Heritage Auckland

4.1/5(1.11K Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

1/71

About hotel

Discover the pinnacle of grace, convenience, and opulence at our 4.5-star hotel nestled in the bustling city of Auckland. Perfectly positioned just a short stroll away from the famed Sky Tower and only 8 minutes away from the captivating New Zealand Maritime Museum, our affordable accommodation offers unmatched accessibility to the city's most sought-after attractions. With just 1.1 miles separating us from the esteemed Spark Arena and a mere 0.8 miles from the bustling Auckland Ferry Terminal, our hotel is the ideal choice for both discerning business and leisure travelers. Unwind and recharge in one of our 109 deluxe and air-conditioned rooms, thoughtfully equipped with modern amenities such as refrigerators, flat-screen TVs, and complimentary high-speed Wi-Fi. Escape to the serenity of your own private space and indulge in the luxuries of your spacious en-suite bathroom, complete with a bathtub or shower, deluxe toiletries, and a stylish hairdryer. With meticulous daily housekeeping, you can always expect a flawless and rejuvenating stay. Effortlessly explore the vibrant city as popular tourist destinations like the Sky Tower, SkyCity Casino, and Queen Street Shopping District are all just a stone's throw away. For those seeking an active stay, our hotel boasts a cutting-edge health club, both an indoor and outdoor pool, offering a variety of fitness options to keep you in top shape during your trip. Our exceptional concierge services and professional babysitting services are also available for guests who require extra assistance. Our dedicated 24-hour front desk and knowledgeable multi-lingual staff are always ready to assist you, while our reliable laundry and dry cleaning services ensure you always look your best. Limited on-site parking is also available for guests traveling by car. Book your unforgettable stay at our unmatched property today and immerse yourself in the very best that Auckland has to offer. Remember to check out our unbeatable Heritage Auckland room prices and book Heritage Auckland Online for the best deals. Don’t forget our convenient address at 35 Hobson Street1001, New Zealand, which makes it easier for guests to reach us.

Highlights

• Located centrally in Auckland, just a 3-minute walk from the Sky Tower and 8 minutes from the New Zealand Maritime Museum. • Perfect for both casual and business travelers. • Amenities include a health club, outdoor pool, and indoor pool. • Complimentary Wi-Fi available throughout the hotel. • Fully air-conditioned rooms with flat-screen TVs and refrigerators. • Within walking distance to top attractions such as the Auckland Art Gallery and Victoria Park. • Easy access to transportation with the nearest airport just 22.8 km away. • Multilingual staff and a 24-hour front desk for convenience. • Choose from a variety of room options, including luxury, boutique, and budget accommodations. • Perfect for a comfortable and convenient stay in Auckland.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

109

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Baby Sitting / Child Services

Hiking

Tennis court

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Hiking

Tennis court

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Fi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: NZD 200 per night.

We have included all charges provided to us by the property..

Pool access available from 6:30 AM to 11:00 PM.

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free in-room Wi.

Fi has a 5-device limit..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Fi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: NZD 200 per night.

We have included all charges provided to us by the property..

Pool access available from 6:30 AM to 11:00 PM.

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free in-room Wi.

Fi has a 5-device limit..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹6,482

₹8,778

26% OFF

+ ₹1,051 taxes / night

Earn 75 Reward Points

Flat ₹1,076.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,482

₹8,778

26% OFF

+ ₹1,051 taxes / night

Update Price

Earn 75 Reward Points

Flat ₹1,076.13 off included with coupon INTSTAY

Amenities

Location

Hobson Street, Auckland, Auckland Region, 1001

View on Maps

Ratings & Reviews

4.1/5

1.11K Ratings

Crab

2/5

27 Jan, 2024

Let me just preface this by saying I usually don't leave reviews for many things. This hotel was the last stop for my wife and I before we leave New Zealand, and it has definitely soured the end of our trip. Squeaky floor boards in about 4 different places inside the room itself. And it is immensely noticeable just casually walking into the room for the first time. Not really a massive deal, but it is mildly irritating. Our "view" looks out into the restaurant in the hotel with no view except directly into other peoples' rooms (you can see a little of the sky tower if you look directly up), some of whom have not drawn the blinds, we could see a couple having intercourse in a room across from ours. I wasn't too worried about the lack of a view until I saw how much you can see into the other guests' rooms. Shower has this weird glass panel that only covers half the tub, sprays water all over when my wife and I tried to shower. As a side effect you get a lot of cooler air coming into the shower, which does ruin the experience a bit. The bed we have is actually two beds pushed together and they slid apart while my wife and I were sleeping. Not a sheet holding them together, nor a foam piece to help bridge the gap. And to much less effect, the in-room TV looks straight out of the early 2000s and based on the quality of the picture, I don't even think it supports 1080p. The only part of this hotel that I think is even remotely worth the money is the central location. But location, location, location does not make a $200/night hotel. While some people have left good reviews, it seems extremely dependant upon which wing of the hotel you stay in. We stayed in the hotel wing, not the tower and it was a dreadful experience. With this hotel being the last hotel before we leave New Zealand, the trip is ending on a very bad note. Overall, I am extremely disappointed with the quality. I don't believe I would return and could not recommend this hotel unless you exclusively need an overpriced place to sleep for the night. Probably would have been better finding a $60 motel.

Julian McCracken

5/5

16 Dec, 2023

We just went in for breakfast. It's a nice looking restaurant in the atrium part of the hotel. The buffet was nice with plenty of options. It's good value anyway, but if you are able to take advantage of their two for one deal, it's great value! I'll be back!

Jarrod A

4/5

20 Dec, 2023

Pretty good. The location is great and the rooms are nice. The ladies on the desk were really good. However, there were two Indian blokes on the counter that let the service quality down.

Theo Terei

1/5

6 Jan, 2024

Have previously stayed here before in the tower wing. The tower wing is great. This time we stayed in the hotel wing and it’s very outdated, room smelt old and dusty, floor boards were squeaky, bed was squeaky, both partner and I woke up sore which you shouldn’t expect from staying at a hotel. Also while checking in saw a white board in the back of reception saying ‘stupid guests’ which isn’t very welcoming. Spas weren’t working correctly. Rude guests bullying each other while I was trying to relax.

Peter K

5/5

4 Jan, 2024

We stayed here for 4 nights before our cruise, and highly recommend it. We stayed in the tower wing of the hotel - our room had a washer, dryer, stove, fridge, press coffee maker, toaster, iron, hair dryer, and balcony. Small milk, teas, and coffee packets too. We recovered from jet lag on the rooftop pool overlooking the harbor. Only downsides are that the layout is a little rambling with two sections joined by a semi-closed walkway, and there is no onsite daily breakfast or lunch, just a German restaurant which is generally open for weekday dinners & brunch on weekends. We went to a nearby market to buy bread, cheese, etc and that worked out very well for us. The location is good, at the fringe of both the Sky Tower and waterfront areas. We just walked down to our cruise ship!

Crab

2/5

27 Jan, 2024

Julian McCracken

5/5

16 Dec, 2023

Jarrod A

4/5

20 Dec, 2023

Pretty good. The location is great and the rooms are nice. The ladies on the desk were really good. However, there were two Indian blokes on the counter that let the service quality down.

Theo Terei

1/5

6 Jan, 2024

Peter K

5/5

4 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.