HF Fénix Urban

4.3/5(1.58K Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/59

About hotel

Experience the lively and multicultural city of Lisbon at an unbeatable price by staying at HF Fénix Urban. Our 4-star hotel is the ideal choice for both business and leisure travelers looking for affordable and comfortable accommodations in the heart of the city. Conveniently located on Av. António Augusto de Aguiar, 141050-016, Portugal, our hotel offers easy access to popular tourist attractions such as Rossio Square and Belém Tower. Our 148 stylish and air-conditioned rooms are the perfect retreat after a day of exploring. Stay connected with complimentary Wi-Fi and catch up on your favorite shows on the flat-screen TV with cable programming. Enjoy a refreshing shower in your private bathroom, complete with complimentary toiletries to enhance your stay. Our prime location also puts Avenida da Liberdade and Santa Justa Elevator just steps away, making it easy to discover all that Lisbon has to offer, from Coracao de Jesus to Marquis of Pombal Square, Eduardo VII Park to El Corte Ingles Mall. Indulge in a delicious meal at our restaurant or relax with a drink at the bar/lounge. Stay connected and productive with complimentary Wi-Fi and our 24-hour business center. And for added convenience, take advantage of our onsite self-parking and dry cleaning/laundry services. At HF Fénix Urban, we offer the best of both worlds - affordability and top-notch hospitality. Book your stay now and experience Lisbon like a local. Make sure to check our unbeatable HF Fénix Urban room prices and book your stay online today.

Highlights

• Centrally located 4-star hotel in Lisbon City Center • 148 air-conditioned rooms with minibars and flat-screen TVs • Complimentary Wi-Fi and cable programming in rooms • Within 3 minutes' drive to Rossio Square and 8 minutes to Belém Tower • Only 0.7 km from Avenida da Liberdade and 2.8 km from Santa Justa Elevator • Close proximity (0.4-1.8 km) to popular attractions such as Marquis of Pombal Square and Botanical Garden • Approximately 8.3 km from Humberto Delgado Airport (LIS) • Affordable rates for casual and business travelers • Amenities include complimentary Wi-Fi, TV in common area, and on-site restaurant and bar • Business center and dry cleaning/laundry services available • Buffet breakfasts served daily (7:00 AM-10:30 AM) for a fee • Perfect for luxury, boutique, and budget travelers alike.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

148

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Breakfast available

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Food & Beverages

Breakfast available

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹0

₹null

null% OFF

+ ₹null taxes / night

Select Rooms

OPTION 1

₹0

₹null

null% OFF

+ ₹null taxes / night

Update Price

Amenities

Location

Ant�nio Augusto de Aguiar, Lisbon, Lisboa Region, 1050-016

View on Maps

Ratings & Reviews

4.3/5

1.58K Ratings

Lilly KIM

4/5

6 Jan, 2024

The location is good. 3 mins walk from Parque metero. Staff members are kind and nice 😊 The room was tidy, but we found very big black moulds on the celling and bath tub was nearly blocked.... Breakfast wasn't fantastic.. every food wasn't tasty at all, even fruits...

Steffilou

3/5

25 Aug, 2023

A very nice hotel. However, I end my vacation upset because 3 things of mine are missing. I've been robbed. You trust the hotel and then something like that. I was allowed to hear that I had so many things in the bathroom ... so that means I don't know what I took with me?! cheek. 2 body sprays and my bra glue were stolen from me. (Things were missing after the room cleaning) They tried to help me but only tried without compensation. I wouldn't book here again, even if it really is a nice hotel, but my trust is gone! The girl must be happy with my stuff 👏

B Smith

5/5

24 Oct, 2023

Veey nice and very clean hotel. large rooms centrally located. Staff has been friendly and responsive. Has a good lobby bar with a few restaurant itrms.

Edgar eDpmr

5/5

28 Dec, 2022

Amazing stay. Wonderful staff. More than clean. It’s a 5 stars hotel quality service. Go for it !!! To the management: Tomas deserve a promotion. Really, it’s this kind of person that you need as Manager. I Hope you’ll consider it. I’m used to 5 stars Monaco Hotel that doesn’t provide such amazing and attentive persons. One remark (not a complain: the breakfast needs improvement in the product quality)

Lilly KIM

4/5

6 Jan, 2024

Steffilou

3/5

25 Aug, 2023

B Smith

5/5

24 Oct, 2023

Veey nice and very clean hotel. large rooms centrally located. Staff has been friendly and responsive. Has a good lobby bar with a few restaurant itrms.

Trina Bell

5/5

3 Oct, 2023

Hotel was fantastic! Great location and the front desk staff were friendly and helpful. Amazing overall experience!

Edgar eDpmr

5/5

28 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.