Heritage Cruises Cat Ba Archipelago

4/5(29 Reviews) rating

3 Star Hotel locationPin

Halong, Quang Ninh

Heritage Cruises Cat Ba Archipelago facade

1/64

About hotel

Looking for affordable accommodations that offer a luxurious experience? Look no further than our hotel located on the stunning shores of Tuan Chau Beach. Our prime location at Tuan Chau Wharf, Quang Ninh200000, Vietnam allows you to easily explore the renowned Ha Long bay, making it the perfect choice for both leisure and business travel. Our hotel offers a selection of 20 spacious and beautifully decorated rooms that are designed to make you feel right at home. With modern amenities including air conditioning, private balconies, and complimentary Wi-Fi, we ensure that you have everything you need for a comfortable stay. Our private bathrooms offer a touch of indulgence with shower/bath combinations, soft towels, and complimentary toiletries. Conveniently located within a short distance from our hotel, you can explore popular attractions such as the Tuan Chau Amphitheater, Tuan Chau Park, and Thien Cung Cave. And for those who love to immerse themselves in the local culture, the Ha Long Night Market and Cái Dăm Market are just a quick drive away. Looking for ways to unwind during your stay with us? Our hotel has got you covered with a variety of amenities including an outdoor pool, an on-board nightclub, and a 24-hour fitness center. We also offer complimentary Wi-Fi, gift shops, and a common area for you to relax and unwind. As we cater to the needs of both business and leisure travelers, we provide services such as dry cleaning/laundry, a 24-hour front desk, and multilingual staff. We also offer a surcharge-based roundtrip airport shuttle and complimentary on-site parking, making your travel arrangements stress-free. Indulge in exceptional dining experiences at our two restaurants while sipping on refreshing drinks at our bar or poolside bar. Start your day off right with a delicious complimentary local cuisine breakfast served fresh every morning. Book your stay at our hotel and enjoy an unforgettable experience filled with luxury and indulgence. Don't miss the chance to explore the enchanting beauty of Ha Long bay and Tuan Chau Beach. Book Heritage Cruises Cat Ba Archipelago room prices now and take advantage of our convenient online booking. Your perfect escape awaits.

Highlights

• Located on Tuan Chau Beach, 0.4 km from the airport and 40.4 km from the railway station • Offers 20 air-conditioned rooms with private balconies and free WiFi • Close to popular attractions such as Tuan Chau Amphitheater, Thien Cung Cave, and Ha Long Night Market • Recreational facilities include an outdoor pool, 24-hour fitness center, and a nightclub • Amenities: 2 restaurants, coffee shop/cafe, bar/lounge, poolside bar, and free daily local cuisine breakfast • Business amenities include 24-hour front desk, dry cleaning, multilingual staff, and airport shuttle (surcharge) • Suitable for both casual and business travelers • Options for luxury, boutique, and budget stays • Gift shops/newsstands and TV in common area on-site • Free self-parking available

Quick Facts

Check-In

11:30 AM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Nightclub

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Shops and commercial services

Snack bar

Bell staff/porter

Designated Smoking Areas

Library

Terrace

Activities

Nightclub

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Pets not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Tu_n Ch�u, Halong, Quang Ninh, 200000

