Hilton Antwerp Old Town

4.2/5(2.15K Reviews) rating

4 Star Hotel locationPin

Antwerp, Flemish Region

228

1/228

About hotel

Discover affordable luxury and convenience at our award-winning 4-star hotel, the Hilton Antwerp Old Town. Highly acclaimed by Hotelstars Union for its impeccable standards, our exceptional address at Groenplaats 322000, Belgium is the perfect home base for both leisure and business travelers.Enjoy a comfortable and modern stay in one of our 210 well-appointed rooms, featuring state-of-the-art televisions and stocked minibars. Stay connected with our high-speed wireless internet (available for an additional charge) and drift away into a peaceful sleep on our plush beds. Indulge in our personal bathrooms, furnished with complimentary toiletries and hair dryers. In addition to providing comfortable accommodations, our hotel offers convenient access to the city's top attractions. Located just steps away from Green Square and a brief 5-minute stroll from the stunning Cathedral of Our Lady, guests can discover the charm of Antwerp's Market Square and City Hall. With 13 versatile meeting rooms, we also offer an ideal setting for all your business gatherings. Take advantage of our 24-hour fitness center to stay active or relax on our terrace while soaking in the picturesque city views. For a taste of delectable Belgian cuisine, dine at our on-site restaurant, Blend 32 Kitchen & Bar, or savor room service during designated hours. Start your day off right with our buffet breakfast available on weekdays and weekends for an affordable fee. For our corporate travelers, we provide wired internet access (available for an additional fee), a business center, and speedy express check-in services. Our efficient concierge team is always at your disposal for any assistance or recommendations. Convenient self-parking is offered at a nominal cost. Don't miss your chance to experience the best of Antwerp at Hilton Antwerp Old Town. With outstanding amenities and an unbeatable location, take advantage of our exceptional hospitality and make your reservations online now. Our prime address, within close proximity to Antwerp and Brussels airports, makes exploring the enchanting city a breeze. Book Hilton Antwerp Old Town Online now and discover affordable opulence.

Highlights

• 4-star hotel centrally located in Antwerp • Close to popular tourist attractions, including Green Square, Cathedral of Our Lady, and Antwerp Market Square • Variety of room options, from luxury suites to budget-friendly accommodations • All rooms equipped with air conditioning, minibars, and LCD TVs • Distances from airport and railway station: 6.5 km and 45.2 km, respectively • Amenities include a 24-hour fitness center, free Wi-Fi, and concierge services • 13 meeting rooms available for business events • On-site restaurant serving Belgian cuisine and a bar/lounge • Self-parking available for a charge • National Ratings: 4 stars from Hotelstars Union

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

210

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Terrace

Concierge desk

Bicycle rentals

Breakfast available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Accessible parking

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.97 per person, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests driving to the property should contact this property in advance.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.97 per person, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests driving to the property should contact this property in advance.

Pet Policy

Pet max weight (per pet) in lb is 25.

Pet max weight (per pet) in kg is 11.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

₹12,156

₹14,829

18% OFF

+ ₹853 taxes / night

Earn 130 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹12,156

₹14,829

18% OFF

+ ₹853 taxes / night

Update Price

Earn 130 Reward Points

Amenities

Location

Groenplaats, Antwerp, Flemish Region, 2000

View on Maps

Ratings & Reviews

4.2/5

2.15K Ratings

Carl J.

5/5

28 Jan, 2024

It’s true the rooms are a bit dated, but you don’t come to Antwerp to stay in the room. They also have family rooms that can accommodate 4 people (2 kids), which is very rare in Europe. The location on Groenplaats is perfect, close to the cathedral and great dining options. Free breakfast was a nice bonus, with a decent buffet.

Jin Han

4/5

11 Jan, 2024

Great location and friendly staff for the most part. Special thanks to Chloe for her help while checking in. The upgraded suite room could have been better. Large living room served little purpose as it had no window and was separated from the bedroom by a bathroom. It felt like a missed opportunity. The room certainly showed age. Also, not a whole lot of outlets as I had to unplug lamps to charge phone. It did have a nice view, though. I can't think of a better location, though. And breakfast was quite good, with variety of choices and high quality food. I like the hotel and really would have liked to give 5 stars but that would not be fair to other Hilton who truly merit 5 stars.

K V

4/5

26 Dec, 2023

Very old and tired rooms, although generally spacious and clean. The executive lounge is a letdown. It only offers snacks between 6 pm and 8 pm and is generally packed. There is no regular clean-up either. The rest of the time, you just get self-served hot drinks and chilled soft drinks. The best part of the hotel is the Blend 32 restaurant onsite. It offers nice and vegan friendly breakfast. Lunch and dinner are also great with many nice options, a bit on the pricey side. Staff in the restaurant is always friendly and attentive. Being in the center of old town Antwerp, the hotel's location is the best selling point. Even during Christmas, the nearby restaurants and some shops are still open. Very short walks to all the major visiting spots and lots of shops and restaurants nearby. I would return to this hotel for its location and perks it offers for Hilton diamond members. However, if no renovation is made to the rooms within the next couple of years, I would start considering other options nearby.

chantal

4/5

20 Nov, 2023

The location is great! Super central and everything within walking distance: Shops, restaurants, bars, public transport, train station. Room was good, spacious and clean and the bed and pillow was absolutely Super comfortable! Little side note: to get in and get out the shower cabin can be difficult when you have mobility problems! It's quite high to step into the shower cabin! Breakfast was really good! So much choice! It was the third time I stayed here! Would really recommend it!

Guozhong Zhang

1/5

18 Nov, 2023

As a Hilton loyal member for more than 6 years, Diamond membership owner. I would say this is the worst Hilton hotel I have ever encountered. This Hilton does not have its own parking space, and even if it did, there wouldn't be any vacancies because it is shared with public parking spaces, so no one at the hotel intervenes to reserve parking spaces for their guests. At 19:30 in the evening, there was only one concierge staff at the front desk. Yes, this concierge staff did not help with parking or picking up luggage in front of the door, but helped with check-in at the front desk. Although the hotel (available rooms of various room types can be seen on the hotel's official website and third-party and internal systems) has enough remaining rooms, the hotel's concierge staff is unwilling to change room types. The attitude is also extremely rude. The room is extremely difficult to find, and the room numbers are not arranged in order. The room facilities are old and there are hairs in the bathtub. The bathrobe has been washed to the thread. There is no packaged drinking water provided in the room (this is clearly stated in the membership regulations). The hotel executive lounge began to take away all food before 20:00.

Carl J.

5/5

28 Jan, 2024

Jin Han

4/5

11 Jan, 2024

K V

4/5

26 Dec, 2023

chantal

4/5

20 Nov, 2023

Guozhong Zhang

1/5

18 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.