Hakone Gora KARAKU

4.4/5(287 Reviews) rating

4 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

119

1/119

About hotel

Welcome to Hakone Gora KARAKU, a luxurious retreat in the heart of Hakone, Japan, designed for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the picturesque Gora district, our 4.5-star hotel offers a serene escape just a short drive away from iconic attractions such as Hakone Kowakien Yunessun and Lake Ashi. With 70 elegantly appointed guestrooms featuring LCD televisions, complimentary wireless Internet access, and luxurious bathrooms with rainfall showerheads and spring water baths, Hakone Gora KARAKU ensures a comfortable and indulgent stay for every guest. Immerse yourself in the beauty of Hakone with nearby attractions like Hakone Gora Park, Hakone Open Air Museum, and Chisuji Falls, all within easy reach of our hotel. Indulge in a culinary journey at our two restaurants, where a complimentary Japanese breakfast is served daily, or unwind with a relaxing spa treatment at our state-of-the-art wellness center. Our attentive staff, available 24 hours a day, ensures that every aspect of your stay is seamless and memorable. Whether you're here for leisure or business, Hakone Gora KARAKU offers a perfect balance of tranquility and convenience, making it the ideal destination for your next getaway. Book your stay at Hakone Gora KARAKU online today and experience the epitome of luxury in Hakone, Japan..

Highlights

• Conveniently located in Hakone (Gora), a short drive from Hakone Kowakien Yunessun and Lake Ashi • Luxurious guestrooms with LCD televisions, complimentary Wi-Fi, and digital programming for entertainment • Elegant bathrooms with separate bathtubs, rainfall showerheads, and spring water baths • Amenities include safes, complimentary bottled water, and daily housekeeping services • Nearby attractions such as Hakone Gora Park, Hakone Open Air Museum, and Hakone Ropeway • Haneda Airport (HND) is the preferred airport, located 99 km away • Complimentary wireless Internet access and a vending machine for added convenience • Business amenities include a 24-hour front desk, luggage storage, and an elevator • Two on-site restaurants offering a complimentary Japanese breakfast from 7:30 AM to 9:30 AM.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Vending machines

Accessible parking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Unicode Support true.

Essential workers only - NO.

Special check-in instructions

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Unicode Support true.

Essential workers only - NO.

Special check-in instructions

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast..

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

G_ra, Hakone, Kanagawa (prefecture), 250-0408

View on Maps

Ratings & Reviews

4.4/5

287 Ratings

Anna Kuprienko

4/5

4 Oct, 2023

Everything is new and fresh in the hotel. One can see how much work is made to every detail. It feels like the staff wants to do their best, sometimes, the service is very slow, though We took a half-board menu, which was very convenient. The food was very fresh and exquisite. The staff is very attentive to allergies. We spent two days in the hotel, and both breakfasts and dinners were the same. Japanese breakfast is something unusual for a Western person, but one can perceive it as a part of the experience We had a private onsen (bath) in the room - it was the best choice, it's pretty small, though. We also booked a common (bigger) one for an hour - it cost extra! A downside, I was a bit upset with: because of our baby's nap, I asked to postpone the check-out for an hour. The hotel charged us extra (for an hour! due to the baby nap!). I believe it's petty after one has already paid 1.6k for two nights Overall, the hotel is not very baby friendly (which is common for Japan as far as we've seen)

Dave H

3/5

26 Oct, 2023

Great service, rooms and location. Amenities were great but a bit misleading from the pictures - you no longer get a fridge full of drinks as shown. Instead there were 2 juices and some water only. The staff are also amazing - really solid service. The reason for the 3 stars is because the kaiseiki meal was extremely underwhelming. Unlike other places that provides great meals off the bar, you had to pay an exorbitant amount to get some of the better items. Either way none of the food was very impressive, which is disappointing given it was the main reason we came. Other place itself is mainly banking off of their location. If you want great views and a relaxing experience, this is your spot. If you are a foodie, I would not choose this spot.

Alex Beashel

1/5

29 Jan, 2024

Honestly, stay anywhere else. The staff are incredibly rude. They are not family friendly. This place was dark, damp and dirty. The food was awful. This was meant to be the end of a beautiful Japan trip and it ruined it. It was billed as luxury but was anything but.

Brad Kinley

5/5

27 Dec, 2023

Fantastic, relaxing, stay over Christmas. Spent 4 days here exploring Hakone and experiencing the excellent onsen the resort offers. Highly friendly staff that worked extremely hard to help us enjoy our stay. Japanese service has a high bar and we felt it was often exceeded here. We did our best to communicate in Japanese but they were always able to help when we ran out of vocabulary and had excellent English on command. The location is brilliant, as it's very easy to explore hakone and the surrounding area - only five minute walk from gora station. The western room was well equipped and the beds were very comfortable. Having an onsen on the patio was a real pleasure. Would absolutely stay again!

Cameron Olsen

5/5

29 Nov, 2023

Karaku is a beautiful and modern ryokan experience. The area is meticulously curated to by stylish, peaceful, and comfortable. The amenities were top notch, including the lounge with complementary snacks and alcohol for most of the day. The meals at their restaurant were also fantastic. The kaiseki was a nice medium between traditional and modern Japanese cuisine. The rooms were spacious and comfortable. The onsens were great. We loved the private onsen with garden view as well. All of the staff were friendly and helpful.

Anna Kuprienko

4/5

4 Oct, 2023

Dave H

3/5

26 Oct, 2023

Alex Beashel

1/5

29 Jan, 2024

Brad Kinley

5/5

27 Dec, 2023

Cameron Olsen

5/5

29 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.