Hello Lisbon Santos Apartments

3.6/5(81 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/46

About hotel

Introducing Hello Lisbon Santos Apartments - your luxurious home away from home in the heart of Lisbon's charming Old Town. Our 4-star establishment boasts nine elegant and expansive guestrooms, each thoughtfully designed to provide the ultimate experience of relaxation and indulgence. Nestled in a prime location, we are just a short 4-minute drive from the bustling Rossio Square and a mere 6 minutes from the iconic Belém Tower. With easy access to Avenida da Liberdade and Commerce Square which are only 2.8 km and 3.2 km away, you will have the perfect base to explore all that Lisbon has to offer. Our accommodations offer the convenience of a fully-equipped kitchenette with a refrigerator and microwave, allowing you to whip up a quick meal before heading out to discover the city's numerous charms. Stay connected with our complimentary wired and wireless internet access, while indulging in your favorite shows on the LCD television with cable programming. For added peace of mind, each room also comes with an in-room safe and coffee/tea maker, and we are happy to provide cribs/infant beds upon request for a small fee. Experience the best of Lisbon's cultural scene with a plethora of must-see attractions located just moments from our doorstep. Delight in the exquisite art at the National Museum of Ancient Art, marvel at the grandeur of São Bento Palace, or take in the stunning views from the Santa Catarina Viewpoint. And for those craving a taste of the local flavors, the bustling Mercado da Ribeira offers a wide range of delectable food and drinks to satiate every palate. For the savvy business traveler, we provide complimentary wired internet access, express check-in, and express check-out at our smoke-free property. Our 24-hour airport shuttle service is also available for a nominal fee, ensuring a hassle-free journey to and from our hotel. Start your day off right with a delicious continental breakfast, served fresh daily from 7:30 AM to 9:00 AM for a small fee. Whether you're traveling for business or pleasure, our affordable and well-equipped Hello Lisbon Santos Apartments offers the perfect blend of comfort and convenience. So why wait? Book now and experience the best of Lisbon with our unbeatable Hello Lisbon Santos Apartments room prices. Book Hello Lisbon Santos Apartments online to secure your spot and prepare for an unforgettable stay. Find us at Travessa Nova de Santos 391200-734, Portugal for easy access to all the city attractions. We look forward to welcoming you to our luxurious and affordable apartments.

Highlights

• Strategically located in Lisbon's Old Town area • Offers a variety of room options for both leisure and business travelers • Close proximity to popular tourist attractions including Rossio Square, Belém Tower, and Commerce Square • Conveniently located near the National Museum of Ancient Art, Estrela Basilica, and São Bento Palace • Stylish and well-equipped rooms with complimentary Wi-Fi and cable TV • Continental breakfast available for a fee • Additional amenities include express check-in/check-out, airport shuttle, and business services • Built in 2008 with a commitment to a smoke-free environment • Complimentary wired internet access in all rooms

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Multilingual Staff

Smoke-free property

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Hotel Registry Number: 3837/AL, 3253/AL, 4049/AL, 4051/AL, 4053/AL, 4054/AL, 4055/AL, 4057/AL, 4059/AL.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Hotel Registry Number: 3837/AL, 3253/AL, 4049/AL, 4051/AL, 4053/AL, 4054/AL, 4055/AL, 4057/AL, 4059/AL.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Pet Policy

Pets not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Tv Nova de Santos, Lisbon, Lisboa Region, 1200-734

View on Maps

Ratings & Reviews

3.6/5

81 Ratings

Spyros

1/5

28 May, 2019

- Mattress is terrible, you can't sleep. Its like a trampoline - The build (stairs and rooms) are made of floorboards so forget of sleeping. People are going up and down the stairs or banging the main door overnight so you will not be able to sleep. I woke up 3-4 times every night very upset . We were not able to sleep at all. - The flash in the toilet was not working properly - The sink was almost blocked. Yes the department was very clean and nice and the service is good but there is no way you can relax or sleep as you can hear everything is happening in that building. So if you don't care about sleeping then yes is defo recommended but if you want to rest and sleep when you go back in the the apartment then forget about it

lynds

1/5

1 Aug, 2017

How can you charge for an apartment when you know about there is construction work starting every day at 8am??!! When I go on holiday I don't expect hammer drills and banging to wake me up every morning of my holiday and continue until lunchtime!! No respect for their customers. No information in the room if anything goes wrong. The satellite TV didn't work and it doesn't help when they send staff who don't speak English. This studio apartment has an awkward layout with poor light. Wanted to relax and instead it increased my stress levels. There is no excuse for construction work during holiday season and if there is, you have a right to be told about it. Dishonest and greedy. Never again.

Anesa Hosein

4/5

13 Oct, 2018

Great place to stay. Had lots of white goods including a washing machine and dish washer. We're were in the top floor and no lift, bit difficult with a buggy. But flat was spacious.

Beatriz Jiménez

1/5

24 Oct, 2019

Bed bugs. What more you need? It's a problem since 2017 or they need to sort it out better. Apart from having been bitten, had to wash all our clothes at 60 degrees and have had the pest control at our house because we thought we brought a friend with us. A really horrid experience. They gave us an upgrade the last night but it's still remains a bad experience in my memory.

Spyros

1/5

28 May, 2019

lynds

1/5

1 Aug, 2017

Anesa Hosein

4/5

13 Oct, 2018

Great place to stay. Had lots of white goods including a washing machine and dish washer. We're were in the top floor and no lift, bit difficult with a buggy. But flat was spacious.

Beatriz Jiménez

1/5

24 Oct, 2019

Lóska Marci

4/5

24 Apr, 2019

Not bad, everything is brand new, but our refigerator started making a strange loud noise in the middle of the night, so we had to unplug it. What we could not do with our neighbours, whom we could hear as they moved around. But the location is perfect, away from the overcrouded center with really nice resraurants and a cool minimarkt.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.