Herald Suites Polaris

4.5/5(331 Reviews) rating

3 Star Hotel

1/67

About hotel

Uncover the lively city of Makati with a booking at the conveniently located Herald Suites Polaris. This thriving metropolis awaits, just a 10-minute drive from the SM Mall of Asia and Manila Bay. Immerse yourself in the vibrant culture and high energy of the city, while enjoying the affordability and convenience of our 50 well-appointed guestrooms. Treat yourself to a relaxing soak in our deluxe tubs and pamper yourself with the complimentary toiletries provided. Stay connected with the free Wi-Fi and take advantage of the in-room safes and workstations for added ease. Witness the true spirit of Makati by venturing out and experiencing its diverse attractions. Explore the beautiful Ayala Triangle Gardens, browse the stores at the Greenbelt Shopping Mall or Ayala Center, or check out the various embassies in the vicinity, such as the Australian and Canadian embassies. For corporate travelers, the RCBC Plaza and Makati Medical Center are easily accessible, while leisure seekers can visit the nearby Circuit Makati and Bonifacio High Street for a one-of-a-kind adventure. After a fulfilling day, unwind with an on-site massage or make use of other amenities including complimentary Wi-Fi and concierge services. Stay on top of your work at the business center and tempt your taste buds with delectable local and international dishes at the Aurora Lobby Cafe. Make sure to start your day right with the daily, cooked-to-order breakfast, available either in your room or at the restaurant. Let us take the hassle out of your stay in Makati with our roundtrip airport shuttle service, running 24/7 for an additional fee. Featuring free self parking on the premises, Herald Suites Polaris provides convenience at every turn. Immerse yourself in the exciting city of Makati and make your stay exceptional at Herald Suites Polaris.

Highlights

• Located in the vibrant area of Makati (Poblacion) • Central location, 10-minute drive to SM Mall of Asia and Manila Bay • Convenient access to transportation: 13km from Ninoy Aquino Intl. Airport and close to railway station • Range of room options: 50 individually decorated guestrooms • Amenities for relaxation: onsite massages available • Complimentary wireless Internet and cable TV for entertainment • Nearby tourist attractions: Power Plant Mall, Ayala Triangle Gardens, Greenbelt Shopping Mall, Glorietta Mall, Ayala Center, Australian Embassy Manila, Canadian Embassy Philippines, RCBC Plaza, Makati Medical Center, SM Makati, Circuit Makati, St Luke's Medical Center Global City, The Mind Museum, Bonifacio High Street, BGC Arts Center • Business-friendly: 24-hour airport shuttle, business center, concierge services, complimentary newspapers, dry cleaning/laundry services • Dining options: Aurora Lobby Cafe with local and international cuisine and room service with cooked-to-order breakfast available daily.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Negative COVID-19 test result must be of specific type(s): Antigen.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

At check-in, guests must provide a negative Antigen COVID-19 test result.

Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. No visitors or unregistered guests are allowed in guestrooms.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Negative COVID-19 test result must be of specific type(s): Antigen.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Construction is underway at a neighboring building and there may be noise disturbance from the construction work..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

At check-in, guests must provide a negative Antigen COVID-19 test result.

Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in..

Pet Policy

Service animals not allowed.

Pets not allowed.

₹6,049

₹8,419

28% OFF

+ ₹1,396 taxes / night

Earn 74 Reward Points

Flat ₹1,063.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,049

₹8,419

28% OFF

+ ₹1,396 taxes / night

Update Price

Earn 74 Reward Points

Flat ₹1,063.50 off included with coupon INTSTAY

Amenities

Location

Polaris, Makati, 1209

View on Maps

Ratings & Reviews

4.5/5

331 Ratings

Marlenys Maldonado

5/5

9 Dec, 2023

Great for business trips. Looks great, colonial styled and pleasant to watch, amazingly maintained. The rooms are comfortable, private and cozy. Downside: Internet is limited to 2 devices and it's not suitable to work from the room. Recommended if you're working on-site in Makati and seeking an economical stay option.

Andrew Ang

5/5

6 Jan, 2024

Don't expect any good views from this hotel. But this hotel has a nostalgic theme, located near a lot of nostalgic bars and clubs (not to worry they are a building away, you won't be affected by the noise), it is located in the center to many tourist, not consider near but you can take grab about 200-300peso. The best thing about the hotel is the breakfast(except for the waffles).

RG Sayson

5/5

2 Jan, 2024

I loved the art deco interiors! Easy check-in and easy checkout. Good breakfast choices (my personal choice: Continental). Staff were responsive. Clean room, no cockroaches (like in some budget hotels). Good value for money. Quiet place in a quiet location, but near some bars for expats. Smack right between the Makati CBD and Rockwell.

reema isla

2/5

14 Jan, 2024

Service was okay. Staff here were friendly and helpful. It was at an okay location if you are familiar with the area but if you are a tourist, getting in the hotel might be quite a challenge when in a vehicle. It is located in the middle of Poblacion Makati. The room we had was just okay. You can hear the noise from the outside. The matress was too firm. It was difficult to find sleep and each bed just had one pillow. The aircon was just a small window type, trying hard to cool the room. I think the ac is not ideal for the room size as it is quite spacious. Major issue was the soap. I came here thinking I did not need to bring soap with me because it is pretty standard for a hotel to have one. I rang in the reception to request for soap but it took a very long while only to find out that the hotel was out of soap. I was given shampoo instead of a soap. 🙄 Breakfast was included. You have to choose a breakfast plate. It was okay.

Marlenys Maldonado

5/5

9 Dec, 2023

Andrew Ang

5/5

6 Jan, 2024

RG Sayson

5/5

2 Jan, 2024

ROTHMAN D'SILVA

2/5

18 Jan, 2024

My room wasn't ready when I arrived; the slippers weren't in stock and the bathroom items weren't refilled. The worst part was that the wifi completely stopped working. I was unable to book my taxis, which used to work for a few seconds before turning off. Despite their best efforts, they were unable to resolve the issue.

reema isla

2/5

14 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.