Harmony Hotel Baku

3.9/5(121 Reviews) rating

4 Star Hotel

1/68

About hotel

Location: Located in Baku (Khatai), Harmony Hotel Baku is within a 5-minute drive of Government House and 28 Mall. This 4-star hotel is 3 mi (4.8 km) from Maiden's Tower and 3.1 mi (4.9 km) from Fountain Square.Rooms: Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Caspian Sea - 0.1 km / 0.1 mi
War Trophies Park - 0.5 km / 0.3 mi
Azure Shopping Center - 1 km / 0.6 mi
Baku City Circuit - 2.1 km / 1.3 mi
Baku Entertainment Centre - 2.2 km / 1.4 mi
Nizami Street - 2.3 km / 1.4 mi
Dənizkənarı Milli Park - 2.5 km / 1.6 mi
Government House - 2.7 km / 1.7 mi
Port Baku Mall - 3 km / 1.9 mi
Park Bulvar Mall - 3.1 km / 1.9 mi
Haydar Aliyev Cultural Center - 3.7 km / 2.3 mi
28 Mall - 3.8 km / 2.4 mi
Azerbaijan State Academic Opera and Ballet Theatre - 3.9 km / 2.4 mi
Baku Congress Centre - 4.1 km / 2.5 mi
Maiden's Tower - 4.4 km / 2.7 mi

The nearest major airport is Baku (GYD-Heydar Aliyev Intl.) - 24.8 km / 15.4 mi

Amenities: Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Dining: Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Shops and commercial services

Snack bar

Bell staff/porter

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Breakfast available

Coffee/tea

Airport shuttle service

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Shops and commercial services

Snack bar

Bell staff/porter

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Cash deposit required.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: AZN 50 per night.

A tax is imposed by the city: AZN 1.10 per person, per night.

We have included all charges provided to us by the property..

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Cash deposit required.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: AZN 50 per night.

A tax is imposed by the city: AZN 1.10 per person, per night.

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

X_qani R�st_mov, Baku, AZ1025

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Ratings & Reviews

3.9/5

121 Ratings

Farhan Baig

2/5

3 Oct, 2023

Due to the unplanned extension of the trip, I had to book Harmony hotel for 3 days. While the location of the hotel is great but the room was horrible. Stained carpets and curtains falling off. Breakfast was very average and the staff were far from cordial.

Irfan Khalil

2/5

16 Aug, 2023

Very bad hotel, rooms are dirty, carpets are dirty, towels are worn out, breakfast was OK, and they even tried to cheat on our check out by charging more money ne tampering the invoice manually...never coming back to this hotel

CMPE M.Fouad Lamarti Sefian

1/5

22 Aug, 2022

I am writing this complaint message on behalf of all my friends after staying at hotel UNOXXA the last two days. We had the misfortune of staying at this property from Saturday August, 20th to Monday August, 22nd. This is to bring to your kind attention that we are extremely disappointed with the service. We were supposed to stay longer but we have decided to leave earlier because of a number of unsatisfactory service levels that people and eventual future guests should know. This is about the poor condition of customer service with high customer dissatisfaction. The choice of this property came after discussing with the travel agency portraying a completely different picture compared to reality. The agency itself was extremely disappointed. Many amenities are described while they do not exist let alone the fact that some basics are not even available in this so-called ‘4 stars’ hotel that does not even deserve a star. For instance, some of the lights are not working, the TV is not working, in safe not opening, trouble with the Wi-Fi, all the furniture and electrical appliances inside the room were very primitive, problems with the temperature (either too hot or too cold), etc, ... Ever since we checked in, our experience has been the worst ; staff showing a lack of skill and sensitivity in dealing with guests not to mention the front desk clerk not being friendly. In other words, a lack of customer service. I believe the travel agency should definitely take proper action against this hotel and make sure not a single guest gets into this property. In the tourism and hospitality industry, the success or failure of these businesses depends on service. Having said that, high-level decision makers get to know about this hotel and how they do treat the guests giving a very bad image about the country. Quick and immediate actions are to be taken to soothe guests and hosts. During our stay, we have been served terrible food during breakfast. On the first day, and at the entrance of the restaurant, we were asked to choose either an omelette or two small sausages. It took the waiter 15 minutes to serve us a plate of an omelette with two pieces of bread as a breakfast again and please in a ‘4 star’ hotel. A cold coffee was served 15 minutes later. On the second day, it was even worse having to pay for the omelette as an extra while only a bowl of cereal and few pieces of watermelon are offered again in this ‘4 star’ hotel. For all of these, along with much and much more, I would certainly not recommend at all this hotel.

Farhan Baig

2/5

3 Oct, 2023

Irfan Khalil

2/5

16 Aug, 2023

CMPE M.Fouad Lamarti Sefian

1/5

22 Aug, 2022

Mir Alikhan

5/5

17 Jul, 2022

This hotel is excellent for families. It is placed in a clean and safe area. The staff is very accommodating and friendly. Is is close to.all the city attractions.

John Belga

1/5

23 Oct, 2022

If you are a tourist and you decided to stay here, please don't, you will just waste your money. Everything is not good. Customer service, the breakfast. 👎

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.