Heliconia Park

5/5(1 Reviews) rating

3 Star Hotel

1/17

About hotel

Heliconia Park is a luxurious oasis in Marrakech, Morocco, that caters to discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the vibrant Menara district, this guesthouse offers a convenient base for exploring the city's iconic landmarks and hidden gems. With its architectural elegance, lavish furnishings, and art collections, Heliconia Park stands out as a premier destination for those looking for a truly unforgettable stay. The guesthouse features 8 air-conditioned rooms, each equipped with flat-screen televisions, complimentary wireless Internet access, and bathrooms with rainfall showerheads. Guests can enjoy a satisfying meal at the on-site restaurant, where a complimentary continental breakfast is served daily. The property also boasts an outdoor pool, terrace, and garden, providing ample opportunities for relaxation and recreation. Additional amenities include concierge services, dry cleaning/laundry services, and a 24-hour front desk staffed by multilingual professionals. Free self-parking is available for added convenience. Heliconia Park is within a 10-minute drive of popular attractions such as Jemaa el-Fnaa, Avenue Mohamed VI, and Menara Gardens. The Majorelle Gardens and Marrakech Plaza are also easily accessible, offering guests a chance to immerse themselves in the local culture and vibrant atmosphere. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, Heliconia Park caters to all your needs with its personalized service and exceptional hospitality. Book your stay at Heliconia Park online today and experience the epitome of luxury in the heart of Marrakech..

Highlights

• Well Situated in Marrakech (Menara), just a 10-minute drive from Jemaa el-Fnaa and Avenue Mohamed VI • Close proximity to key attractions such as Majorelle Gardens (5.6 km) and Menara Gardens (4.9 km) • 8 air-conditioned rooms with flat-screen TVs, complimentary Wi-Fi, and rainfall showerheads in bathrooms • On-site amenities include an outdoor pool, terrace, garden, and concierge services • Business amenities include a business services center, 24-hour front desk, and multilingual staff • Free self-parking available for guests • Enjoy a satisfying meal at the on-site restaurant and complimentary continental breakfast daily • Nearby attractions include Carré Eden Shopping Center, Marrakech Plaza, and Theatre Royal • Nearest major airport, Menara Airport (RAK), is just 9.1 km away • Ideal for both leisure and business travelers seeking a comfortable stay in Marrakech

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Multilingual Staff

Designated Smoking Areas

Terrace

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Multilingual Staff

Designated Smoking Areas

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 20.00 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Tamasloht, Marrakech

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Ratings & Reviews

5/5

1 Ratings

Hamza Asadolah

5/5

17 Jul, 2023

Hamza Asadolah

5/5

17 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.