicles • Dining options range from a restaurant to a coffee shop/cafe, with a bar/lounge and poolside bar for relaxation • Full breakfast served daily for a fee from 7:30 AM to 10:00 AM • Nearby attractions within walking distance include Malwathu Maha Viharaya, National Museum, and British Garrison Cemetery • Easy access to recreational spots like Udawatta Kele Sanctuary, Asgiriya Stadium, and Wales Park • Preferred airport Bandaranaike Intl. Airport (CMB) is approximately 116.3 km away • Complimentary wireless Internet access available throughout the hotel for guests' convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

No rollaway/extra beds available.

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

No rollaway/extra beds available.

Guest accommodation is sealed after cleaning.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning measures are currently in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Pet Policy

Pets not allowed.

₹11,075

₹17,541

37% OFF

+ ₹3,413 taxes / night

Earn 144 Reward Points

Flat ₹2,069.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹11,075

₹17,541

37% OFF

+ ₹3,413 taxes / night

Update Price

Earn 144 Reward Points

Flat ₹2,069.75 off included with coupon INTSTAY

Amenities

Location

Kandy, Central Province, 20000

View on Maps

Ratings & Reviews

4.7/5

159 Ratings

T M

4/5

8 Jan, 2024

Decent hotel. Friendly service. About a 10-15 minute walk to Kandy Lake or 30 minute walk to central Kandy. Worth staying outside of the busy centre for some peace. Nice view over Kandy although somewhat marred by a large, unfinished, decrepit construction project next door. Rooms are spotlessly clean. Breakfast and dinner buffets were good! Pool is small and you have to walk through the restaurant to use it, so its not that appealing to use in front of guests and staff. Some of the decor wasn’t that tasteful and borderline tacky which management will need to be careful of. Overall I would stay again due to the cleanliness, food and relatively quiet room.

Nicholas Kaba

5/5

2 Jan, 2024

From the minute we arrived at the hotel we were treated with amazing and attentive service. Staff are lovely and very quick to support on any guest requests. We stayed during NYE and they really went above and beyond with the services they provided, ensured all guests were included in the event and provided all kinds of food choice (grilled choice of seafood was incredible). So much effort and thought has gone into this hotel and especially for NYE. Thank you for making it so special!

Liam

5/5

5 Jan, 2024

We had a very enjoyable stay here while exploring the beautiful city of Kandy. The room was huge, comfortable and had a balcony with a great view. The rooftop bar had a stunning view of Kandy and the surrounding countryside. Service from all the staff was excellent and I’d definitely stay here again. Thank you!

Svetlana Shabdeen

5/5

9 Dec, 2023

Grand Serendib in Kandy is undeniably the best and among the most charming hotels I've ever experienced. Choosing this hotel is a decision you won't regret, thanks to its incredible location and breathtaking views. A mere 3-minute stroll brings you face-to-face with playful monkeys. The food and service are not just noteworthy, they're brag-worthy. However, it's their unwavering commitment to delivering exceptional service that truly sets them apart – an experience everyone should savor.

T M

4/5

8 Jan, 2024

Nicholas Kaba

5/5

2 Jan, 2024

Liam

5/5

5 Jan, 2024

Iga Błaszczyk

5/5

27 Jan, 2024

It was pleasure to stay at this hotel. Customer service was top notch, especially the manager - Upul took care of every detail. I have not yet encountered such service anywhere in Sri Lanka. The food in the restaurant was very good, the rooms were clean, new and spacious with a beautiful view.

Svetlana Shabdeen

5/5

9 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.