View on Maps

Ratings & Reviews

4/5

29 Ratings

Rex Schwartz

4/5

9 Dec, 2023

Overall great experience with a few critiques. We did the 2 day 1 night. We were upgraded twice from our original room and ultimately ended up in the captains quarters room. The room is the best part of the cruise, without a doubt. The full floor to ceiling window and sliding door to your private balcony is breathtaking. Bathtub with a sea view was also mesmerizing and a huge bonus. Waking up with that view is worth the price of admission (which is not cheap we paid $500 for our 2 day 1 night stay). Having said this, for the price tag there are a couple points worth noting. English from the staff is almost non existent, as to be expected in Vietnam. Apart from our lovely cruise director and host who is super accommodating. The activities (kayaking, Muay Thai) were great, we really enjoyed these. Now for the kicker. The food and drink are a bit rough. The welcome buffet was excellent. Local plates, lots of variety, fresh and I can’t speak highly enough about it. From there you kayak for a few hours and the next meal isn’t until cocktail hour which was underwhelming after such a nice lunch. Fries, some fruit, but nothing to really hold you over until dinner which is not until 7:30pm. Dinner was…I hate to say this, rough. I would have preferred some local Vietnamese dishes and I think the chefs would do a better job with this than trying to serve “luxury” western plates. My last comment is on the cocktails. They are undrinkable. I really expect more for drinks on a cruise of this price. Stick to wine and beer (wine is $$$ but plentiful, offering an extensive list from around the world but it comes with a cost) Overall it was a great experience we absolutely loved it but the dinner and drinks could use some serious upgrades.

Livia Boeriu

4/5

1 Dec, 2023

We booked a 2d1n cruise with transfer from and to Ha Noi included. We got picked up early in the morning, and we had a really nice driver. The boat and the rooms were very nice. The kayaking was quite fun. This is a more chill cruise, and it goes on a route without too much crowd. Taking 1 star off because the food was not that great at dinner, i would give a 4.5 actually, but Google doesn't allow that. The food demonstration was not that great, but it was good enough for spending time. We didn't try squid fishing. The next day, we did some Thai Chi, and then we visited some caves. We also had a nice lunch before the cruise ended. The views are exquisite, and the staff was very attentive and accommodating. Overall, we had a really good time and we saw some really nice sights. The only downside to the nice view is the smell of gasoline coming from the boats. The ride back to Ha Noi was not as enjoyable because the driver was very rushed and careless, but I guess that is not surprising.

Jia Jin Low

3/5

1 Jan, 2024

Trying for luxury, but not quite there. The arrival lounge was rather dank. I’ve seen better furnishings in motels, yet this is a boat charging 700 USD per night for two guests. The chef really tries hard — you can tell from the beautiful vegetable carvings and saucy swirls that decorate the plate. But ultimately, he needs more training, because the food didn’t always taste very good. It wasn’t offensive, but you can find tastier by walking into random restaurants in Hanoi or HCMC. The outings are weak. The Cat Ba Island excursion is incredibly boring if you choose to take the buggy. Half the visit shouldn’t be a briefing on a board. Instead of showing me pictures of monkeys, maybe bring us out to see one? Instead of talking about farmers, let us visit a farm? The Argentinean couple that travelled on the buggy with my mum were so bored, they didn’t even want to get out to for the last stop by the end. Kayaking was ostensibly guided, but no one taught my mum how to kayak. They just went at it. This boat is currently ~$200 overpriced given what it offers.

Tanya Kissane

4/5

18 Oct, 2023

The ship is lovely and the rooms with private balconies are great. The reason for scoring a 4 is the rooms could have been a bit cleaner, there were stains on the funiture and the pool water level was too low. We enjoyed the itenary and didn't find the experience rushed as other reviews have said. The food was good and the staff were really friendly. We enjoyed the activities including the kayaking, boat trip and swimming. In general we would recommend this trip and boat.

Beben Sim

2/5

8 Nov, 2023

We were picked up early just to wait at their port for almost 2 hours. First day activities were timed too far out, second day they rushed us for another activity before we had to check out at 9am. A staff member barged in to our room around that time while we were still packing… We were told to put our luggages at the front door to check out and get breakfast, I put my luggage and a bouquet of flowers out there. Once we got to the port, only my luggage arrived. When I asked the staff where the flowers were, they left clueless, didn’t respond accordingly and said they can’t do anything about it. No apologies or sincerity for someone’s belonging… They do not refill the lunch buffet, once the options were out— they didn’t add more.

Rex Schwartz

4/5

9 Dec, 2023

Livia Boeriu

4/5

1 Dec, 2023

Jia Jin Low

3/5

1 Jan, 2024

Tanya Kissane

4/5

18 Oct, 2023

Beben Sim

2/5

8 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.