Hakone Lake Hotel

4/5(630 Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

134

1/134

About hotel

Escape to the stunning Hakone Lake Hotel, located at 164 Motohakone, Ashikagashimo-gun, Kanagawa250-0522, Japan. Our enchanting retreat is the perfect destination for travelers seeking affordable accommodations in the breathtaking beauty of Hakone. Book Hakone Lake Hotel room prices online and experience Japanese hospitality like never before. Indulge in our natural hot springs, renowned for their healing properties, and rejuvenate your mind, body, and soul. Our prime location offers effortless access to top tourist destinations such as Ōwakudani and Hakone Shrine. Explore the area's rich cultural heritage by visiting the Kuzuryu Shrine and Hakone Village Samurai Museum, both just a short distance from our hotel. Relax in one of our 48 luxuriously appointed rooms, each equipped with modern amenities like LCD televisions and complimentary Wi-Fi. Wrapped in our plush bathrobes and enjoying complimentary toiletries, you'll feel right at home in our natural oasis. Savor delicious meals crafted with fresh, local ingredients at our in-house restaurant, complete with a daily breakfast buffet. Take advantage of our complimentary Wi-Fi, concierge services, luggage storage, and on-site gift shops. As a business guest, enjoy complimentary newspapers, luggage storage, and access to a safe deposit box at the front desk. After a day of adventure, return to our sanctuary in the mountains and rejuvenate in our hot springs and invigorating sauna. Our hotel is conveniently located only 126.4 km from Haneda Airport, making your journey to our oasis effortless. Book Hakone Lake Hotel online today and allow us to elevate your Japanese experience with our exceptional hospitality.

Highlights

• Located in peaceful Hakone, just a 4-minute drive from Ōwakudani and 9 minutes from Hakone Shrine • Only 8.3km from Hakone Kowakien Yunessun and 9.2km from Lake Ashi • 48 air-conditioned rooms with refrigerators and LCD TVs • Free Wi-Fi and bathrobes for a comfortable stay • Surrounded by attractions like Sengokuhara Onsen and Hakone Pirate Ship • Conveniently located just 0.4km from Hakone Visitor Center • Business travelers can easily access Haneda Airport (126.4km) and railway stations • Enjoy hot springs and sauna, or browse gift shops at the hotel • Features a restaurant serving delicious meals and daily buffet breakfasts (available for a fee)

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Smoke-free property

Vending machines

Terrace

Concierge desk

Sauna

BBQ/Picnic area

Breakfast available

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Smoke-free property

Vending machines

Terrace

Concierge desk

Sauna

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance. Meals are not included in Breakfast and Half Board rates for children ages 3 and younger.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Motohakone, Hakone, Kanagawa (prefecture), 250-0522

View on Maps

Ratings & Reviews

4/5

630 Ratings

Sam Costa

2/5

16 Oct, 2023

Very old and outdated. The location is great, but the hotel looks like it hasn’t been touched since the 80’s, especially the rooms. Some examples are the bathroom sink yellow and peeling, the bidet has gone brown, the onsen area had mould and mildew all around it, furniture is chipping and peeling. Everything needs a refresh. I’m sure the hotel looked very grand originally. On a positive, the grounds are well kept, the staff were lovely, and the food was good.

Canan Üstündağ Ayçiçek

5/5

7 Dec, 2023

We have funny ( a bit on the ridiculous side) memories in this hotel. There was no shower option except getting all the way naked in the common bath. Room was comfortable, surrounding area is pretty. Food was ok. We stayed in 2018 for 1 night, it costed 20,020.

Sean

4/5

17 Jul, 2023

20230707 - the location is convenient, just about 10min walk from the ropeway station. The facility and service worth the price. So if you’re looking for a fairly reasonable accommodation, relaxing and has hot springs, this may be a good option. Just a reminder - there’s no restaurant or shop around this hotel so you have better finish your dinner before you come to check-in. Otherwise, the only option is to dine in the hotel. Another choice is to buy some foods somewhere else and bring the stuff here. The hotel offers microwave machine for self operation. Anyway, this is a quiet and relaxing hotel but no other recreation nearby. As for the breakfast, it’s the same thing. I’d strongly recommend you pick up the plan with breakfast included if you’re a person who do breakfast every day. Their breakfast buffet worth the price. If the weather is nice, you could have the breakfast at the terrace. That’s lovely.

Katherine Ma

4/5

2 Sep, 2023

Nice relaxing stay, well enjoyed and would stay again. Location - conveniently close to the boat and ropeway station, and there's a bus stop right out front. However, it's a ways away from Gora or Hakone Yumoto station so you'll need to bring (or deliver) your luggage. There's also not much around the hotel but the property has vending machines and a gift shop. Food - accommodates vegetarians! Such a blessing to have this option, the dinner entree was a soy meat patty and the sashimi was konnyaku. They even had a meat-free miso soup prepared! Breakfast is buffet style. Onsen - both indoor and outdoor baths available, as well as a sauna room. Open in the mornings and evenings, and midday for non-guests. Amenities provided. Property - nice and quiet, with some yard space and a parking lot. They have some children's books and outdoor activities (eg badminton) prepared. Overall a nice and relaxing stay!

Ultraviolet Evil Gay High Priestess

4/5

2 Aug, 2023

free towels !!! instant +1 also the hot springs are really good, i recommend checking them out. the hot chocolate is top tier also (it's free) location is a bit far away and it's really spooky trying to get back to the hotel after the sun sets but you can see the hotel lights in the darkness which is comforting overall i think hygiene could be better - i saw a spider in my room and there were leaves on the mattress aswell but otherwise the staff were delightful ps: they use tatami

Sam Costa

2/5

16 Oct, 2023

Canan Üstündağ Ayçiçek

5/5

7 Dec, 2023

Sean

4/5

17 Jul, 2023

Katherine Ma

4/5

2 Sep, 2023

Ultraviolet Evil Gay High Priestess

4/5

2 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.