Hangzhou EM Hotel

3.4/5(12 Reviews) rating

3 Star Hotel locationPin

Hangzhou, Zhejiang

1/26

About hotel

Hangzhou EM Hotel is a luxurious retreat in the heart of Hangzhou, China, offering discerning travelers a unique blend of modern sophistication and historic charm. The hotel stands out for its architectural elegance, lavish furnishings, and art collections that create an inviting atmosphere for guests. Located at No.8 Wensan Road, Xihu District, Zhejiang310000, China, Hangzhou EM Hotel is conveniently situated near iconic landmarks and hidden gems that enhance the guest experience. With a stay at Hangzhou EM Hotel in Hangzhou (Gongshu), guests are within a 5-minute drive of Hangzhou Opera and Zhejiang Provincial Exhibition Hall, and just 3 km from the picturesque West Lake and 8 km from Lingyin Temple. The nearest major airport, Hangzhou (HGH-Xiaoshan Intl.), is 31.6 km away, providing easy access for travelers. The hotel offers 184 air-conditioned rooms featuring flat-screen televisions, complimentary wireless Internet access, and private bathrooms with complimentary toiletries and hair dryers. Guests can enjoy a satisfying meal at the hotel's restaurant, with buffet breakfasts available daily for a fee. Hangzhou EM Hotel also provides convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, dry cleaning/laundry services, a 24-hour front desk, and luggage storage. The hotel has 4 meeting rooms available for events and free self-parking onsite. The range of accommodations at Hangzhou EM Hotel includes luxurious suites, spacious rooms with breathtaking views, and personalized service that ensures a comfortable stay for every guest. The hotel's world-class amenities include a state-of-the-art spa and wellness center, as well as exquisite dining options that celebrate local flavors and international cuisine. Guests can explore the local culture and attractions near Hangzhou EM Hotel, with its prime location offering close proximity to Wulinmen Wharf, Zhejiang Museum of Natural History, Hangzhou Tower Shopping Mall, and more. Guest testimonials highlight exceptional hospitality and personalized service that leaves a lasting impression on every visitor. For those seeking exceptional accommodations in Hangzhou, Hangzhou EM Hotel is the perfect choice. Book Hangzhou EM Hotel online now to experience a truly unforgettable stay in this vibrant city..

Highlights

• Conveniently located in Hangzhou (Gongshu) with easy access to key attractions such as Hangzhou Opera and Zhejiang Provincial Exhibition Hall • Within a short 5-minute drive to West Lake and just 8 km from Lingyin Temple for a cultural experience • 184 well-appointed air-conditioned rooms with flat-screen TVs, complimentary Wi-Fi, and daily housekeeping services • Private bathrooms with complimentary toiletries and hairdryers for added convenience during your stay • Explore nearby attractions like Wulinmen Wharf, Zhejiang Museum of Natural History, and Hangzhou Tower Shopping Mall • Enjoy amenities such as complimentary Wi-Fi, tour/ticket assistance, and free self-parking for a hassle-free experience • Business amenities include 4 meeting rooms, a 24-hour front desk, and luggage storage for corporate travelers • Indulge in a satisfying meal at the on-site restaurant and start your day with a buffet breakfast for a fee • Nearest major airport, Hangzhou (HGH-Xiaoshan Intl.), is just 31.6 km away for convenient travel connections • Immerse yourself in the local culture with attractions like Former Residence of Sha Menghai and Westlake Culture Plaza within close proximity.

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

184

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Unicode Support true.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Unicode Support true.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

___, Hangzhou, Zhejiang, 310000

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Ratings & Reviews

3.4/5

12 Ratings

Chenxi “Edwin” Zhuang

1/5

7 Jan, 2017

The whole facility needs some serious maintainance. Pretty bad room experience. Parking is very limited. Location is ok, if the old town center is where you need to be.

satdev singh

4/5

16 Sep, 2019

A beautiful hotel comfortable in beautiful city Like to visit again

Ivan Stn

4/5

8 Jan, 2013

The workers don't understand English... it makes un-china costumer difficult to comunicate with them.

Chenxi “Edwin” Zhuang

1/5

7 Jan, 2017

The whole facility needs some serious maintainance. Pretty bad room experience. Parking is very limited. Location is ok, if the old town center is where you need to be.

satdev singh

4/5

16 Sep, 2019

A beautiful hotel comfortable in beautiful city Like to visit again

Ivan Stn

4/5

8 Jan, 2013

The workers don't understand English... it makes un-china costumer difficult to comunicate with them.

AndyR

5/5

6 Jan, 2018

exelent place. very kind workers. very recomended

US VFX

4/5

15 Apr, 2016

The location is particularly good, inside Lakeside Pedestrian Street. Next to it is the West Lake. There are many shopping malls and restaurants on the other side, and parking in other scenic spots in Hangzhou is not inconvenient. The hotel has a large underground parking garage.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.