Hampton Inn Houston-Brookhollow

3.8/5(522 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

Hampton Inn Houston-Brookhollow exterior_detail

1/85

About hotel

Welcome to the vibrant city of Houston, where Hampton Inn Houston-Brookhollow offers convenient and affordable accommodations. Located at 12909 Northwest Fwy, Texas77040, United States, our centrally located hotel is just a short drive away from top attractions and key destinations. Whether you're here for business or leisure, our hotel is the perfect base for your exploration. Our 81 guestrooms are thoughtfully designed for your comfort and convenience. Stay connected with complimentary wired and wireless internet, and unwind in front of the flat-screen TV with a variety of cable programming. Refresh in the well-equipped private bathroom with complimentary toiletries and a hairdryer, or catch up on work at the spacious desk while enjoying a cup of coffee from the in-room coffee/tea maker. Plus, with free local calls, your stay will be seamless and hassle-free. There's no shortage of adventure in the surrounding area, from the lush Houston Arboretum and Nature Center to the exciting games at Baseball USA The Yard. And for our business travelers, we offer a flexible 350 square feet of conference space and a meeting room, supported by a 24-hour business center, express check-out, and convenient dry cleaning/laundry services. Take a dip in our refreshing outdoor pool or keep up with your fitness routine at our on-site fitness center. And don't forget to start your day with our complimentary buffet breakfast, served fresh from 6:00 AM to 10:00 AM, so you can fuel up for whatever your day holds. With free self-parking available, your stay at Hampton Inn Houston-Brookhollow will be nothing short of effortless and comfortable. Book Hampton Inn Houston-Brookhollow Online today and discover the best of Houston. Let us show you true Southern hospitality and make your stay with us a memorable one. We can't wait to welcome you! Don't wait any longer, book now and take advantage of our unbeatable Hampton Inn Houston-Brookhollow room prices.

Highlights

• Centrally located in Houston near popular attractions such as Karbach Brewing and Memorial Hermann Greater Heights Hospital • Offers 81 comfortable guestrooms with complimentary WiFi and cable TV • Convenient amenities including an outdoor pool and fitness center • Nearest airports are Houston William Hobby (37.3 km) and George Bush Intercontinental (42.9 km) • Business amenities include a 24-hour business center and conference space • Free daily breakfast and on-site parking available • Options for both casual and business travelers • Karbach Brewing (5.9 km) • Houston Arboretum and Nature Center (11.1 km) • Uptown Park (11.9 km) • Memorial City Mall (12.4 km) • Sam Houston Race Park (12.8 km) • Proximity to both luxury and budget hotel options • Complimentary shuttle service to airport and railway station (within 10 km radius)

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Food & Beverages

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Maximum number of pets per room 2.

Pet max weight (per pet) in lb is 75.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Maximum number of pets per room 2.

Pet max weight (per pet) in lb is 75.

Service animals are exempt from fees/restrictions.

₹8,501

₹9,105

7% OFF

+ ₹1,342 taxes / night

Earn 98 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹8,501

₹9,105

7% OFF

+ ₹1,342 taxes / night

Update Price

Earn 98 Reward Points

Amenities

Location

Northwest Fwy, Houston, Texas, 77040

View on Maps

Ratings & Reviews

3.8/5

522 Ratings

Shajaunna Jordan

5/5

2 Jan, 2024

Overnight trip Houston for a Rockets Game! Had several choices but this one stood out, great location, great parking options. Customer Service is AWESOME! I will stay here again! Oh yeah! Rooms are excellent, clean, smells fresh and no bugs at all!

Neal Maguire

3/5

24 Oct, 2023

Overall, this hotel was good. Check-in was very slow. Had to wait while one of the receptionists counted out their cash drawer. The room was clean, but the shampoo dispenser was empty. The thermostat battery was low so we had to adjust the temp on the unit below the window. The A/C unit was loud. The elevator and 1st floor outside the elevator were typically dirty or had wet floors...not sure why the challenge in keeping them clean/dry. The parking was inside a fenced/gated area, which was good.

Jashona Young

4/5

3 Oct, 2023

The only bad experience I had was the wait at the front desk and me having to call out to someone before they came to help me with a keycard and an odd odor from the first floor hallways at times. Other than that, the rooms were very clean. This is the first hotel in a while that I would've been okay taking a bath in because it was very clean and didn't show any signs of mold/rust. The water was hot and the towels were plentiful. They are on a one way side of the highway though, so lots of loops to get you where you need to go sometimes.

DIEGO RAMIREZ

1/5

13 Nov, 2023

1 star service. I’ve worked with Hilton for 4 years and this was my first time booking a friends and family rate and also my first time where customer service meant nothing to a company. My dissatisfaction comes from quality of service towards employees in their own brand.i am a Hilton employee I made a mistake booking a reservation for a friend under a friends and family rate. Once I was aware, I tried making it right by cancelling and having my friend make his own reservation but was given no options but to be charged a cancellation fee. The manager also made it seem like I was twisting his arm in order to make it right for me. I’m glad my friend found another hotel (which he booked himself)-he mentioned that as he pulled in he couldn’t access the hotel unless he had a code… and on top of that no free breakfast as stated on the website. All of this and they still could not offer ANY good customer. Shameful service.

Serene Peace

1/5

16 Nov, 2023

The young African American lady who was at the front checking in late night 11/11/2023 has a terrible attitude. Literally the worst I’ve ever encountered at any hotel check in. I travel for work so I check in hotels often, and I’m a pretty patient person. I had to ask her if she was having a good day because her attitude was just nasty for no reason. Never gonna stay here again if you all can’t even get the front desk right.

Shajaunna Jordan

5/5

2 Jan, 2024

Neal Maguire

3/5

24 Oct, 2023

Jashona Young

4/5

3 Oct, 2023

DIEGO RAMIREZ

1/5

13 Nov, 2023

Serene Peace

1/5

16 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.