Hampton Inn Houston-Willowbrook Mall

4.1/5(362 Reviews) rating

2 Star Hotel locationPin

Houston, Texas

Hampton Inn Houston-Willowbrook Mall exterior_detail

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About hotel

Experience the vibrant energy of Houston at our conveniently located Hampton Inn Houston-Willowbrook Mall. Our affordable accommodations provide easy access to popular attractions such as the Willowbrook Mall and Houston Methodist Willowbrook Hospital. Just a short 14-minute drive from the airport, you'll be ready to explore top tourist spots like the Aerodrome and Sam Houston Race Park. Our spacious and modern guestrooms offer a relaxing retreat with all the necessary amenities. Unwind while watching the LCD television or stay connected with complimentary wired and wireless internet access. With a convenient mini-fridge, safe, and free local calls, you'll feel at home in no time. Explore the vibrant culture of Houston, whether it's challenging yourself with indoor rock climbing at Stone Moves or a round of golf at the nearby Champions Golf Club. Need a break from the hustle and bustle? Our indoor pool and fitness center are perfect for unwinding. Business travelers will appreciate our complimentary wired internet access, business center, and express check-out. Start your day right with our mouth-watering, to-go breakfast options. Enjoy the convenience of free self-parking and easily discover the endless attractions that Houston has to offer. Book your stay at the Hampton Inn Houston-Willowbrook Mall online and experience the ultimate in convenience, comfort, and affordable room prices. Located at 7645 West FM 1960 in Texas, zip code 77070, the hotel is easily accessible for all travelers. Immerse yourself in all that Houston has to offer with a stay at Hampton Inn Houston-Willowbrook Mall.

Highlights

• Convenient location in Houston's Willowbrook neighborhood • Steps away from Willowbrook Mall • 14 minutes from Houston Methodist Willowbrook Hospital • 1.2 km from Aerodrome and 3.5 km from Sam Houston Race Park • 74 guestrooms with amenities such as refrigerators and LCD TVs • Complimentary wired and wireless internet access • Close proximity to various tourist attractions, including Stone Moves Indoor Rock Climbing and Mountasia Houston • Indoor pool and fitness center for relaxation and exercise • Business amenities including complimentary wired internet access and a business center • Free self-parking and a complimentary on-the-go breakfast served daily.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Accessible parking

Indoor pool

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Accessible parking

Indoor pool

Food & Beverages

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹7,936

₹8,702

9% OFF

+ ₹1,225 taxes / night

Earn 91 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹7,936

₹8,702

9% OFF

+ ₹1,225 taxes / night

Update Price

Earn 91 Reward Points

Amenities

Location

FM 1960, Houston, Texas, 77070

View on Maps

Ratings & Reviews

4.1/5

362 Ratings

J & C L

5/5

10 Jan, 2024

A very special thanks to Carl (I think that is his name) who is the overnight front desk attendant. Our flight was delayed, as were many others due to the storm and there were practically no rooms left in the city last Night. He went out of his way to accommodate us and saved us from having to sleep in the airport! We arrived at 1am and he checked us in. Thanks again! You’re a lifesaver! This is a great hotel!

anastasia batovsky

4/5

27 Aug, 2023

Clean hotel and clean rooms with free coffee 24/7. I love the app check in and digital key, though the rooms themselves were a bit dated. Great location with a lot of restaurants nearby. I didn't have an opportunity to try the breakfast.

D Mo

5/5

29 Sep, 2023

We stayed at this Hampton Inn & Suites property within the past month, which was our first time. We were visiting family and needed somewhere local to stay. Originally we had our first week booked here and the 2nd week at the Vintage Hyatt Place a few miles down the road since we stayed there before and knew what to expect in case we wouldn’t enjoy the Hampton Inn & Suites. After 2 days, we ended up extending our whole stay with Hampton Inn & suites end cancelling the Hyatt Place for the following week. Our stay was perfect, friendly and helpful employees, location was prime, yet quiet. Coffee, Tea 24/7 is always a bonus. Breakfast was tasty and always hot, refilled and plenty to choose from! And no tacky tip jar in your face. Rooms and property were very clean and much appreciated! Digital check in/out as well as choosing your room from the mobile app were a nice feature. We are looking forward to our next stay with Hampton Inn & suites!

Jonathan Davis

4/5

14 Aug, 2023

Great location, I had some issues with my room the first night, had a funny smell, the lady at the desk gave me a can of Febreze, smh, the next morning the assistant manager change my room with no problem. They didn't want to change my room the first night because I used Priceline, which I still don't understand. I'm still a paying customer, if I paid 30, or 300 dollars.

J & C L

5/5

10 Jan, 2024

anastasia batovsky

4/5

27 Aug, 2023

D Mo

5/5

29 Sep, 2023

Sherrie Scott

5/5

10 Dec, 2023

Very clean, super nice staff, the best linens of any hotel chain, nice indoor pool, & my room was in a great location on the first floor- very convenient. Wonderfully large, clean & accessible bathroom.

Jonathan Davis

4/5

14 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.