Hakone Kuranju

4/5(48 Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

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About hotel

Hakone Kuranju is a luxurious retreat nestled in the heart of Hakone, Japan, offering discerning travelers a unique blend of modern sophistication and historic charm. The hotel's architectural elegance and interior design showcase lavish furnishings, art collections, and a welcoming atmosphere that sets it apart as an ideal destination for those seeking a truly memorable stay. Located in a national park, just a 3-minute drive from Lake Ashi and 7 minutes from Hakone Kowakien Yunessun, Hakone Kuranju offers easy access to iconic landmarks and hidden gems that enhance the guest experience. The hotel features 9 guestrooms, each meticulously designed with refrigerators, flat-screen televisions, complimentary toiletries, and slippers. Complimentary wireless Internet access keeps guests connected, while daily housekeeping ensures a comfortable stay. Guests can enjoy room service and indulge in English breakfasts available daily for a fee. The front desk is staffed during limited hours, and free self-parking is available onsite. The nearest airports, Haneda Airport (HND) and Narita Intl. Airport (NRT), are conveniently located within driving distance. Hakone Kuranju's world-class amenities include a state-of-the-art spa and wellness center, exquisite dining options that celebrate local flavors and international cuisine, and personalized service that exceeds expectations. Whether seeking relaxation or a productive stay, Hakone Kuranju caters to both leisure and business travelers. Guest testimonials highlight exceptional hospitality and memorable moments that leave a lasting impression. To book Hakone Kuranju online and inquire about room prices, visit the hotel's website or contact the friendly staff at Motohakone 133-19, Kanagawa 250-0522, Japan. Experience the beauty and tranquility of Hakone at Hakone Kuranju, where every detail is crafted to ensure a truly unforgettable stay..

Highlights

• Conveniently located in a national park, just a 3-minute drive from Lake Ashi and 7 minutes from Hakone Kowakien Yunessun • Close proximity to Hakone Shrine (0.9 km), Buddhist Stoneworks at Motohakone (1.3 km), and Lake Ashi (1.4 km) for easy exploration • Enjoy comfortable accommodations in one of the 9 guestrooms with modern amenities like flat-screen TVs and complimentary Wi-Fi • Relax in private bathrooms with shower/tub combinations, complimentary toiletries, and cozy slippers • Stay connected with free wireless Internet access and unwind with daily housekeeping services • Explore nearby attractions such as Narukawa Art Museum (1.8 km), Hakone Komagatake Ropeway (2.9 km), and Okada Museum of Art (6.3 km) • Convenient access to Haneda Airport (102.2 km) and Narita Intl. Airport (168.7 km) for seamless travel • Business amenities include a staffed front desk during limited hours and complimentary self-parking • Indulge in room service with English breakfasts available daily for a fee, ensuring a delightful dining experience.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

Unicode Support false.

Social distancing measures are in place.

Children not allowed.

No elevators.

Special check-in instructions

Children 12 years old and younger are not permitted at this property..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in. Guests with Room Only plans must book meals in advance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

Unicode Support false.

Social distancing measures are in place.

Children not allowed.

No elevators.

Special check-in instructions

Children 12 years old and younger are not permitted at this property..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Pet Policy

Pets not allowed.

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Amenities

Location

Motohakone, Hakone, Kanagawa (prefecture), 250-0522

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Ratings & Reviews

4/5

48 Ratings

Jordi Aranda

2/5

16 Nov, 2018

It is a pretentious place, nice onsen but over priced, service pushing you to spend more money in drinks, dinner, breakfast... And making you to follow very strict timings. It is not a pleasant stay, even when the onsen is quite good...

Daniel Zerman

5/5

26 Nov, 2016

The rooms were lovely, the service was extremely helpful, the meals were delicious and the onsen was extremely relaxing. Shame it's up such a steep hill but the owner is very kind and provided us a lift

giovanni sgaravatto

5/5

4 Apr, 2016

Place very nice. The dinner is very good, i suggest to everybody to take dinner in the hotel. I consider my best dinner in Japan.

Tsuyoshi N

5/5

11 Sep, 2022

The food is delicious as everyone has written. I casually talked to my companion about how much care and effort was put into it. We are doing our best to prevent the coronavirus inside the building, but due to this, there is no public space except during meal times, and there is no public bath that can be used freely, so if the weather prevents you from going outside, you may end up holed up in your room and feel cooped up. ? The toilet and bath in the room have been renovated and are clean, but the toilet and shower space are quite small. I think larger people might have a hard time. The area around the inn is a villa area and there are no shops. It takes less than 20 minutes to walk to Hakone Shrine and less than 30 minutes each way to the shores of Lake Ashi, but it was a little difficult to get back to the hotel as it was a steep slope. Reservations for the private open-air bath are required upon arrival at the front desk, so the earlier you arrive, the more likely you will be able to reserve at your own time. Although it is not a natural hot spring, it was nice as an auberge.

8 8

5/5

26 Jun, 2022

Anyway, the food is delicious! And hospitality. For some reason, I remembered the days when I soaked in Nyuto Onsen. For me, this is one of my favorite accommodations. A cute raccoon dog greeted us. I had some good encounters and was healed. To be forced to say, I was concerned about the friendliness of nature, the smell of the bath and room, and the accessibility, but it's something I can close my eyes to.

Jordi Aranda

2/5

16 Nov, 2018

Daniel Zerman

5/5

26 Nov, 2016

giovanni sgaravatto

5/5

4 Apr, 2016

Place very nice. The dinner is very good, i suggest to everybody to take dinner in the hotel. I consider my best dinner in Japan.

Tsuyoshi N

5/5

11 Sep, 2022

8 8

5/5

26 Jun, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.