Heritage Hotel Suites and Spa

4.3/5(77 Reviews) rating

4 Star Hotel

1/86

About hotel

Experience the hidden treasures of Pokhara at our opulent Heritage Hotel Suites and Spa. Immerse yourself in the picturesque Phewa Lake, located just a stone's throw away from our conveniently located 4-star hotel. As you stroll along the tranquil lake, feel the calming energy of the Tal Barahi Temple, a serene sanctuary for the soul. Enter the luxurious realm of our 24 lavish rooms, each equipped with state-of-the-art amenities, including LED televisions, complimentary high-speed WiFi and modern facilities for your ultimate comfort. Unwind in your private bathroom with a rejuvenating jetted bathtub and a relaxing rainfall showerhead, allowing all your worries to melt away. Step outside and let the adventure begin. Embark on a cultural exploration at the Pokhara Museum, be awestruck by the World Peace Stupa and venture into the mystical Gupteswar Gupha. And for the thrill-seekers, the Pokhara International Mountain Museum and Devi's Falls are just a short drive away. Thanks to our complimentary airport shuttle, reaching these attractions is a breeze. At our hotel, relaxation is truly an art form. Take a dip in our refreshing outdoor pool or soak up the breathtaking views from our rooftop terrace. For a peaceful experience, escape to our enchanting garden. Stay connected with our free high-speed WiFi and let our dedicated concierge service handle your travel needs. For our business guests, we offer exclusive amenities such as complimentary newspapers in the lobby and round-the-clock front desk service. Indulge in mouth-watering meals at our in-house restaurant or grab a quick bite at our cozy café. Our poolside bar and two bars/lounges provide the perfect setting to enjoy a refreshing drink. Start your day off right with our complimentary buffet breakfast. Experience the true essence of Pokhara at our ideally located Heritage Hotel Suites and Spa. Discover unbeatable Heritage Hotel Suites and Spa room prices and book online now for an unforgettable stay. Our address is Lakeside Rd33700, Nepal, making it easily accessible for our guests.

Highlights

• Centrally located heritage hotel a 5-minute walk from Phewa Lake • 24 air-conditioned rooms with LED TVs and free Wi-Fi • Jetted bathtubs and rainfall showerheads in private bathrooms • Rooftop terrace and outdoor pool with views of nearby tourist attractions • Complimentary airport shuttle and concierge services • On-site restaurant, coffee shop, and poolside bar • Within 5 km of Pokhara International Mountain Museum and Devi's Falls • Close proximity to Ratna Mandir and Tal Barahi Temple • 24-hour front desk, dry cleaning/laundry services, and complimentary newspapers • Catering to both casual and business travelers • Budget-friendly option with added luxury amenities

Quick Facts

Check-In

1:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Locker Room

Newspaper

Designated Smoking Areas

Concierge desk

Airport shuttle service

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Newspaper

Designated Smoking Areas

Concierge desk

Services

Airport shuttle service

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,096

₹6,479

21% OFF

+ ₹1,397 taxes / night

Earn 64 Reward Points

Flat ₹927.62 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,096

₹6,479

21% OFF

+ ₹1,397 taxes / night

Update Price

Earn 64 Reward Points

Flat ₹927.62 off included with coupon INTSTAY

Amenities

Location

15th street, Pokhara, 33700

View on Maps

Ratings & Reviews

4.3/5

77 Ratings

Bikash Gnawali

5/5

30 Aug, 2023

An Enchanting Journey into History - A Stay at the Heritage Suits & Spa I recently had the privilege of staying at the Heritage Suites & Spa, and I must say, it was an experience that exceeded all expectations. From the moment I stepped into the grand lobby, I was transported back in time to an era of elegance and charm. The hotel's commitment to preserving its heritage was evident in every corner. The decor, a seamless blend of classic and modern elements, captured the essence of the past while providing the comforts of the present. The rich tapestries, antique furniture, and tasteful art pieces painted a vivid picture of the hotel's historical significance. The gentle aroma of aged wood and polished brass added to the authenticity of the experience. The staff at the Hotel were the true gems of this stay. Their warmth, attention to detail, and genuine enthusiasm for sharing the hotel's antiquity made me feel like an honored guest. Stepping into my room was like entering a cozy time capsule. The period-appropriate furnishings, including an intricately carved bed and vintage writing desk, were complemented by modern amenities like a plush mattress and a well-appointed bathroom. The attention to both historical accuracy and contemporary comfort was impressive. Dining at the hotel's restaurant was a culinary delight. The menu featured a range of both local and international dishes, all expertly prepared and beautifully presented. What sets the Hotel apart is its commitment to cultural immersion. My stay at the Hotel was an enchanting journey that left me with cherished memories. This is not just a hotel; it's a living testament to a bygone era, lovingly preserved for the enjoyment of discerning travelers. If you're seeking an experience that seamlessly blends history, luxury, and heartfelt hospitality, I wholeheartedly recommend a stay at this remarkable establishment. It's a destination that will transport you to the past while pampering you in the present.

Ian Carr

1/5

21 Oct, 2023

Scammer alert! Checked in and was given a wrong room type, the operations manager told us the rate was a mistake and attempted to up charge us for the room that we paid for. Had back and forth for an hour and eventually settled us in the room, but no house keeping was given. Room was dusty, moldy and smelly, the property was very run down. Bathtub was there but no hot water would come out of the tub. All and all a terrible experience and I would recommend to avoid at all cost

Vikram Walia

5/5

25 Dec, 2023

Amazing property. Great rooms. Humble staff. Must visit and location is just 200 mtrs from main market

Bikash Gnawali

5/5

30 Aug, 2023

Ian Carr

1/5

21 Oct, 2023

Vikram Walia

5/5

25 Dec, 2023

Amazing property. Great rooms. Humble staff. Must visit and location is just 200 mtrs from main market

Bishal Tamang

5/5

27 Aug, 2023

One of the best hotel in pokhara. Very peaceful atmoshphere. A place reflecting traditional values with all the modern facilities. A best combination. Excellent Service

Bishow Dhungel

5/5

21 Aug, 2023

I was on a random visit to a hotel during my stay at Pokhara . I m really impressed by the ambience of a hotel and a friendly/easy going manager as well as a staff. I’m excited to stay on your hotel on my next visit to Pokhara.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.