Hakone Sengokuhara Prince Hotel

4.2/5(838 Reviews) rating

3 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

Hakone Sengokuhara Prince Hotel exterior_detail

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About hotel

Welcome to the Hakone Sengokuhara Prince Hotel, where luxury meets affordability. Our hotel, situated at 1246 Sengokuhara in Kanagawa-ken, Japan, offers serene landscapes and a tranquil retreat from the chaos of city life. If you're searching for the perfect destination at a reasonable price, our accommodations are sure to satisfy all types of travelers. Indulge in a truly remarkable experience by booking with us at the Hakone Sengokuhara Prince Hotel. Our prime location offers easy access to popular tourist spots, such as Sengokuhara Onsen and Hakone Venetian Glass Museum. Plus, with a complimentary area shuttle, transportation to and from the hotel is a breeze. Our commitment to excellence extends beyond just pampering our guests. We offer 100 spacious and comfortable rooms, equipped with modern amenities like LCD televisions, complimentary Wi-Fi and wired internet, and private balconies with breathtaking views. Our en-suite bathrooms also come complete with complimentary toiletries and bidets, providing ultimate convenience for our guests. For those seeking indulgence, our luxurious spa offers a range of soothing massages to rejuvenate both mind and body. And don't forget to take advantage of our complimentary Wi-Fi, browse through our gift shops, or relax in our TV lounge area during your stay. At the Hakone Sengokuhara Prince Hotel, we cater to both leisure and business travelers. Our impeccable conference facilities include a spacious 4973 square feet event space, perfect for hosting meetings and events. Additional services such as free self-parking, dry cleaning, and a 24-hour front desk are also available for your convenience. Don't miss out on the delicious culinary options at our hotel. Grill, one of our two restaurants, offers a delectable spread of international cuisine to tantalize your taste buds. And for a small fee, enjoy a sumptuous cooked-to-order breakfast each morning, kickstarting your day on a delicious note. Unwind with a well-crafted drink at our bar/lounge, creating the perfect ending to your day. Conveniently located just 179.6 km (111.6 mi) from Narita International Airport, the Hakone Sengokuhara Prince Hotel promises a serene and luxurious escape with top-notch amenities and easy access to popular attractions. So why wait?

Highlights

• Surrounded by a beautiful regional park • 4-minute walk from Daihakone Country Club • 5-minute drive from Pola Museum of Art • Rooms with private balconies and free Wi-Fi • Spa services and gift shops available • Complimentary area shuttle for easy transportation • Business amenities such as conference spaces and free parking • 2 on-site restaurants serving delicious international cuisine • Located near Sengokuhara Onsen and other popular tourist attractions • Just 179.6 km from Narita Intl. Airport • Ideal for both casual and business travelers seeking luxury and relaxation.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

100

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Vending machines

On-Site parking

Designated Smoking Areas

Terrace

Tennis on site

Tennis court

Breakfast available

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Vending machines

On-Site parking

Designated Smoking Areas

Terrace

Activities

Tennis on site

Tennis court

Food & Beverages

Breakfast available

Services

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹12,475

₹20,250

38% OFF

+ ₹2,867 taxes / night

Earn 153 Reward Points

Flat ₹2,191.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹12,475

₹20,250

38% OFF

+ ₹2,867 taxes / night

Update Price

Earn 153 Reward Points

Flat ₹2,191.75 off included with coupon INTSTAY

Amenities

Location

Sengokuhara, Hakone, Kanagawa (prefecture), JP

View on Maps

Ratings & Reviews

4.2/5

838 Ratings

Pavel Schlochiskiy

3/5

27 Sep, 2023

Beautiful old school resort hotel located north of lake ashi/northern Hakone area. There's a golf house club area near the hotel, making it the perfect hotel for golf lover ethausists that want to take the weekend off and play their hearts out. Due the location being near golf house club. The rooms have a beautiful view to the golf club fields. The hotel staff were really nice and helpful, letting us know of local attractions/restaurants we can go, after we told them we cannot afford the dinner/breakfast buffets. The hotel does have an onsen/public bath but nothing spectacular of the sort. However, I cannot justify how bad the location of the hotel is and how far and remote it is from everywhere else. Just going to the local convience store can take you up to 30 minutes back and through by walk. If you plan to book here, I highly recommend coming with a car. And another grip I had is the overly expensive dinner/breakfast service buffets. Which forces you to go find something to eat in a local restaurants that around 30 minutes walk. The hotel doesn't have a microwave! As a result,buying premade cheap food from the convience store is out of the question. Overall it's a decent hotel , depending on your background, if you are golf ethausist that want to take a weekend off to play some golf it's a 4* hotel. For the average Joe I cannot rate it higher than 3*.

Noonu Onanong

4/5

30 Dec, 2023

The hotel look a little bit old. Nice and friendly staff and good service. It has an onsen on the second floor. Good view at the breakfast room.

Rob S

3/5

25 Jul, 2023

Overpriced for the quality level of the room. Beds were comfortable and otherwise room was very clean but I can’t justify the price we paid for our two-night stay. Plus, the front desk does not have a microwave oven which I find incredibly absurd for a supposed 5-star hotel because every hotel I ever stayed always had a microwave oven but I think this is a tactic of the hotel to force you to eat breakfast and dinner at their very overpriced restaurant, and so lacking a microwave, will discourage people from getting food and bringing it into the room. Nevertheless, we found a way around that and we were able to avoid the expensive over priced breakfast and dinner options, nya ha ha. Sengokuhara, please do better! When you don’t offer alternate options to your patrons they’re just going to read my review and go somewhere else! UPDATE 07/25 To mgmt.: thank you very much for your very thoughtful and lengthy reply to my review. But please do not try to appease me by saying that you are going to install or consider installing a microwave in every room. You know you’re not going to do that ! It would be simply too expensive to equip every room with a microwave. (Of course, with your unreasonably high priced services maybe you can afford to install microwave in every room.) At the very minimum, all I would expect is that you would consider installing one at the front desk. How hard is that? Regrettably, I will not be coming back to your hotel again. There were just too many negatives that gave me pause, and with so many other hotel options in the area its best for us to consider somewhere else. Again, appreciate your reply, and it means that you definitely care about your public image .

Luan Phan

5/5

30 Mar, 2022

Booked a room for 3, with two single beds and 1 sofa bed. Service was nice, reception was extremely friendly and helpful. The hotel has a shuttle bus running from and to Odawara station, which is really convenient for people not coming by car. Be advised, this is a remote hotel branch of the Prince Hotel line. It is located on a hilltop, hence really quiet and relaxing. They have a big golf course, two tennis course and a gorgeous banquet hall. Our experience was good overall. It will be worth going back here again.

Pavel Schlochiskiy

3/5

27 Sep, 2023

Noonu Onanong

4/5

30 Dec, 2023

The hotel look a little bit old. Nice and friendly staff and good service. It has an onsen on the second floor. Good view at the breakfast room.

Rob S

3/5

25 Jul, 2023

Jess Bradley

5/5

24 Nov, 2022

Phenomenal customer service. We arrived to the hotel with limited Japanese and the Concierge was incredibly helpful and kind. He even helped book dinner reservations for us! Rooms are very clean and come with lots of toiletries if you need them. Great dining options and a very lovely gift shop.

Luan Phan

5/5

30 Mar, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.