Heeren Palm Suites

4.4/5(81 Reviews) rating

3 Star Hotel locationPin

Malacca, Malacca

1/82

About hotel

Nestled in the vibrant district of Taman Kota Laksamana, Malacca City, you'll find Heeren Palm Suites - a hidden gem among the bustling streets. With its prime location just a short distance from the famous Jonker Street Night Market, this hotel is the perfect base for exploring all that Malacca has to offer. Boasting 10 beautifully designed guestrooms, Heeren Palm Suites offers a comfortable and charming stay for both leisure and business travelers. Each room is equipped with modern amenities such as a minibar, flat-screen TV, and complimentary Wi-Fi, to ensure a seamless and convenient experience. Upon entering your private room, you'll be greeted by an elegant and tranquil atmosphere, complete with comfortable furnishings. The ensuite bathrooms are fitted with luxurious rainfall showerheads, and complimentary toiletries, providing an excellent opportunity to relax and rejuvenate. As you step out to explore the rich culture of Malacca, you'll find yourself within walking distance of several popular attractions, including the No 8 Heeren Street Heritage Centre, Straits Chinese Jewellery Museum, and Baba Nyonya Heritage Museum. And for those who like to stay active, the hotel offers a fully-equipped fitness center, perfect for a quick workout session. Satisfy your appetite with delicious traditional local cuisine at the in-house restaurant, or simply take a moment to relax and enjoy complimentary newspapers in the lobby. Heeren Palm Suites also offers business center facilities and concierge services, catering to all types of guests. And don't worry about laundry - the hotel offers dry cleaning and laundry services for your convenience. If you need transportation, airport transfer can be arranged for a surcharge, and free self-parking is also available. For those looking for some shopping therapy, Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall are just a short drive away. And for easy access to and from the hotel, the Kuala Lumpur International Airport is conveniently located just 134.4 km away. You can wake up to the delicious aroma of a local breakfast served daily from 7:30 AM to 10:30 AM. Experience the best of Malacca City with an affordable and comfortable stay at Heeren Palm Suites. Book your room online now to take advantage of the great Heeren Palm Suites room prices and enjoy the convenience of booking Heeren Palm Suites online.

Highlights

• Steps away from Jonker Street Night Market and No 8 Heeren Street Heritage Centre • Unique, individually decorated guestrooms with high-quality amenities • Complimentary Wi-Fi and satellite TV for entertainment • Convenient location near popular tourist attractions, including museums and temples • Just 2.6 km from Dataran Pahlawan Melaka Megamall and 2.7 km from Mahkota Parade Shopping Mall • Close to the airport (134.4 km) and railway station • Ideal for both casual and business travelers • On-site fitness center and free Wi-Fi for guests' convenience • Business center and concierge services available for busy travelers • Delicious local cuisine served for complimentary breakfast daily

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

On-Site parking

Library

Concierge desk

Game Room

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

On-Site parking

Library

Concierge desk

Activities

Game Room

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MYR 2.00 per accommodation, per night.

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹5,364

₹7,324

27% OFF

+ ₹1,293 taxes / night

Earn 66 Reward Points

Flat ₹951.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,364

₹7,324

27% OFF

+ ₹1,293 taxes / night

Update Price

Earn 66 Reward Points

Flat ₹951.00 off included with coupon INTSTAY

Amenities

Location

Taman Kota Laksamana, Malacca, Malacca, 75200

View on Maps

Ratings & Reviews

4.4/5

81 Ratings

Mike Oliphant

5/5

12 Nov, 2023

Lovely restored building. Very friendly and helpful staff. Comfortable room. Breakfast was great - a very nicely done assortment of local dishes that varied each of the three days we stayed.

Stephen J Hall

5/5

19 Jan, 2024

Quiet well appointed rooms evoke the bygone era with elegance.Spacious suites with antique furnishing are tasteful and worth every penny.The breakfast is local and hearty served by helpful and informative staff.

Till

4/5

1 Oct, 2022

Very welcoming and supportive staff. Rooms are nice and clean, AC is perfect, not too loud but working well. Good location, close to the centre but not overcrowded. 3 floors but no elevator, narrow building but rooms are big. Breakfast fine, coffee okayish. Definitely recommend to stay there.

Aashish J

5/5

4 Sep, 2022

I got upgraded from Heeren Straits to Heeren Palm Suites and while both are good for the price point, Palm Suites are a better option. The room is larger, dont need to use stairs for bathrooms and views are better. The location is great, on the street parallel to Jonker street and walking distance to activities such as river cruise, dutch square etc. In terms of service, the staff are very helpful and courteous; I will recommend the place for sure.

Prateek Bhatnagar

3/5

30 Dec, 2022

This was my second visit here after a good stay the first time. But pretty sure this is the last time. Under staffed, not able to provide basic requests like plates despite a kitchen, delayed check in etc are just a few things that disappointed. Staff was struggling, there was no additional effort or apology. Hospitality and personal touch in general was lacking. Management needs to take note! Staff themselves acknowledged they are less staffed

Mike Oliphant

5/5

12 Nov, 2023

Lovely restored building. Very friendly and helpful staff. Comfortable room. Breakfast was great - a very nicely done assortment of local dishes that varied each of the three days we stayed.

Stephen J Hall

5/5

19 Jan, 2024

Till

4/5

1 Oct, 2022

Aashish J

5/5

4 Sep, 2022

Prateek Bhatnagar

3/5

30 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.