Hafez Hotel Apartments

2.9/5(603 Reviews) rating

3 Star Hotel locationPin

Dubai, Dubai

1/58

About hotel

Welcome to our exquisite hotel apartments, situated in the heart of the vibrant and captivating city of Dubai. Our prime location in the bustling Deira district ensures that you have easy access to a plethora of attractions and experiences that will leave an indelible mark on your memory. Step into our spacious and luxuriously appointed rooms, meticulously designed to provide you with the utmost comfort and a sense of being right at home. Each room boasts a fully equipped kitchen adorned with state-of-the-art appliances, allowing you to unleash your culinary prowess and prepare mouthwatering meals and snacks at your leisure. Stay entertained with our cutting-edge flat-screen televisions and a wide range of cable programming, ensuring that you never miss out on your favorite shows. And to keep you seamlessly connected with the world, we offer complimentary wireless Internet access throughout the premises. Embark on a journey of discovery as you explore the enchanting city that lies right outside our doorstep. Just a short drive away, you'll find yourself immersed in the mesmerizing world of the famous Gold Souk, where the allure of gold and jewelry will captivate your senses. Indulge in a shopping extravaganza at the nearby Al Ghurair Centre, where a myriad of retail therapy options await your discerning taste. For the history buffs and culture enthusiasts, the Dubai Museum and Sheikh Saeed Al Maktoum House are within easy reach, offering a glimpse into the rich heritage of this remarkable city. Take a leisurely stroll through the charming Bastakiya neighborhood, where traditional markets like the Spice Souk and Perfume Souq beckon with their aromatic delights. Should you wish to venture further afield, our hotel is conveniently located near major transportation hubs, ensuring seamless travel to and from the Dubai International Airport. During your stay, revel in the convenience of our complimentary wireless Internet access and take advantage of our host of amenities, including on-site shopping options and tour/ticket assistance. For our esteemed business travelers, we offer complimentary wired Internet access and a range of business amenities tailored to meet your every need. Hafez Hotel Apartments room prices are designed to suit a variety of budgets, making our accommodations affordable for everyone. Book Hafez Hotel Apartments Online now to secure your stay at our conveniently located address on Al Ahmadiya street, Next to E NBD Bank Building, Al Ras Opposite Metro and Fire Station, number 14, 83163, Deira, Dubai, United Arab Emirates. Whether you're visiting Dubai for business or leisure, our hotel apartments provide the perfect sanctuary for your stay. Immerse yourself in the best that this city has to offer, while relishing in the comfort and convenience that our accommodations afford.

Highlights

• Located in Dubai (Deira), within a 5-minute drive of Gold Souk and Al Ghurair Centre • Air-conditioned rooms with kitchens, flat-screen TVs, and complimentary Wi-Fi • Close proximity to popular attractions such as Spice Souk, Perfume Souq, and Dubai Museum • Convenient amenities including complimentary Wi-Fi, shopping on site, and tour/ticket assistance • Business amenities such as complimentary wired Internet access and complimentary newspapers • Roundtrip airport shuttle available for a surcharge and self-parking onsite • Dining options include a grocery/convenience store and room service (during limited hours) • Nearest airports: Dubai Intl. (8.4 km), Sharjah Intl. (32.5 km), and Al Maktoum Intl. (63 km)

Quick Facts

Check-In

2:00 PM

Check-Out

1:30 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Terrace

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Terrace

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Cash deposit required.

No cribs (infant beds) available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Individually-wrapped food options are available.

Property is cleaned with disinfectant.

Property confirms they are implementing enhanced cleaning measures.

Staff wears personal protective equipment.

Individually-wrapped food options are available through room service.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 10.00 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Cash deposit required.

No cribs (infant beds) available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Individually-wrapped food options are available.

Property is cleaned with disinfectant.

Property confirms they are implementing enhanced cleaning measures.

Staff wears personal protective equipment.

Individually-wrapped food options are available through room service.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 10.00 per accommodation, per night.

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,191

₹4,503

29% OFF

+ ₹1,072 taxes / night

Earn 42 Reward Points

Flat ₹609.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,191

₹4,503

29% OFF

+ ₹1,072 taxes / night

Update Price

Earn 42 Reward Points

Flat ₹609.00 off included with coupon INTSTAY

Amenities

Location

Al Ras, Dubai, Dubai, 83163

View on Maps

Ratings & Reviews

2.9/5

603 Ratings

Naseer Ahmed

3/5

3 Jan, 2024

The location was great 2mints walk to Al Ras metro station both sides water near to bazars restaurants. The staff was cooperative and friendly. Room was spacious specially recommended for families. But there are some things which should be improved and need renovation. Like fridge bathroom taps bath room hangers were rusty. Otherwise the location was great and we really enjoyed our stay in Hafez hotel. Recommended for families.

The Shop On Gravel Lane

1/5

13 Dec, 2023

Stay away from these people. They have cats living in the corridor on the luggage carts. One man has a severe infection on his hands who works upfront. They lie and say they will refund you and never do. The hotel is filthy with cockroaches and bedbugs. He alls are blackened and it is overall very disgusting. You cannot live here even for a day. I want a refund and they will not give me it. I never stayed there and they stole my money.

Muhammad Shaheen

1/5

7 Oct, 2023

Please Don’t ever book a room here unless you are ready to live with bugs, insects and you are happy to experience the lowest cleanliness standards you have ever seen. You are expected to bring your own bedsheets as the ones they provide have not been washed since more than 10 years, the smell is horrible and they don’t care as every bit of the building smells like that. I went to their reception to find out that other guests at the hotel are leaving because the room is dirty and the beds are filthy.

Vishnu Sundar

1/5

14 Aug, 2023

I recently stayed at this hotel and had a mixed experience with the room, toilet, and service. The room itself was quite impressive, offering a comfortable and cozy ambiance. The furnishings were tasteful, and the amenities provided a sense of luxury. The bed was exceptionally comfortable, ensuring a good night's sleep. However, my positive impressions were marred by the state of the toilet. It was disappointing to find that the cleanliness and maintenance were lacking. The toilet seemed neglected, with issues like leaking faucets and a generally unclean appearance. This was a significant downside to my stay, as a clean and functional bathroom is a fundamental expectation. Regrettably, there was no bath towel, tooth paste, tooth brush, chappel etc provided the service also left much to be desired. The staff appeared disinterested and unresponsive to requests. It was a challenge to get their attention, and their lack of enthusiasm was noticeable. This lack of attentive service hindered the overall experience and made me feel undervalued as a guest. In conclusion, while the hotel room itself was comfortable and well-appointed, the poor condition of the toilet and the lackluster service significantly impacted my stay. I hope the management takes these aspects into consideration and makes improvements to ensure a more consistent and satisfactory experience for all guests.

Naseer Ahmed

3/5

3 Jan, 2024

The Shop On Gravel Lane

1/5

13 Dec, 2023

Muhammad Shaheen

1/5

7 Oct, 2023

Vishnu Sundar

1/5

14 Aug, 2023

Joseph Wong

1/5

25 Nov, 2023

I’m resting in the middle of the night at level 3, and someone at 1.38am fall his tool on the floor outside my door. Is maintenance going on during midnight? No bath towel, bed is itchy. The rest of the comment same as those previous who stay before with uncomfortable experience

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.