Green Rooms - Hostel

I stayed here for one night in a male dorm, the location is perfect if you're going to see something at Alexandra Palace, which is well within walking distance - even for someone like me with a disability. Positives - the mattress I slept on was by far the most comfortable I have even experienced at any hostel, the place was spotless and staff very friendly and helpful. The location is also ideal - right opposite Wood Green tube station, nearby is also a mall and high street with plenty of shopping and dining options. Negatives - Accessibility left a lot to be desired! To access the hostel/dorm you need to use a key code lock which unfortunately for me with my disability was impossible. I couldn't enter the code to get through the doors and gave up after a few attempts as it became painful to try. Other guests staying in the dorm obviously had the same issue as the dorm door was left ajar all night so that people could come and go without having to use it. This surely is a massive issue for guest safety? A simple electronic key card system would do wonders here. Yes, the key code entry locks look hipstery and cool (this building on the whole seems to massively value looks over function) but they're just not working and really do need replacing. I'd also messaged ahead and asked the property to allocate me a bottom bunk, this wasn't arranged but luckily was sorted fairly quickly once I raised the issue. As it stands - I wouldn't stay here again simply on the grounds of poor accessibility but it's a nice, clean and comfortable hostel and the dorm is much more generous with space than any other I've stayed in, even if it is impossible to enter for some with the stupid key code locks! This could be a genuinely great hostel experience, the place just needs a little bit of thought put into accessibility.