Harlequin Suites Hotel

4/5(416 Reviews) rating

3 Star Hotel

1/57

About hotel

Welcome to Harlequin Suites Hotel, conveniently located in the heart of Nairobi at Off Ngong Road, Off Joseph Kangethe Road, Kenya. With easy access to both the bustling Nairobi National Park and United Nations Office, our hotel is the perfect choice for both business and leisure travelers. Our 42 well-furnished rooms are designed to make you feel right at home, equipped with all the modern amenities you need. Enjoy complimentary Wi-Fi and cable programming, and stay comfortable with air conditioning and a fully stocked minibar. But that's not all, we also offer endless entertainment options right here at Harlequin Suites Hotel. From our on-site casino and nightclub to our state-of-the-art fitness center, the fun never ends. Stay connected with free Wi-Fi and make use of our concierge services to enhance your stay. And for those looking to explore the city, take advantage of our convenient area shuttle service. For our business guests, we offer a range of services including dry cleaning, luggage storage, and laundry facilities. Our friendly staff is available 24/7 to assist with any needs or requests. Plus, with complimentary valet parking and a convenient roundtrip airport shuttle (for a fee), your stay with us is stress-free. Savor a delicious meal at our on-site restaurant, or unwind with a refreshing drink at the bar/lounge. For a quick pick-me-up, our coffee shop/café has you covered. And don't miss out on our mouth-watering continental breakfast, available daily from 9 AM to 10:30 AM for a small fee. At Harlequin Suites Hotel, we offer affordable accommodations suitable for a variety of people. Book Harlequin Suites Hotel Online now and discover the best of Nairobi with us. Your experience with us is guaranteed to be luxurious, convenient, and entertaining. We can't wait to welcome you.

Highlights

• Located near Nairobi National Park and Prestige Plaza • Approximate distances: 14.5 km from United Nations Office at Nairobi, 18.1 km from Thika Road Mall • 42 air-conditioned rooms with refrigerators and minibars • Complimentary Wi-Fi and cable TV in rooms • Casino, fitness center, and nightclub on-site • Shuttle service and concierge for convenient access to nearby attractions • Business amenities such as dry cleaning, luggage storage, and laundry facilities • On-site restaurant and coffee shop, with room service available • Continental breakfast available daily (surcharge applies) • Free valet parking and roundtrip airport shuttle (available 24 hours)

Quick Facts

Check-In

11:00 AM

Check-Out

10:30 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Valet parking

Designated Smoking Areas

Concierge desk

Casino

Nightclub

BBQ/Picnic area

Breakfast available

Airport shuttle service

Transportation

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Valet parking

Designated Smoking Areas

Concierge desk

Activities

Casino

Nightclub

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

Joseph Kangethe Rd, Nairobi

View on Maps

Ratings & Reviews

4/5

416 Ratings

James Gitau

4/5

30 Sep, 2023

Peaceful, quiet and it's so comfortable You sleep like a baby 😘

Michael Mwazo

1/5

29 Oct, 2023

The place didn't match the exact photos sent to me, poor Internet, tone linens, mattresses sinking

Mogen A

4/5

13 Jul, 2023

Located off ngong road near the greenhouse this place has nice food,good accomodation and the service is excellent

James Gitau

4/5

30 Sep, 2023

Peaceful, quiet and it's so comfortable You sleep like a baby 😘

Michael Mwazo

1/5

29 Oct, 2023

The place didn't match the exact photos sent to me, poor Internet, tone linens, mattresses sinking

Mogen A

4/5

13 Jul, 2023

Located off ngong road near the greenhouse this place has nice food,good accomodation and the service is excellent

Facts

1/5

28 Sep, 2022

NOT WORTH YOUR MONEY. from being fooled that the shower is hot to wifi working once in a while and the owner lying to fix everything ugh🤮not forgetting old mattress, you can easily feel the wood of the bed at your back🥴👎🏾. they deserve nothing but sth less than one star.. do yourself a favor and find another stay.

stephen najoli

4/5

21 Apr, 2021

Nice place to take your kids for a weekend out. Well maintained playing grounds and swimming pool as well. The environment is secure and the guard is ready and a lart for any assistance you may need. I would say,is a nice place to chill out with beloved ones

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.