Hi Backpackers - Hong Kong Hostel Group

After reading the reviews online I was really skeptical about staying there, but it was the only reasonably priced so I chose it. It has a huge potential to be unleashed with simple changes but right now can impact your stay. Pros: - location: amazing location just a couple minutes from causeway bay subway station. several bus/tram stops in front of the building. close to restaurants, malls and Victoria Park. - facilities: beds are comfortable in a capsule style. every capsule has lights and a outlet. - cleanliness: everything was really clean at check in and there is a daily lady that comes by to clean everything. Cons: - check in/check out: the check in/out process is really haphazard. You arrive at the unit and have to call a number to reach the owner. The owner will then talk to a guy on site (who speaks no english) who will give you both cards needed to enter the building/hostel. However, the owner may not pick up the phone or the guy can be absent from the hostel, which will leave you standing outside with no instruction of what to do. I've seen this happen when I was there. For check out, you have to collect the key deposit with this guy who can be absent from site and you will have to wait. - no towel provided - structure: there is a single space with 5 bunk beds, a fridge, sofa, hair dryer, table and chairs. Therefore, if someone decides use the hair dryer 6AM or cook and eat some soup 11PM the sound/smell will reach the entire room and can really impact sleeping. - management: no one is properly running the place so if you want to turn on the AC or turn off the lights just do it yourself. - storage space: every locker is occupied with stuff from the hostel, which leaves nowhere to keep your stuff. Luggage are kept on the floor next to the beds - host: there is a guy leaving on site (which handles check in) that creates some awkward situations. There are four bathroom stalls and he uses one as his kitchen and other he hangs his clothes, which leaves two "empty" ones for the guests. Although you can use them all, it is awkward to shower with some ones underwear hanging next to you. Also, he has a different routine than the guests and kind of "owns the place", which sometimes can create the feeling that you are staying at some ones house that you cannot even communicate with. - maintenance: even tough the facilities are nice, it lacks some basic maintenance. My original bunk bed had no power, so I had to change. On my second one the light didn't dim all the way, which bothered during sleep. The shower head was lose when I arrived, and I had to reattach it myself. In summary, it is not a nightmare, but be aware of possible headaches.