Heidis Home

4.2/5(146 Reviews) rating

3 Star Hotel locationPin

Nuwara Eliya, Nuwara Eliya District

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About hotel

Heidis Home is a luxurious bed & breakfast located in Nuwara Eliya, Sri Lanka, offering discerning travelers a unique blend of modern sophistication and historic charm. Situated just a 1-minute walk from Victoria Park and 5 minutes from Nuwara Eliya Golf Club, this elegant establishment boasts 7 guestrooms featuring LED televisions, Tempur-Pedic beds with down comforters and Egyptian cotton sheets, and private balconies. Guests can enjoy complimentary wired Internet access, cable programming, and designer toiletries in the private bathrooms with rainfall showerheads. The hotel's prime location provides easy access to attractions such as Assemblies of God Church Nuwara Eliya, Galway Forest Reserve, and Lake Gregory. For those seeking relaxation, the terrace and garden offer stunning views, while the complimentary wireless Internet access ensures connectivity. Additional amenities include wedding services, a reception hall, and a roundtrip airport shuttle. Dining options at Heidis Home include Heidis Sri Lankan cuisine, where guests can savor local and international dishes while taking in the garden view. The hotel's central address on Badulla Rd, CP22200, Sri Lanka, makes it a convenient choice for both leisure and business travelers. With a focus on exceptional hospitality and personalized service, Heidis Home promises a memorable stay for every guest. Book Heidis Home online now to experience the epitome of luxury in Nuwara Eliya..

Highlights

• Well Situated within walking distance of Victoria Park and Nuwara Eliya Golf Club • Close proximity to Assemblies of God Church Nuwara Eliya and Galway Forest Reserve • 7 well-appointed guestrooms with LED televisions and Tempur-Pedic beds • Private balconies in each room offering scenic views • Complimentary wired Internet access and cable programming for entertainment • Rainfall showerheads and designer toiletries in private bathrooms • Terrace and garden with picturesque views for relaxation • Amenities include complimentary wireless Internet access and wedding services • Airport shuttle service available for a surcharge • On-site restaurant serving local and international cuisine with garden views • Nearby attractions such as Lake Gregory, Pedro Tea Factory, and Lover's leap Waterfall • Access to Sri Baktha Hanuman Kovil, Hakgala Botanic Gardens, and Horton Plains National Park • Approximately 180.4 km from Bandaranaike Intl. Airport • Complimentary newspapers in the lobby for guests • Ideal for leisure and business travelers seeking a comfortable stay in Nuwara Eliya

Quick Facts

Check-In

1:00 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

Newspaper

Designated Smoking Areas

Terrace

Airport shuttle service

Show all Amenities

General Amenities

Newspaper

Designated Smoking Areas

Terrace

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:30 PM. There is no front desk at this property. This property doesn't offer after-hours check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets not allowed.

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Amenities

Location

Badulla Rd, Nuwara Eliya, Nuwara Eliya District, 22200

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Ratings & Reviews

4.2/5

146 Ratings

Ajay Vj

5/5

21 Nov, 2023

The whole house has been beautifully decorated by the owner, which gives us a positive vibe as we enter the place. The owner is a very nice person who is so kind and helpful. Each rooms has different designs given by the owner. Perfectly maintained vintage home with great view and food. Highly recommended.

Emily Williams

5/5

17 Jan, 2024

Heidi’s home/Serendipity is a great place to stay in Nuwara Eliya. Perfectly located with a nice view of the lake. Guest house is beautifully decorated. Rooms were comfortable and spotless. Breakfast was generous and very tasty. When we were picked up from the train station, the taxi driver made us an offer to take us to Horton Plains and then on to our next guest house the following day. We discussed with Heidi, who explained that this was an unrealistic expectation to do in 1 day and the price we’d been quoted was expensive. She said “you’re at the highest point in Sri Lanka surrounded by beautiful country, why don’t you go out and enjoy it” so we did! Heidi arranged for a tuk tuk to take us round the tea plantations and waterfalls which was a lovely, more relaxing way to spend the morning. We then got a much cheaper taxi to our next guest house in Uda Walawe, which again she arranged for us. Really felt like she was looking out for us and it was very much appreciated.

Chelsea Fleming

5/5

20 Jan, 2024

Heidi’s Home (Serendipity Lake Artistic Bungalow) is absolutely incredible. The effort that has gone into the aesthetic is nothing short of stupendous, every little detail has created a fantasy out of this gorgeous cottage. Heidi herself is the most thoughtful and kind host, she helped us arrange drivers for both Horton Plains & Adam’s Peak and left breakfast packs out both mornings. Lastly the bed is the most comfortable we have slept-in in Sri Lanka including the bed at a 5 star resort also in Nuwara Eliya. Thank you so much Heidi.

Ines De Hoon

5/5

11 Nov, 2023

The house was so nicely decorated! I felt in a fairytale! The rooms are really big and cosy and have all facilities. In nuwara eliya it can get cold sometimes but the shower has hot water and its very amazing. The hotel owner Heidi is such a lovely and friendly woman who really takes care of you! We had dinner at the hotel and it was honestly one of the best meals we had in Sri Lanka so far. The same could be said for the breakfast! We also went one day to horton plains very early and heidi made us a take away breakfast!

Ajay Vj

5/5

21 Nov, 2023

Emily Williams

5/5

17 Jan, 2024

Chelsea Fleming

5/5

20 Jan, 2024

Ines De Hoon

5/5

11 Nov, 2023

kirti pandit

5/5

21 Nov, 2023

For an accommodation with Instagram-worthy views, 'Heidi's Home' is the perfect choice. The house is adorned like a fairytale, offering cozy rooms, breathtaking views, and delightful homemade food prepared by the owner. The owner's warm hospitality ensures a comfortable and truly worthwhile stay.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.