Highlands Suites Apartment Hotel

4.5/5(169 Reviews) rating

3 Star Hotel

140

1/140

About hotel

Discover the vibrant and bustling city of Nairobi with a stay at Highlands Suites Apartment Hotel. Our modern and well-appointed aparthotel, located in the lively Kilimani neighborhood, provides easy access to popular shopping, dining, and entertainment destinations such as the famous Yaya Centre and Prestige Plaza. Plus, with our prime location just 5.8 miles from the iconic Nairobi National Park and 1.4 miles from the prestigious Royal Nairobi Golf Club, you can experience the best of both worlds. Experience the ultimate comfort and convenience in our individually furnished apartments, thoughtfully designed to cater to all your needs. Each room features a fully equipped kitchen, a private balcony or patio, and complimentary high-speed WiFi for uninterrupted connectivity. Sit back and relax with a flat-screen TV and cable programming at your disposal. Need to get some work done? Our in-room safe and desk provide the perfect setting for you to stay productive. Plus, with daily housekeeping services, you can truly sit back and enjoy your stay. Our impressive amenities include an invigorating outdoor pool and a fully-equipped fitness center, perfect for those looking for a bit of physical activity. Our dedicated concierge services are always at your service, ready to assist with any requests. Families traveling with young children can take advantage of our reliable babysitting services. Business travelers can utilize our business center and take advantage of our dry cleaning and laundry services. And with free self-parking available on-site at our conveniently located Chania Avenue address, your convenience is our top priority. Start your day with a delicious continental breakfast at our on-site restaurant, or grab a quick snack from our cozy coffee shop. If you prefer to dine in, our room service is available during select hours. With a prime location near both the Jomo Kenyatta International Airport (20.2 km) and the Nairobi (WIL-Wilson) Airport (5.8 km), getting to and from our hotel is a breeze. Highlands Suites Apartment Hotel offers affordable accommodations suitable for a variety of people, with competitive Highlands Suites Apartment Hotel room prices. Book Highlands Suites Apartment Hotel online and immerse yourself in the vibrant energy of Nairobi.

Highlights

• Convenient location in trendy Kilimani • Steps away from Yaya Centre and short walk to Prestige Plaza • Close to popular tourist attractions like Nairobi National Park and Royal Nairobi Golf Club • Fully furnished apartments with kitchen, balcony/patio, and free WiFi • Outdoor pool, fitness center, and concierge services for leisure activities • Ideal for both casual and business travelers • Easy access to Jomo Kenyatta Intl. Airport (20.2 km) and Nairobi (WIL-Wilson) Airport (5.8 km) • On-site restaurant, coffee shop, and room service available • Business center, dry cleaning, and 24-hour front desk for business needs • Free self-parking for guests' convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Snack bar

Terrace

Concierge desk

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Snack bar

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Property does not offer onsite COVID-19 testing.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

The property is professionally cleaned.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹4,967

₹7,885

37% OFF

+ ₹1,031 taxes / night

Earn 59 Reward Points

Flat ₹856.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,967

₹7,885

37% OFF

+ ₹1,031 taxes / night

Update Price

Earn 59 Reward Points

Flat ₹856.88 off included with coupon INTSTAY

Amenities

Location

Chania Ave, Nairobi, 00505

View on Maps

Ratings & Reviews

4.5/5

169 Ratings

Edafe diarra

1/5

22 Dec, 2023

Very rude supervisor, he actually told me I don't look beautiful enough to stay in their property!!

Shim Aluvala

5/5

18 Apr, 2023

Nice Coffee shop. Ideal for business meetings. The food menu is fairly rich. Good location with enough space.

Tim Mitchell

3/5

20 Dec, 2021

Wi-Fi is not good. This place is average. Nice stuff but things need updating and maintenance. Washer and dryer for building is not enough. Staff are all lovely people and definitely keep the place clean. Never understood is this a service hotel or are guests homeowners? Do they supply toilet paper or not? No hot water. Kitchens are inadequate for long term stays. Could be better.

Brett Gardner

5/5

21 Jul, 2018

Amazing property, great location, fantastic staff, and wonderful environment. I can't say enough wonderful things about this place. The pool, the gym, the apartment. Everything needed for a comfortable stay. We stayed about five weeks and enjoyed ourselves the whole time. Highland Suites is definitely a high recommendation, and I will stay here on every future trip to Nairobi. Close to Yaya Center, lots of great stores and restaurants, and a vibrant surrounding area. Don't waste your time looking elsewhere. This is the place to stay in Kilimani.

Edafe diarra

1/5

22 Dec, 2023

Very rude supervisor, he actually told me I don't look beautiful enough to stay in their property!!

Shim Aluvala

5/5

18 Apr, 2023

Nice Coffee shop. Ideal for business meetings. The food menu is fairly rich. Good location with enough space.

Tim Mitchell

3/5

20 Dec, 2021

Faith Kimani

5/5

4 Oct, 2022

Excellent place to be. Love the pool side. Great ambiance. Keep it up Highlands suites. 👍

Brett Gardner

5/5

21 Jul, 2018

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.