Hangzhou Haiwaihai Crown Hotel

4 Star Hotel locationPin

Hangzhou, Zhejiang

Hangzhou Haiwaihai Crown Hotel exterior_detail

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About hotel

Welcome to Hangzhou Haiwaihai Crown Hotel, a luxurious retreat in the heart of Gongshu District, China. This 4.5-star hotel stands out as an ideal destination for discerning travelers seeking a perfect blend of modern sophistication and historic charm. The architectural elegance and interior design of the hotel exude a sense of grandeur, with lavish furnishings and art collections that create an inviting atmosphere. Each of the 331 air-conditioned rooms is meticulously designed to provide the utmost comfort, featuring minibars, flat-screen televisions, and complimentary wireless Internet access. The private bathrooms with separate bathtubs and showers offer a touch of luxury, complete with complimentary toiletries and hair dryers. Housekeeping services are provided daily to ensure a seamless stay for every guest. Hangzhou Haiwaihai Crown Hotel is conveniently located within a 5-minute drive of Westlake Culture Plaza and Zhejiang Museum of Natural History, with easy access to iconic landmarks such as West Lake and Lingyin Temple. The hotel's prime location makes it an ideal base for exploring the vibrant city of Hangzhou. Guests can take advantage of the hotel's amenities, including an indoor pool, fitness center, and complimentary wireless Internet access. The business center, dry cleaning/laundry services, and 24-hour front desk cater to the needs of business travelers, while the 7 meeting rooms provide ample space for events. Dining options at Hangzhou Haiwaihai Crown Hotel are sure to delight every palate, with 3 restaurants offering a variety of culinary experiences. Guests can also enjoy room service and unwind with their favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee, ensuring a great start to the day. The hotel's spa and wellness center offers a range of rejuvenating treatments, perfect for relaxation after a day of sightseeing or business meetings. Hangzhou Haiwaihai Crown Hotel prides itself on exceptional hospitality and personalized service, leaving a lasting impression on every guest. Book your stay at Hangzhou Haiwaihai Crown Hotel online and experience the epitome of luxury in Hangzhou. Address: No.333 Shangtang Road, Gongshu District, China..

Highlights

• Well Situated in Hangzhou (Gongshu) near Westlake Culture Plaza and Zhejiang Museum of Natural History • 331 air-conditioned rooms with minibars, flat-screen TVs, and complimentary Wi-Fi • Private bathrooms with separate bathtubs and showers, toiletries, and hair dryers • Within a short drive to West Lake and Lingyin Temple for sightseeing • Indoor pool, fitness center, and concierge services for recreation and convenience • Business center, dry cleaning/laundry services, and 24-hour front desk for business travelers • 3 on-site restaurants offering a variety of dining options • Buffet breakfast available daily for a fee from 6:30 AM to 10 AM • Close proximity to Hangzhou (HGH-Xiaoshan Intl.) airport for easy travel access • Nearby attractions include Hangzhou Tower Shopping Mall, Wulin Square, and Hangzhou Opera for leisure activities • Meeting rooms available for events and conferences at the hotel • Wushan Night Market and Zhejiang University First Affiliated Hospital within a short distance for exploration and convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

335

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Bell staff/porter

Designated Smoking Areas

Concierge desk

Indoor pool

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Bell staff/porter

Designated Smoking Areas

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 1.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Free onsite COVID-19 testing (PCR) is available.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Minimum age for COVID-19 test requirement: 1.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 1000.0.We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in..

Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 1.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Free onsite COVID-19 testing (PCR) is available.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Minimum age for COVID-19 test requirement: 1.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 1000.0.We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,493

₹6,855

20% OFF

+ ₹996 taxes / night

Earn 64 Reward Points

Flat ₹927.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,493

₹6,855

20% OFF

+ ₹996 taxes / night

Update Price

Earn 64 Reward Points

Flat ₹927.00 off included with coupon INTSTAY

Amenities

Location

Gong Shu Qu, Hangzhou, Zhejiang

View on Maps

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.