Hatten Hotel Melaka

4.1/5(8.04K Reviews) rating

5 Star Hotel locationPin

Malacca, Malacca

1/65

About hotel

Perfectly situated near Hatten Square, Dataran Pahlawan Melaka Megamall, and several popular attractions like Mahkota Medical Center, Mahkota Parade Shopping Mall, and A Famosa, this hotel ensures effortless access to shopping, dining, and entertainment options. Designed with utmost comfort in mind, the 704 tastefully designed rooms at Hatten Hotel Melaka are equipped with modern amenities, including flat-screen TVs, minibars, and complimentary high-speed wired and wireless internet. Need a break from your travels? Unwind and rejuvenate at the full-service spa, where a range of massages, body treatments, and facials are sure to revitalize your senses. Hatten Hotel Melaka is not just about relaxation, but also offers fantastic facilities for recreation. Take a dip in the inviting outdoor pool, or take a break in the relaxing sauna. Keep up with your exercise routine at the well-equipped fitness center. The hotel also provides free shuttle services within a 2km radius for added convenience. Business travelers can take advantage of the state-of-the-art business center and versatile meeting spaces spanning over 15371 square feet. With everything you need at your fingertips, conducting business has never been easier. And when it's time to unwind, indulge in the delectable dishes at the on-site restaurant, Chatterz, or sip on a refreshing drink at the bar or poolside bar. For midnight cravings, the hotel offers 24-hour room service and a scrumptious buffet breakfast daily. Come and discover the epitome of luxury at Hatten Hotel Melaka, where impeccable services, unparalleled convenience, and a touch of indulgence await. Book your stay at Hatten Hotel Melaka online now and enjoy great rates! Hotel address: Hatten Square, Jln Merdeka, Bandar Hilir, Malacca75000, Malaysia.

Highlights

• Centrally located 5-star hotel near popular attractions and shopping malls • 704 air-conditioned rooms with modern amenities such as minibars and flat-screen TVs • Complimentary wired and wireless internet access in all rooms • Spa, outdoor pool, sauna, and fitness center for relaxation and recreation • Within walking distance (less than 1 km) to popular tourist spots like A Famosa and St Paul's Church • Close proximity (0.2 km) to Mahkota Medical Center for business travelers • Easy access to the airport and railway station (within 10 km) • On-site restaurant and 24-hour room service for convenient dining options • Business center, complimentary newspapers, and conference space available for business needs

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

704

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

Valet parking

Concierge desk

Sauna

Children's Pool

Breakfast available

Beauty Shop/Salon

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

Valet parking

Concierge desk

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and mobile payments; cash is not accepted.

Mobile payment options include: Touch 'n Go e.

Wallet, Boost, and Grab.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Car required.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is required for transportation to and from this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and mobile payments; cash is not accepted.

Mobile payment options include: Touch 'n Go e.

Wallet, Boost, and Grab.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Car required.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is required for transportation to and from this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,521

₹6,989

21% OFF

+ ₹1,323 taxes / night

Earn 68 Reward Points

Flat ₹977.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,521

₹6,989

21% OFF

+ ₹1,323 taxes / night

Update Price

Earn 68 Reward Points

Flat ₹977.75 off included with coupon INTSTAY

Amenities

Location

Banda Hilir, Malacca, Malacca, 75000

View on Maps

Ratings & Reviews

4.1/5

8.04K Ratings

Jason Sim (BC Jason)

5/5

22 Dec, 2023

This hotel has crowned my top list of hotel stay. First step in the hotel, you’ll greet with friendly staff and nice smell. Even tho during festival season, the check in and check out process is smooth and fast. I felt the welcoming spirit from the staff, what a Malaysian spirit. The buffet breakfast, lunch and dinner are surprisingly good, all dishes are above average tastiness, you’ll regret if you didn’t try their desserts. Don’t forget to check out their H Spa, the massage skill is good and yet the price is so affordable. The gym is well equipped to maintain your routine, however choose timing wisely, else will be crowded. They have sauna and steam room ready to be used. Swimming pool always crowded with kids. Another place I didn’t try is their sky lounge, nice view from the top. The hotel is located strategically at the heart of Melaka city centre where basically most tourist attractions are within walking distance. During peak season, may expect slow room service for cleaning. One thing to be noted, lift is slow.

Ain Shah

3/5

6 Dec, 2023

Centralised location. Walking distance to nearby tourist attractions. Staffs are very courteous and helpful. 2-bedroom apartment is spacious! However I have to use some force to close the doors. Breakfast is decent. Only downside is I saw a cockroach while taking a cup of cappuccino at their premier lounge :(

William Tang

1/5

23 Dec, 2023

The hotel quality keeps on degrading based on the multiple times we stayed here. Back to the hotel after 5 years as we are caught in a jam on the NS Highway, and the room is in terrible shape. Booked 3 rooms. 1 room have issues with the connecting door not being able to close. After some shoving, we noticed the previous guests had jammed the connecting door latch with tissue paper, and this was not removed by the housekeeping so people from the other room can enter my parents room. Second room has a leak outside the bathroom door that makes the carpet wet in the toilet entrance. Third room does not have a bathroom mat and leaking shower door. Tried calling housekeeping but the phone was not working. Operator also never picked up the phone. Toilet was dirty and safe was also locked by previous guests and cannot open. Overall a 0 star experience especially since we paid over rm 500 per room for 1 night. Terrible. Will not come back to this hotel again.

Marylin Go

5/5

31 Oct, 2023

Great location. Lobby was stunning. Next to the mall, close to tourist spots, very close to mahkota hospital Service was excellent. Thank you for being so warm and helpful. All of the staff keeps asking if my sister needed a wheelchair because she was limping after a knee surgery. Overall, small issues here and there but it was still a great stay. We had a good time here! Everyone was super friendly and helpful. Thank you very much!!

Francesca Therese Lee

4/5

28 Sep, 2023

Came here for a business trip and thought the junior suite was really comfortable, really clean and quiet as well! Everything was provided for and the check-in/out process was super smooth! In terms of the food, it was alright I would say. Nothing to shout about, especially for breakfast as the pancakes/pastries/bread were quite dry. We had the workshop in Columbus Hall which was honestly a bit dusty and stuffy. And a few technical glitches happened as well. But the staff were relatively quick most of the time when we had issues! So appreciated their willingness to help us and to continuously walk up and down to cater to our needs! All in all, I think this hotel is very nice for a short quiet getaway but it is quite run down for a 5 star hotel. But if you’re okay with that, then go ahead! Enjoy! :))

Jason Sim (BC Jason)

5/5

22 Dec, 2023

Ain Shah

3/5

6 Dec, 2023

William Tang

1/5

23 Dec, 2023

Marylin Go

5/5

31 Oct, 2023

Francesca Therese Lee

4/5

28 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.