Grande Pensão Alcobia

3.9/5(483 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/62

About hotel

Welcome to the vibrant and charming city of Lisbon, home to the exceptional Grande Pensão Alcobia. Nestled in the heart of the city, mere steps away from the buzzing Rossio Square, our hotel offers the perfect spot for discovering all the wonders of this historic destination. Indulge in the comforts of one of our 42 well-appointed guestrooms, thoughtfully designed to make you feel right at home. Keep connected with our complimentary internet access and enjoy a variety of cable channels for your entertainment. Our private bathrooms, complete with bidets and hairdryers, will guarantee a refreshing start to your day. With amenities like a telephone, personal safe, and desk in each room, your stay will exceed expectations. Our ideal location puts you in close proximity to Lisbon's top attractions, such as Figueira Square, the Dom Pedro IV Statue, and the iconic Castle of São Jorge. Don't miss the chance to take a ride on the Santa Justa Elevator for stunning city views, conveniently located just a short stroll away from our hotel. We are dedicated to making your stay convenient and comfortable. Take advantage of our free internet access and tour/ticket assistance. Our 24-hour reception, multilingual staff, and baggage storage will cater to your every need. After a day of exploring, unwind at our stylish bar and lounge with your favorite drink. And make sure to fuel up for your next adventure with our delectable breakfast buffet, served daily from 7:30 AM to 10 AM. For the convenience of our guests, our hotel is situated just 7.7 km from Humberto Delgado Airport and 22.2 km from Cascais Airport. With its prime location, comfortable amenities, and attentive staff, Grande Pensão Alcobia offers exceptional value for affordable accommodations in Lisbon. Book Grande Pensão Alcobia online now and let us make your stay truly unforgettable. Address: Rua Poço do Borratém 151100-408, Portugal

Highlights

• Prime location in the heart of Lisbon, within a 5-minute walk from Figueira Square and Rossio Square • Easy access to popular tourist attractions such as Castle of São Jorge and Commerce Square (1.3km and 1.6km respectively) • 42 comfortable guestrooms with complimentary Wi-Fi and cable programming • Private bathrooms with bidets and hair dryers • Near transportation hubs: 7.7km from Humberto Delgado Airport and 0.5km from railway station • Ideal for both casual and business travelers • Budget-friendly option with great value for money • Complimentary Wi-Fi and tour/ticket assistance • 24-hour front desk, multilingual staff, and luggage storage for added convenience • Quench your thirst at the bar/lounge or enjoy a daily buffet breakfast.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Po�o do Borrat�m, Lisbon, Lisboa Region, 1100-408

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Ratings & Reviews

3.9/5

483 Ratings

Vidya Nathaniel

5/5

17 Oct, 2023

Stayed at this hotel for 3 nights - and we were very impressed with the hotel. Rooms seemed to be recently renovated + it was very clean and organized. The staff were always very helpful and pleasant. Location was very central and very convenient to reach some of the amazing sights in Lisbon + connect with tourist options for visiting the city. Very pleased with this stay.

Brett Lytle

3/5

9 Jun, 2023

Fine place to stay at a reasonable price. Very old, with many features (beds, showers, windows) being noticeably dilapidated, but clean and functional nonetheless. Great location. My main issue is the service. My group was charged for 2 breakfasts that we did not have. The manager was not present for the duration of our 3 day stay, and all other employees seem to have little to no power to do anything other than check you in and out. I emailed the manager using the business card I was provided at the front desk about these incorrect charges, but despite a follow-up a week later, I never received a response. Fortunately, my credit card company was able to provide a refund, but beware of shady business practices. I can validate the accessibility concerns others here have mentioned. All in all, a fine place to stay for a couple of days, but I wouldn't recommend.

Henrique Furtado

4/5

18 Jul, 2023

Everything was exactly what promised and expected, well located hotel. Payed above what I should have because it was booked late. Staff are very welcoming and are willing to help with all your needs at all times.

Bo M

4/5

6 Dec, 2022

Booked this place because it had a good cancelation policy, but it turned out to be a nice barebones hotel for a quick stay. They held our luggage until check in and the room bathroom was pretty nice. Some downsides - the toilet seat was just totally busted, and beds were a bit hard, but for the price, it was totally acceptable. For a 1 night stay, the room was clean and serviceable. Can't comment on breakfast or long term stay as we just used it to crash for the night.

Vidya Nathaniel

5/5

17 Oct, 2023

Brett Lytle

3/5

9 Jun, 2023

Henrique Furtado

4/5

18 Jul, 2023

Jeanette Burn

3/5

22 Dec, 2022

Basic hotel but right in the heart of the old town. Good points, it was spotless, the staff were lovely and breakfast basic continental but nice. Mattress was horrendous, so hard and the bed collapsed but they sorted it immediately. There were stairs up to floor one where the tiny lift was so if you've mobility problems don't go.

Bo M

4/5

6 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.