Hai Au Boutique Hotel & Spa

4.2/5(281 Reviews) rating

3 Star Hotel locationPin

Hoi An, Quang Nam

1/92

About hotel

Discover a hidden oasis of luxury and serenity in the heart of Hoi An at Hai Au Boutique Hotel & Spa. Located on the bustling Cua Dai Street in Quang Nam, Vietnam, this boutique hotel offers affordable accommodation suitable for a variety of travelers. Its prime location puts you just steps away from the picturesque Riverside Hoi An and a short walk to the Tran Duong House. Other must-see attractions such as the Assembly Halls of Chaozhou and Hainan Chinese Congregations, Hoi An Cloth Market, and Quan Thang House are all within easy reach. Escape the chaos of the city and retreat to one of our beautifully designed rooms. Each of our 41 spacious rooms is equipped with modern amenities to ensure a comfortable and enjoyable stay. Complimentary Wi-Fi and wired internet access, a minibar, and a DVD player are just some of the features that will make you feel right at home. The private bathrooms also offer indulgent touches like a bathtub or shower, complimentary toiletries, and a hairdryer. Take advantage of the hotel's exceptional facilities and services during your stay. Immerse yourself in a rejuvenating spa treatment or a relaxing massage. Take a dip in the outdoor pool and enjoy a refreshing drink from our poolside bar. Business travelers will appreciate the computer station, express check-out, and convenient services like roundtrip airport shuttle and train station pick-up. With an onsite restaurant serving delectable meals and room service available during limited hours, you won't have to worry about finding great food. And when it's time to explore the town, our prime location gives you easy access to all of Hoi An's charms. So why wait? Book Hai Au Boutique Hotel & Spa room prices online now and experience the best of this charming and historic town for yourself. Our welcoming staff and top-notch amenities are ready to make your stay a memorable one.

Highlights

• Located in the heart of Hoi An (Cam Chau) with easy access to tourist attractions • Steps away from Riverside Hoi An and a 6-minute walk from Tran Duong House • Spa hotel with 41 air-conditioned rooms and complimentary Wi-Fi and wired internet • Onsite restaurant, bar/lounge, and poolside bar for dining and drinks • Pamper yourself with massages and body treatments at the onsite spa • Within 1 kilometer of popular sites such as Assembly Hall of the Chaozhou Chinese Congregation and Hoi An Cloth Market • Approximately 19 kilometers (or a 29.1 km drive) from Da Nang Intl. Airport (DAD) • Complimentary concierge services and airport/train station transportation available (fees apply) • Ideal for both casual and business travelers; featured amenities include a computer station and express check-out.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

On-Site parking

Library

Terrace

Concierge desk

Bicycle rentals

Hiking

Airport shuttle service

Train Station Pickup Service

Beauty Shop/Salon

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

On-Site parking

Library

Terrace

Concierge desk

Bicycle rentals

Activities

Hiking

Services

Airport shuttle service

Train Station Pickup Service

Beauty Shop/Salon

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,492

₹3,038

51% OFF

+ ₹190 taxes / night

Earn 16 Reward Points

Select Rooms

OPTION 1

Refundable

₹1,492

₹3,038

51% OFF

+ ₹190 taxes / night

Update Price

Earn 16 Reward Points

Amenities

Location

C_m Ch�u, Hoi An, Quang Nam

View on Maps

Ratings & Reviews

4.2/5

281 Ratings

Josh S

2/5

30 Jan, 2024

First the positive. Friendly staff, good price, clean rooms. Now the bad. No deadbolt, security of the rooms is poor. Very loud, no insulation, could hear people coughing all night despite booking a soundproof room. Curtains were not light proof, breakfast is overpriced. Not centrally located. No view at all, despite booking a room with a city view. The description is full of lies. Not sure who is rating this place 5 stars, the reviews must be fake.

Lien-Thao Ngo

5/5

20 Aug, 2023

We love our stays at Hai Au hotel. The location of the hotel was very convenient for all the local businesses & destinations. The room was nice, comfortable, and clean. Breakfast was amazing with buffet style. So delicious to start a new day! The kids loved their swimming pool to cool them off after a long day. The staffs were super-duper professional and helpful. They were willing to go extra miles to accommodate your needs. We will come back and would recommend this hotel for anyone who comes to HoiAn.

Pam Smith

5/5

21 Nov, 2023

The hotel was in a great location, it was very clean in every area. The staff were all super friendly and extremely helpful. . Helen went over and above in looking after us recommending tours and an amazing authentic Vietnamese restaurant just down the rd called Orivy Which we ate at several times We would highly recommend staying here and is value for money. We had a blast

Andy & Lynnie Nevin

5/5

29 Jul, 2023

We have stayed here several times over the years and the service is always amazing. The location is awesome only a short 5 minute walk to the old town. Heaps of local street food close by. The staff at Hai Au are super friendly and helpful. They help with booking of tours and local advice. The breakfast is always a highlight of staying here and a lovely swimming pool to cool off. Highly recommend for a great stay in Hoi An.

Josh S

2/5

30 Jan, 2024

Lien-Thao Ngo

5/5

20 Aug, 2023

Pam Smith

5/5

21 Nov, 2023

Andy & Lynnie Nevin

5/5

29 Jul, 2023

Jorgen Nielsen

5/5

16 Dec, 2023

Very nice place. Clean and quiet. Big room and very nice and friendly staff. Great value for money. Few minutes walk from old town.👍😄

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.