Heaven Restaurant & Boutique Hotel

4.7/5(742 Reviews) rating

4 Star Hotel

Heaven Restaurant & Boutique Hotel facade

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About hotel

Looking for the perfect combination of luxury and convenience in Kigali? Look no further than our 4-star Heaven Restaurant & Boutique Hotel. Situated in the heart of the city at No. 7, Street KN 29, Kiyovu, Rwanda, our hotel offers 28 modern and air-conditioned rooms, providing the ultimate in comfort and style. With complimentary Wi-Fi and satellite TV, you can stay connected and entertained throughout your stay. And for added relaxation, indulge in a soothing spa experience with a massage or facial. But that's not all! Our prime location makes it easy to explore popular attractions such as the Union Trade Center and Kigali Convention Centre, as well as immerse yourself in the city's rich culture at places like the Ntarama Church and Kigali Genocide Memorial Centre. Our attentive staff is always on hand to assist with arranging transportation and recommending must-see sights. Looking for a well-rounded stay? Our hotel boasts a health club and outdoor pool, perfect for some relaxation and fitness time. And when it comes to dining, our Heaven Restaurant offers a delicious fusion of local and international cuisine, paired with refreshing drinks from the bar. Don't miss our complimentary cooked-to-order breakfast, served daily to start your day on a scrumptious note. For business travelers, we also offer meeting facilities, a conference center, and convenient dry cleaning and laundry services. Experience the ultimate in comfort and convenience at Heaven Restaurant & Boutique Hotel. Our dedicated staff is eager to show you the charm and beauty of Kigali. Book your stay online now and enjoy affordable accommodations suitable for all types of travelers. Make sure to check out our competitive Heaven Restaurant & Boutique Hotel room prices and book your stay!

Highlights

• Centrally located, 1-minute drive from Union Trade Center • Within 10 minutes from Kigali Convention Centre • 4-star hotel with 28 air-conditioned rooms and LED TVs • Complimentary Wi-Fi and satellite programming • Spa, health club, and outdoor pool available • Short distance (1-4 kilometers) from major attractions like Ntarama Church, Kigali Genocide Memorial Centre, and Inema Art Center • Close to shops, restaurants, and public transportation • Suitable for both casual and business travelers • On-site restaurant and bar with a complimentary cooked-to-order breakfast • Event facilities and airport shuttle available for a surcharge.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Smoke-free property

Library

Terrace

Concierge desk

Bicycle rentals

BBQ/Picnic area

Hiking

Coffee/tea

Airport shuttle service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Shops and commercial services

Smoke-free property

Library

Terrace

Concierge desk

Bicycle rentals

Activities

BBQ/Picnic area

Hiking

Food & Beverages

Coffee/tea

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Essential workers only - NO.

No elevators.

Special check-in instructions

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

A car is recommended for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Car recommended.

Essential workers only - NO.

No elevators.

Special check-in instructions

Pool access available from 9:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

A car is recommended for transportation to and from this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹9,067

₹12,714

29% OFF

+ ₹1,856 taxes / night

Earn 109 Reward Points

Flat ₹1,560.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹9,067

₹12,714

29% OFF

+ ₹1,856 taxes / night

Update Price

Earn 109 Reward Points

Flat ₹1,560.38 off included with coupon INTSTAY

Amenities

Location

17 Ave SW, Kigali

View on Maps

Ratings & Reviews

4.7/5

742 Ratings

MissKAGE666

5/5

29 Nov, 2023

100% Gluten free. Excellent service, very helpful. It was our first time trying this and it was amazing. We had pulled pork empanadas that were crispy, hot and avourful. And we shared hot chorizo and beef Arepa. They both had great flavour and are surprisingly filling! We will be coming back!

Michael

5/5

5 Jan, 2024

My wife and I had dinner at Heaven for the first time tonight and EVERY SINGLE THING was delicious!! Amazing food. Wonderful service. Ability to buy lots to go in store [we got some apple, chorizo, and chicken empanadas for the road]. We will be back soon. HIGHLY recommend! And everything is gluten-free!

Lyn

5/5

22 Sep, 2023

Amazing food. The yuca fries were to die for. Everything we ordered was so flavourful. The service was fantastic and the prices were reasonable. Lots of gluten free and vegetarian options. Will be putting this restaurant on my rotation for when I visit Calgary.

Farouk Hamood

5/5

5 Jan, 2024

We got the beef burrito and the vegan burrito. The beef burrito was good but the burrito portion is a little small. However, there is a good amount of meat in there. A little pricey for what you get. They can only email or text you the receipt which was unfortunate since this was a business trip. Expensing the food added an extra step also I don’t like spam and I am not sure what they will do with my email. The water was warm. Overall decent experience but prob wouldn’t come here again. Edit: I came here during the Christmas break and the food was spectacular. The service was great and the atmosphere was good as well.

MissKAGE666

5/5

29 Nov, 2023

Michael

5/5

5 Jan, 2024

Lyn

5/5

22 Sep, 2023

Farouk Hamood

5/5

5 Jan, 2024

Patrick Moore

5/5

25 Oct, 2023

Awesome. So awesome. It is so appreciated to have dedicated, gluten free, restaurants. The food was super good and it feels great knowing that it is safe. I will absolutely be back next time I am in Calgary!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.