HF Fénix Lisboa

4.3/5(2.69K Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/81

About hotel

Discover the captivating blend of vibrant Portuguese culture and alluring charm when you stay at HF Fénix Lisboa. Located at Praca Marques de Pombal, 81269-133, Portugal, this centrally located hotel is ideal for travelers looking to explore all the city has to offer. Popular tourist hotspots such as Rossio Square, Belém Tower, and Santa Justa Elevator are just minutes away, making it easy for you to experience the best of Lisbon. HF Fénix Lisboa offers 193 modern and cozy guest rooms, equipped with air conditioning, a minibar, and complimentary Wi-Fi. Stay entertained with various cable programming options on the in-room entertainment system. Our hotel caters to the needs of both business and leisure travelers, providing a comfortable and enjoyable stay for all. Relax in style at our hotel's terrace and garden area, where you can take in stunning views of the city. Stay connected with the free Wi-Fi available throughout the property. Our attentive staff is always available to provide concierge assistance and babysitting services (additional charges may apply), ensuring a seamless and stress-free stay. For business travelers, HF Fénix Lisboa has got you covered with seven meeting rooms and a 24-hour business center. After a productive day, treat yourself to a delicious meal at Restaurant Espaço Jardim, or unwind with a refreshing drink at the bar and lounge. In-room dining is also available for a more relaxed dining experience. Our affordable room prices and convenient online booking system make it easy for you to plan and book your stay at HF Fénix Lisboa. With its central location, comfortable accommodations, and exceptional amenities, this hotel is the perfect home away from home for your next trip to Lisbon. So why wait? Book HF Fénix Lisboa Online now and get ready for an unforgettable stay in this vibrant city.

Highlights

• Centrally located in Lisbon's city center with convenient access to top tourist attractions • Just a short 2-minute drive from Rossio Square and 7 minutes from Belém Tower • Within walking distance from Avenida da Liberdade and Santa Justa Elevator • 193 air-conditioned rooms with free Wi-Fi, minibars, and cable TV • Features a terrace and garden with stunning views • Ideal for both casual and business travelers • Close proximity (0.1 km) to Coracao de Jesus and Eduardo VII parks • Nearby popular shopping destinations such as El Corte Ingles Mall and Amoreiras Shopping Center • Only a 20-minute drive from Humberto Delgado Airport (LIS) • Offers concierge services, babysitting (surcharge), and a 24-hour business center • On-site restaurant, coffee shop, and bar/lounge • Available meeting rooms for events • Buffet breakfast prepared daily (for a fee)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

193

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Baby Sitting / Child Services

Breakfast available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside posted check-in hours must contact the reception desk in advance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No rollaway/extra beds available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

1269 133, Lisbon, Lisboa Region, 1269-133

View on Maps

Ratings & Reviews

4.3/5

2.69K Ratings

Donna Neftin

3/5

24 Nov, 2023

All in all we had a good stay here. Our room had a nice view. We had supper in the hotel and it was just so so. Breakfast offer a good selection. The people that worked there were friendly and happy to answer questions. We were pretty well located near good shopping. The beds were comfortable and I was happy to have a bathtub. Lisbon is a very beautiful city with loads of colourfully tiled buildings, lots to look at and photograph.

Nicola Palazzo

3/5

23 Jan, 2024

Average hotel. Not far from major locations. Rooms have recent furniture but heating cooling system is old and windows need to be changed. A bit noisy. Decent breakfast. Not worth the price though

Ray Solomon

4/5

24 Oct, 2023

The customer service should’ve been better. They’re lack of customer focused culture though they in hotel industry. They are not friendly at all and looks unhappy doing the job. I don’t know if it’s a common culture. The only friendly, happy, with good customer service is the hotel attendant. He was very helpful and diligently doing his jobs.

Ayn Villena Marciano

5/5

6 Oct, 2023

This review is for the service provided by one Nelson G. who works the morning breakfast at the hotel. The breakfast is definitely worth signing up for and the added bonus is being in the presence of Nelson who every morning has the best and most positive attitude that it set us up to have a great day of touring the rest of the day. We were there for 6 mornings and when Nelson wasn't there for 2 of them, the whole demeanor of the breakfast room was completely different. It was not the same without his infectious positivity, attention to all patrons, jokes and overall good vibe that can only come from him. It was sad to have to leave but he will always be a great part of the memories we have of Lisboa.

Donna Neftin

3/5

24 Nov, 2023

Nicola Palazzo

3/5

23 Jan, 2024

Average hotel. Not far from major locations. Rooms have recent furniture but heating cooling system is old and windows need to be changed. A bit noisy. Decent breakfast. Not worth the price though

Ray Solomon

4/5

24 Oct, 2023

Jose Orozco

5/5

6 Dec, 2023

Very comfortable rooms,quiet and clean. breakfast offered hight variety of items all beverages, Perfect spot to start the day. Staff is all over the care and quality of the area. Too bad europeans don't tip, they deserve it. Very pleased will recommend and come back. Metro access is crossing the street at the front lobby door.

Ayn Villena Marciano

5/5

6 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.