Grand Star Hotel

3.6/5(174 Reviews) rating

2 Star Hotel locationPin

Malacca, Malacca

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About hotel

Welcome to Grand Star Hotel, located at the heart of Taman Melaka Raya in the vibrant city of Malacca. Our hotel offers 32 beautifully furnished, air-conditioned rooms that radiate modern elegance. Stay connected with complimentary Wi-Fi throughout your stay. Enjoy the convenience of our prime location, just steps away from the bustling Dataran Pahlawan Melaka Megamall and a leisurely 6-minute walk from the Mahkota Parade Shopping Mall. For medical travelers, we are only 0.4 miles away from the renowned Mahkota Medical Center. Our hotel caters to all types of travelers, offering easy access to popular destinations such as Hatten Square, Independence Memorial, and the iconic A Famosa. Don't miss out on the famous Jonker Street Night Market, just 1.1 miles away. Immerse yourself in history with a visit to the nearby Kite Museum, Malacca Sultanate Palace Museum, and St Paul's Church, all within a mile radius. At Grand Star Hotel, your comfort and convenience are our top priorities. Our complimentary Wi-Fi and tour/ticket assistance ensure a hassle-free stay. Our 24-hour front desk is always at your service, and we offer express check-in and check-out services as well as convenient self-parking for an additional fee. After a day of exploring the city, indulge in the luxury of our room service and unwind in the cozy comfort of your room. Our mission is to provide an exceptional experience for our guests. Book your stay with us today and discover the magnificence of Malacca City. Don't forget to book Grand Star Hotel online for the best room prices. Our address is No. 256, Jalan 3, Taman Melaka Raya75000, Malaysia.

Highlights

• Centrally located in Malacca City's Taman Melaka Raya area • Just a short walk from Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall • Close proximity to popular attractions such as Jonker Street Night Market and A Famosa • 32 air-conditioned guestrooms with complimentary WiFi • Within 0.5km from Mahkota Medical Center and Hatten Square • Express check-in and check-out, along with 24-hour front desk service • Self-parking available (additional charges may apply) • Free WiFi access and tour/ticket assistance • Suitable for both casual and business travelers • Options for luxury, boutique, and budget stays

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Smoke-free property

Accessible parking

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Accessible parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

Social distancing measures are in place.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

Social distancing measures are in place.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Taman Melaka Raya, Malacca, Malacca, 75000

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Ratings & Reviews

3.6/5

174 Ratings

EY Neoh

1/5

5 Nov, 2023

Kinda spoil the travel mood. Dirty bedsheet, peel off paint, spoilt mirror, peaking shower hose, toilet door unable to lock, no wardrobe, insufficient shower gel, no soundproof, keep hearing chair dragging sound from next door. Wouldn't stay again

ally nasir

2/5

3 Oct, 2023

Just a normal one if you don't mind about luxury. Nothing's luxury here. The aircon you have to adjust by yourself. No cupboard at all..the good parts are besides the hotel is one clean good mamak restaurant and all visiting places are within walking distance .

DENNAL JAMES

1/5

28 Nov, 2023

Planning on staying for 3 night but change hotel the next day because of people dropping marble at upper level and dragging chair until 3am..i can't sleep at all..haiya spoil my vacation..

fairus Ibrahim

1/5

7 Aug, 2022

We choose twin room which our bed is beside the toilet. It's really small room which you can fit one feet besides each bed. There's a cocroach on our table, the bed was dusty and the ceiling was full of mould. The bathroom can fit one person only. The iron and other appliances was on the hall so you need to get out of your room to use the service cause its public use. Not very good for travelers as the bed was too dusty to sleep. You need to take your own cloth to cover the bed.

EY Neoh

1/5

5 Nov, 2023

ally nasir

2/5

3 Oct, 2023

DENNAL JAMES

1/5

28 Nov, 2023

Planning on staying for 3 night but change hotel the next day because of people dropping marble at upper level and dragging chair until 3am..i can't sleep at all..haiya spoil my vacation..

Samira Fuchs

1/5

21 Jul, 2022

The room was not only very small, but also very smelly and had mold on the walls. The bathroom didn’t have a shower just a small hose with a shower head. AC works good. Yes it’s very cheap, but I wouldn’t visit again and would not recommend. There’s probably other cheap hotels around that are not detrimental to health.

fairus Ibrahim

1/5

7 Aug, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.