Heeton Concept Hotel City Centre Liverpool

4/5(349 Reviews) rating

3 Star Hotel locationPin

Liverpool, England

Heeton Concept Hotel City Centre Liverpool restaurant

1/64

About hotel

Nestled along the picturesque Royal Albert Dock, lies the magnificent Heeton Concept Hotel City Centre Liverpool. A hidden gem that offers an unbeatable location for guests of all kinds to immerse themselves in the vivacious atmosphere and enthralling history of Liverpool. Strategically located amidst popular landmarks such as the Port of Liverpool Building, Museum of Liverpool, and Liverpool ONE shopping district, this hotel allows guests to easily explore the city by foot. Discover the vibrant energy of the city or take a leisurely stroll to the iconic Cavern Club, where The Beatles first stole the hearts of music-lovers. Take your pick from our 154 modern and chic guest rooms, each equipped with a flat-screen television, complimentary Wi-Fi, and an en-suite bathroom that comes stocked with deluxe toiletries. Adding to the convenience is our 24-hour front desk service, express check-in, and top-of-the-line dry cleaning/laundry facilities. Savor a delectable array of local and international cuisine at our in-house restaurant or unwind with a refreshing drink at our stylish bar and lounge. For those who prefer the comfort of their rooms, we offer impeccable room service for a truly indulgent experience. What makes our hotel a cut above the rest are its unbeatable proximity to both John Lennon and Manchester airports, making it an absolute haven for travelers seeking convenience and luxury. Whether you're in town for business or pleasure, take full advantage of our complimentary high-speed Wi-Fi and tour/ticket assistance to enhance your stay. With its prime location and impeccable amenities, Heeton Concept Hotel City Centre Liverpool presents itself as the ultimate choice for an exceptional and unforgettable stay in this lively city. Book your stay now and indulge in the best of Liverpool, right at your doorstep. Create everlasting memories that you will treasure forever. To make your reservations, simply visit our website or call us directly and experience the true essence of Liverpool. Heeton Concept Hotel City Centre Liverpool room prices are affordable and we provide the option to Book Heeton Concept Hotel City Centre Liverpool online, offering you a stress-free booking experience. Our address, located at James Street, EnglandL2 7PQ, United Kingdom, makes it easy for you to reach us with ease.

Highlights

• Located in the heart of Liverpool, just a 5-minute walk from the Port of Liverpool Building and the Museum of Liverpool • Within walking distance of popular attractions such as Liverpool ONE and Chavasse Park • Well-appointed guest rooms with flat-screen TVs and complimentary Wi-Fi • Easy access to public transportation - only 15 kilometers from John Lennon Airport and 59 kilometers from Manchester Airport • Wide range of room options to fit any budget, including luxury, boutique, and budget options • Take advantage of convenient amenities such as free Wi-Fi and tour/ticket assistance • Perfect for both casual and business travelers with express check-in and a 24-hour front desk • Delicious on-site restaurant and bar/lounge for dining and drinks after a long day of exploring Liverpool.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

154

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Vending machines

Designated Smoking Areas

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Vending machines

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: GBP 50 per accommodation, per stay.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: GBP 50 per accommodation, per stay.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹10,820

₹13,509

20% OFF

+ ₹1,666 taxes / night

Earn 124 Reward Points

Select Rooms

Room (King)

Smoking policy – non-smoking available

Shower

Electric kettle

Free toiletries

Desk

Room Service

Adjoining rooms

Private bathroom

Hairdryer

Coffee machine

See All

OPTION 1

Refundable

₹10,820

₹13,509

20% OFF

+ ₹1,666 taxes / night

Update Price

Earn 124 Reward Points

Amenities

Location

James St, Liverpool, England, L2 7PQ

View on Maps

Ratings & Reviews

4/5

349 Ratings

Gav Cray

5/5

16 Jan, 2024

We loved this place. Clean new. Lovely staff who mind their own business unless asked. Something. Dead central in Liverpool like 60 seconds walk into the Center. Where you’ll be greeted by Liverpool’s proud street beggars. It’s never money for a hostel. Never. And it’s never money for food. It’s for drugs. I should know having held this infamous position on the streets of London many many years back. Anyway the hotel is splendid. The lift has a mind of its own but it’s more fun than frustrating. Sadly they have no restaurant to serve breakfast etc but for 55 a night it’s a smashing place

Michele

3/5

7 Jan, 2024

Good budget hotel if you just need somewhere to lay your head at night. The location is excellent, it is also situated right beside James St. train station (you can't hear any noise from it). The room was a decent size for the price and had 2 double beds.There was no heating or hot water in our room, which didn't make our stay comfortable so we spent most of our time out of our room. Our tv also didn't work. We have since read many reviews of people who experienced the same issues as us, prior to our stay, so it appears the hotel are aware but are not fixing the issues. The lady who checked us out didn't bat an eyelid when we reminded her there was no hot water or heating in room 508. I would not recommend this hotel to those who intend to spend a significant amount of time in the hotel for these reasons. If the owners of this hotel invested money into fixing the heating issues and added proper food / beverage facilities, this hotel would be a real gem.

David wyn Fazakerley

3/5

29 Nov, 2023

Nice room in the hotel.only down fall the place stank of weed which is not nice.they where smoking it right outside the hotel.had to tell the security guard that the lift stank of weed.its disgusting.plus having a shower there wasn't the best water everywhere even on low power. TV was so terrible in the room 424. That we had to watch TV on my phone. They need to sort it out. It's shame last time we stayed there it was nice stay we had.

Lexi Clark

1/5

18 Oct, 2023

Probably one of the worst hotels I’ve ever stayed in The windows don’t open for starters and air con is broke There’s no fridge in the rooms The first to the 3rd floor is occupied by the councils homeless ^guests^ There are noises from loud music to people kicking off And drunks and people doing drugs at the side of the hotel before James st train station The staff have real bad attitude problems there rude and aggressive one member off staff screamed at my little boy and then proceeded to threaten my ex partner The only good thing about the hotel was the maintenance feller barry he’s the only reason I’m giving this place one star I made a complaint to the management and was met with oh sorry and please don’t leave a review Avoid at all costs pay extra and. Get a decent hotel

Gav Cray

5/5

16 Jan, 2024

Michele

3/5

7 Jan, 2024

David wyn Fazakerley

3/5

29 Nov, 2023

Lexi Clark

1/5

18 Oct, 2023

john mulvey

4/5

23 Aug, 2023

Great hotel, if you don't want an expensive hotel this is great. Location is brilliant. And staff are amazing. I didn't get the girls name that worked early on the 22nd and 23rd. But she was lovely to myself and 2 kid's.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.