Heart Hotel Milano

4.4/5(486 Reviews) rating

4 Star Hotel locationPin

Milan, Lombardy

1/45

About hotel

Welcome to the luxurious Heart Hotel Milano, nestled in the vibrant Porta Nuova area of Milan. Our 4-star hotel takes pride in providing exceptional service and lavish accommodations, ensuring an unforgettable stay for our esteemed guests. Conveniently located in the heart of the city, you'll have easy access to Milan's top attractions. In just 5 minutes, you can immerse yourself in the breathtaking beauty of the iconic Piazza del Duomo and admire the stunning Cathedral of Milan. Be sure to make a stop at the coveted fashion district, Via Montenapoleone, situated just 0.7 miles away, where luxury awaits around every corner. We offer 52 spacious guestrooms, each exquisitely designed for elegance and comfort. Our well-appointed rooms come with all the essential amenities, including free Wi-Fi and state-of-the-art entertainment systems, to ensure a comfortable and convenient stay. Our private bathrooms are equipped with showers, complimentary toiletries, and hairdryers, providing the ultimate convenience for a rejuvenating stay. At Heart Hotel Milano, we pride ourselves on providing convenient services such as complimentary Wi-Fi and concierge services. Our common areas feature satellite programming and a friendly, multilingual staff, always available at your service. With a 24-hour front desk, our dedicated team is committed to meeting your every need. For our business travelers, we offer complimentary newspapers in the lobby and limited on-site parking. Plus, our convenient area shuttle service makes exploring nearby attractions a seamless experience. Feeling peckish or in need of a quick refreshment? Look no further than our on-site grocery and convenience store, open around the clock to cater to all your cravings. Ready to book your stay? Look no further than booking your stay at Heart Hotel Milano, located at Piazzale Principessa Clotilde 10, MI20121, Italy. Take advantage of our unbeatable location, modern amenities, and exceptional service to guarantee a truly unforgettable experience in the city of fashion and culture. Make your reservations now and enjoy affordable Heart Hotel Milano room prices by booking online. Book Heart Hotel Milano Online and make your Milan visit truly memorable.

Highlights

• Located in the vibrant Porta Nuova area of Milan • Within 5km from both airport and railway station • Close proximity to popular attractions like Piazza del Duomo and the Cathedral of Milan • Variety of room options including 52 guestrooms with minibars and free WiFi • Nearby attractions include Piazza della Repubblica and Indro Montanelli Public Gardens • Convenient amenities such as free WiFi, concierge services, and an area shuttle • Business-friendly with a 24-hour front desk and multilingual staff • Onsite dining options available at the grocery/convenience store in the hotel • Parking available (limited) for guests • Suitable for both casual and business travelers

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Concierge desk

Transportation

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

On-Site parking

Concierge desk

Services

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹13,612

₹17,146

21% OFF

+ ₹1,589 taxes / night

Earn 152 Reward Points

Flat ₹2,171.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,612

₹17,146

21% OFF

+ ₹1,589 taxes / night

Update Price

Earn 152 Reward Points

Flat ₹2,171.63 off included with coupon INTSTAY

Amenities

Location

Piazzale Principessa Clotilde, Milan, Lombardy, 20121

View on Maps

Ratings & Reviews

4.4/5

486 Ratings

Kim Erika

3/5

27 Jan, 2024

Our overall experience at this hotel was good. However, when it came to settling the bill we had additional to pay. We were confused because we had asked for breakfast for all 3 days. The receptionist put it through and confirmed it was for the whole stay. The gentleman on the last day explained we had only paid half. He did admit that the receptionist should have charged us the full amount on the first day like we asked. To be honest we wouldn’t have paid it if we knew the total cost. There were very small pastries and some deli meats but not worth what we paid. The receptionist was very misleading. Also on the 26th one waiter was extremely rude. The rest of the staff were extremely nice particularly the waiter who served us breakfast twice.

Joshua Shou

5/5

15 Jan, 2024

Great little hotel! They checked us in early (at 10am), which we were very happy about especially after a long day of travel. Location is very central as well, with the train station just a few minutes walk away and only a few stops to all the tourist spots. Rooms were a little tight but overall very happy with the cleanliness and service.

Sue Qatar

3/5

29 Oct, 2023

The hotel staff was very nice and the hotel is clean. However, it took me a day to recognize the little things were missing: no kettle or coffee maker in room, no cups or glasses (plastic water glasses only), no counter space for makeup, no drawers for clothing items, blow dryer requires button hold, dark tile makes room seem smaller, and no clock. For me, these missing items means it is 3 star not 4 star hotel. It is also on a noisy, tram street with honking horns and breakfast was inconsistent (at another location). Good location for grocery store or a few restaurants, but overall... I wish they would be more of a 4 star as I've had all the above in nice 3 stars.

Javier Veral

1/5

16 Oct, 2023

Hotel is clean and rooms are ok; elegant and modern…. But when I pay for a night in an hotel I expect to be able to sleep. My room was number 106 and I was having so much noise as if I was sleeping on the street. At 5 o’clock I was counting the trains that pass in front of my window; it was passing every 2 minutes I can guarantee that. So here I am heading to my office without sleeping very tired after spending 115€. Instead of heart hotel please call it Noisy Hotel 🏨 attach you’ll see my views from the hotel and the fabulous train rails.

Costanza Maag

3/5

14 Nov, 2023

The hotel is good for business trips and probably more suited for someone that doesn’t have to spend much time getting ready (lighting in the bathroom is very low and no bidet). My room was a double room single occupancy, not very spacious, ok for two nights max. What was NOT ok is that the bed linens had some stains and I only discovered it when it was too late and I was too tired to call the reception. A 4 star hotel should pay attention to the cleanness of their rooms . Dirty linens are NOT acceptable.

Kim Erika

3/5

27 Jan, 2024

Joshua Shou

5/5

15 Jan, 2024

Sue Qatar

3/5

29 Oct, 2023

Javier Veral

1/5

16 Oct, 2023

Costanza Maag

3/5

14 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.