Guangzhou Phoenix City Hotel

3.9/5(53 Reviews) rating

4 Star Hotel locationPin

Guangzhou, Guangdong

Guangzhou Phoenix City Hotel primary_image

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About hotel

Enjoy the epitome of luxury and comfort at our 4.5-star oasis, the Guangzhou Phoenix City Hotel. Our unbeatable location in Zengcheng is only an 8-minute car ride from the serene Eastern Suburbs Park, making us the perfect choice for those looking to explore the city's top attractions. Our hotel boasts 573 lavish guestrooms, each offering top-of-the-line amenities such as plush pillowtop beds, private balconies, and complimentary wired and wireless internet. We take immense pride in elevating our guests' stay to an unforgettable experience. Relax and rejuvenate at one of our two outdoor pools or indulge in a pampering spa treatment. Fitness enthusiasts will love our state-of-the-art health club and outdoor tennis court. Step outside and discover the wonders that surround our hotel. Take a leisurely stroll through the stunning Eastern Suburbs Park or immerse yourself in the rich history of Zengcheng Kengbei Village. Art and design lovers can visit the nearby Redtory Art and Design Factory or Tianhe Park. Satisfy your taste buds at our three exceptional restaurants, including the stylish No.99 Bar, where mouth-watering bites and refreshing drinks are served. For business travelers, we offer a fully-equipped business center and 3003 square feet of event space, perfect for conferences and meetings. Located at Phoenix City, Xintang Section, Guangyuan East Road, Guangdong511340, China, our hotel is just 59.9 kilometers from Baiyun International Airport, making it easily accessible for all travelers. Immerse yourself in the sophistication and comfort of our elegant establishment, take advantage of our exceptional amenities, and create unforgettable memories during your stay at the Guangzhou Phoenix City Hotel. Book now and discover for yourself why we are the ultimate choice for discerning travelers. Don't miss out on our affordable Guangzhou Phoenix City Hotel room prices - book online today!

Highlights

• Located in peaceful and scenic Zengcheng area • Close to Eastern Suburbs Park (8-minute drive) • Easy access to Canton Fair Complex (19 mi) and Canton Tower (21.8 mi) • Luxurious 4.5-star hotel with 573 well-equipped rooms • Balconies/patios and pillowtop beds in all rooms • Free Wi-Fi and wired internet for smooth connectivity • Top-notch amenities including massages, outdoor pools, and tennis court • Business-friendly with wired internet, business center, and conference facilities • Several dining options, including bar and poolside bar • Complimentary shuttle service within 1 km radius • Within reasonable distance from key attractions such as Guangdong Olympic Stadium and Keyuan Garden

Quick Facts

Check-In

2:00 PM

Check-Out

2:00 PM

Rooms

573

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Vending machines

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Bicycle rentals

Indoor pool

Sauna

Children's Pool

Tennis on site

BBQ/Picnic area

Hiking

Pool Table

Tennis court

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Beauty Shop/Salon

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Vending machines

Bell staff/porter

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Bicycle rentals

Indoor pool

Sauna

Activities

Children's Pool

Tennis on site

BBQ/Picnic area

Hiking

Pool Table

Tennis court

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Transportation

Beauty Shop/Salon

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Pet Policy

Pets not allowed.

₹3,946

₹6,236

37% OFF

+ ₹622 taxes / night

Earn 45 Reward Points

Flat ₹652.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,946

₹6,236

37% OFF

+ ₹622 taxes / night

Update Price

Earn 45 Reward Points

Flat ₹652.50 off included with coupon INTSTAY

Amenities

Location

___, Guangzhou, Guangdong, 511340

View on Maps

Ratings & Reviews

3.9/5

53 Ratings

Tanaji Burungale

5/5

9 Jan, 2020

I had stayed in this hotel for a week in November 2019. It has got a unique interior architecture. It has a two cafeteria, one is at ground floor another is at fifth floor. You will get very good food there. Also, there are few shops at ground floor where you can do shopping. You can buy beers in shops and enjoy in room at very cheap cost. Its like a resort. Enjoyed the stay!

Khaja Nizamuddin

5/5

6 Aug, 2023

Lovely hotel, like a resort, European style

christopher ashley

3/5

20 Apr, 2019

It's okay but the best part is the location and proximity to other things. Typical Chinese hotel A/C that barely functions and gets turned off at night. If you complain enough they will move you to a room with a wall-mounted unit though

Tanaji Burungale

5/5

9 Jan, 2020

Khaja Nizamuddin

5/5

6 Aug, 2023

Lovely hotel, like a resort, European style

christopher ashley

3/5

20 Apr, 2019

Alex Gkiolias

3/5

2 Jul, 2019

Nice area nice facilities but the stuff does not speak proper English. And the carpet smells a bit. Rooms were OK thought they didn't have a good minibar. Food was OK

Henseg O

4/5

15 Aug, 2016

Outside view is good but interior is so so and have nice big size outdoor pool and inside also. They have nice cuisine of dimsum at morning.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.